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Avaya Experience Platform™ Digital provides the Chat SDK which allows your client application to access the built-in chat capabilities.

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Avaya Experience Platform™ Chat JavaScript SDK

Avaya Experience Platform™ Digital provides the Chat SDK which allows your client application to access the built-in chat capabilities. The Chat SDK is a JavaScript library that provides a collection of methods, objects and events using which you can easily build or integrate as a chat client for your websites and enable it with Avaya Experience Platform™ Digital Chat.

⚠️ Disclaimer

Installing, downloading, copying or using this SDK is subject to terms and conditions available in the LICENSE file

Key Resources

Usage

Before using the Chat SDK please ensure that the chat integration provisioning requirements are fulfilled. To use the Chat SDK you must provide the integrationId, a valid JWT Token and Application Key appkey during the initialization. Refer to this page on how to provision the chat integration, get the integrationId and appkey, and generate a valid JWT Token.

The Chat SDK can imported in a webpage using the HTML <script> tag.

<script src="path/to/avaya-ccaas-chat-sdk.js" defer></script>

Please review the links provided above for a full guide on how to use the Avaya Experience Platform™ Digital Chat SDK .

License

View LICENSE.md

Changelog

View CHANGELOG.md

Reference Application

⚠️ Disclaimer

The reference applications are provided as a sample for the purpose of reference only and should NOT be used in production.

To help you get started with integrating Chat into your Avaya Experience Platform™ tenant, a sample reference application is available under the reference-applications/ folder. Read the README fileto know more.

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Avaya Experience Platform™ Digital provides the Chat SDK which allows your client application to access the built-in chat capabilities.

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