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User Personas and Stories

William Amos edited this page Sep 11, 2022 · 4 revisions

Michael - College freshman (student), 18, unemployed

Michael

Michael is an 18-year-old freshman just starting college. He spends a lot of his time on the computer studying but finds it distracting having to check his phone to see if that new notification is important or just junk. He always hates getting excited when his phone buzzes, thinking it is from his favorite person, just to find out that 30 seconds of excitement was wasted for another car warranty text.

  1. As Michael, I want to be able to reply to text messages using my computer, so I can leave my phone on its charger across the room and not have to get up to check my notifications.
  2. As Michael, I want to be able to check phone notifications on my computer while I am on the phone, so I do not have to interrupt my call to check.
  3. As Michael, I want to be able see important study group messages on my computer, so that I can read them while watching my favorite YouTube videos.






Sidney- Accountant, 35, ~80k/yr

Sidney

Sidney is a 35-year-old work from home accountant for a Fortune 500 company. She is constantly receiving emails, calls, and messages from various services both on her work computer and work phone. She finds it hard to keep up with two different devices all barking at her with various notifications and wishes there was a way to combine both notification channels into one. Efficiency is important to Sidney; she wants to get things done and get them done yesterday.

  1. As Sidney I want to be able to focus on my computer work and not have to worry about checking my phone for any calls or texts.

  2. As Sidney, I want to be able to send short, pre-written text snippets to my phone, so that I can make sure I use the standard business approved response when messaging clients.

  3. As Sidney, I want to have my notifications safely transmitted from my phone to my computer, so that important client or company information is not leaked.





Dylan - Gamer & part-time Grubhub driver, 22, ~20k/yr

Dylan

Dylan is a 22-year-old who takes video games seriously. He spends most of his time at his computer, dominating other players in popular online multiplayer games such as Fortnite and League of Legends. Dylan is a busy man and usually forgets to grab his phone from the charger on his bed. He also finds it frustrating trying to send a photo to his computer or vice-versa and wishes there was a simpler way to send images to and fro.

  1. As Dylan, I want to receive important notifications from my phone on my computer natively so that I do not throw the game by looking away from my screen just to check why my phone buzzed.
  2. As Dylan, I want to be able to reply to text messages using my computer so that I do not have to go find my phone.
  3. As Dylan, I want to have my notifications transmitted securely to my computer so that others on my network cannot read my very important notifications.