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Send Bug Report errors #21

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austin48 opened this issue Aug 3, 2021 · 5 comments
Open

Send Bug Report errors #21

austin48 opened this issue Aug 3, 2021 · 5 comments

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@austin48
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austin48 commented Aug 3, 2021

We've been seeing a lot of these "send bug report" emails with the Gradebook Classic tool. Sorry I don't have a way to reproduce it, but I'm seeing it with endpoints like

/portal/site/<site_id>/tool/12345-abc-6789-defg/assignmentDetails
/portal/site/<site_id>/tool/12345-abc-6789-defg/editAssignment
/portal/site/<site_id>/tool/12345-abc-6789-defg/roster
/portal/site/<site_id>/tool/12345-abc-6789-defg/instructorView

but when I visit those sites URLs as an admin or "as the instructor", I can't reproduce the problem.

We are running Sakai 19.6

org.sakaiproject.portal.api.PortalHandlerException: java.lang.NullPointerException
    at org.sakaiproject.portal.charon.handlers.WorksiteHandler.doPost(WorksiteHandler.java:69)
caused by: java.lang.NullPointerException
    at javax.faces.webapp._ErrorPageWriter.writeVariables(_ErrorPageWriter.java:325)
    at javax.faces.webapp._ErrorPageWriter.writeVariables(_ErrorPageWriter.java:302)
    at javax.faces.webapp._ErrorPageWriter.debugHtml(_ErrorPageWriter.java:183)
    at javax.faces.webapp._ErrorPageWriter.handleThrowable(_ErrorPageWriter.java:483)
    at javax.faces.webapp._ErrorPageWriter.handleException(_ErrorPageWriter.java:468)
    at javax.faces.webapp.FacesServlet.handleLifecycleException(FacesServlet.java:254)
    at javax.faces.webapp.FacesServlet.service(FacesServlet.java:152)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:426)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.ajax4jsf.framework.ajax.xmlfilter.BaseXMLFilter.doXmlFilter(BaseXMLFilter.java:75)
    at org.ajax4jsf.framework.ajax.xmlfilter.BaseFilter.doFilter(BaseFilter.java:213)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.sakaiproject.tool.gradebook.ui.RoleFilter.doFilter(RoleFilter.java:147)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:374)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:710)
    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:457)
    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
    at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
    at org.sakaiproject.jsf.util.HelperAwareJsfTool.dispatch(HelperAwareJsfTool.java:170)
    at org.sakaiproject.jsf.util.JsfTool.doPost(JsfTool.java:258)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:710)
    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:457)
    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:352)
    at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
    at org.sakaiproject.tool.impl.ActiveToolComponent$MyActiveTool.forward(ActiveToolComponent.java:513)
    at org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1489)
    at org.sakaiproject.portal.charon.handlers.SiteHandler.doToolBuffer(SiteHandler.java:1233)
    at org.sakaiproject.portal.charon.handlers.SiteHandler.bufferContent(SiteHandler.java:1067)
    at org.sakaiproject.portal.charon.handlers.SiteHandler.doSite(SiteHandler.java:491)
    at org.sakaiproject.portal.charon.handlers.SiteHandler.doGet(SiteHandler.java:267)
    at org.sakaiproject.portal.charon.handlers.SiteHandler.doGet(SiteHandler.java:155)
    at org.sakaiproject.portal.charon.handlers.WorksiteHandler.doPost(WorksiteHandler.java:69)
    at org.sakaiproject.portal.charon.SkinnableCharonPortal.doPost(SkinnableCharonPortal.java:1171)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:475)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
    at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:764)
    at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357)
    at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:433)
    at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
    at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893)
    at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1685)
    at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
    at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1167)
    at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$2.completed(Nio2Endpoint.java:613)
    at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$2.completed(Nio2Endpoint.java:591)
    at sun.nio.ch.Invoker.invokeUnchecked(Invoker.java:126)
    at sun.nio.ch.Invoker$2.run(Invoker.java:218)
    at sun.nio.ch.AsynchronousChannelGroupImpl$1.run(AsynchronousChannelGroupImpl.java:112)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Thread.java:748)
@austin48
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one of our instructors said,

"I was assigning gradebook items to categories. It seems to throw an exception if I do the assignments too quickly after about the third one. It did work despite the error so it was more of an inconvenience then anything"

@austin48
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Another instructor said,

"I was changing the dates on 10+ assignments in rapid succession when the error came up. This happens on rare occasion when I’m rapidly clicking through pages, but usually resolves itself by re-logging in"

@austin48
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I found a way to reproduce this

  1. Edit an item
  2. Double click the Save Changes button

@ern
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ern commented Feb 9, 2022

The error message is

javax.faces.FacesException: Error calling action method of component with id gbForm:saveButton
        at org.apache.myfaces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:72)
        at javax.faces.component.UICommand.broadcast(UICommand.java:151)
        at javax.faces.component.UIViewRoot._broadcastForPhase(UIViewRoot.java:115)
        at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:191)
        at org.apache.myfaces.lifecycle.InvokeApplicationExecutor.execute(InvokeApplicationExecutor.java:32)
        at org.apache.myfaces.lifecycle.LifecycleImpl.executePhase(LifecycleImpl.java:105)
        at org.apache.myfaces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:80)
        at javax.faces.webapp.FacesServlet.service(FacesServlet.java:143)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:447)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.sakaiproject.tool.gradebook.ui.RoleFilter.doFilter(RoleFilter.java:147)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:374)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:384)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
        at org.sakaiproject.jsf.util.HelperAwareJsfTool.dispatch(HelperAwareJsfTool.java:170)
        at org.sakaiproject.jsf.util.JsfTool.doPost(JsfTool.java:258)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:459)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:352)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
        at org.sakaiproject.tool.impl.ActiveToolComponent$MyActiveTool.forward(ActiveToolComponent.java:508)
        at org.sakaiproject.portal.charon.SkinnableCharonPortal.forwardTool(SkinnableCharonPortal.java:1501)
        at org.sakaiproject.portal.charon.handlers.SiteHandler.doToolBuffer(SiteHandler.java:1222)
        at org.sakaiproject.portal.charon.handlers.SiteHandler.bufferContent(SiteHandler.java:1056)
        at org.sakaiproject.portal.charon.handlers.SiteHandler.doSite(SiteHandler.java:499)
        at org.sakaiproject.portal.charon.handlers.SiteHandler.doGet(SiteHandler.java:275)
        at org.sakaiproject.portal.charon.handlers.SiteHandler.doGet(SiteHandler.java:163)
        at org.sakaiproject.portal.charon.handlers.WorksiteHandler.doPost(WorksiteHandler.java:69)
        at org.sakaiproject.portal.charon.SkinnableCharonPortal.doPost(SkinnableCharonPortal.java:1173)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.sakaiproject.util.RequestFilter.doFilter(RequestFilter.java:496)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:374)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:888)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1597)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)
Caused by: javax.faces.el.EvaluationException: Exception while invoking expression #{editAssignmentBean.updateAssignment}
        at org.apache.myfaces.el.MethodBindingImpl.invoke(MethodBindingImpl.java:156)
        at org.apache.myfaces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:61)
        ... 71 more
Caused by: javax.persistence.RollbackException: Error while committing the transaction
        at org.hibernate.internal.ExceptionConverterImpl.convertCommitException(ExceptionConverterImpl.java:81)
        at org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:107)
        at org.springframework.orm.hibernate5.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:627)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:743)
        at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:711)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.commitTransactionAfterReturning(TransactionAspectSupport.java:633)
        at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:386)
        at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:118)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
        at com.sun.proxy.$Proxy508.updateAssignment(Unknown Source)
        at org.sakaiproject.tool.gradebook.ui.AssignmentBean.updateAssignment(AssignmentBean.java:417)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.apache.myfaces.el.MethodBindingImpl.invoke(MethodBindingImpl.java:132)
        ... 72 more
Caused by: javax.persistence.OptimisticLockException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect) : [org.sakaiproject.tool.gradebook.GradebookAssignment#24]
        at org.hibernate.internal.ExceptionConverterImpl.wrapStaleStateException(ExceptionConverterImpl.java:223)
        at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:93)
        at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:181)
        at org.hibernate.internal.ExceptionConverterImpl.convertCommitException(ExceptionConverterImpl.java:65)
        ... 88 more
Caused by: org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect) : [org.sakaiproject.tool.gradebook.GradebookAssignment#24]
        at org.hibernate.persister.entity.AbstractEntityPersister.check(AbstractEntityPersister.java:2540)
        at org.hibernate.persister.entity.AbstractEntityPersister.update(AbstractEntityPersister.java:3375)
        at org.hibernate.persister.entity.AbstractEntityPersister.updateOrInsert(AbstractEntityPersister.java:3249)
        at org.hibernate.persister.entity.AbstractEntityPersister.update(AbstractEntityPersister.java:3650)
        at org.hibernate.action.internal.EntityUpdateAction.execute(EntityUpdateAction.java:146)
        at org.hibernate.engine.spi.ActionQueue.executeActions(ActionQueue.java:604)
        at org.hibernate.engine.spi.ActionQueue.executeActions(ActionQueue.java:478)
        at org.hibernate.event.internal.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:356)
        at org.hibernate.event.internal.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:39)
        at org.hibernate.internal.SessionImpl.doFlush(SessionImpl.java:1472)
        at org.hibernate.internal.SessionImpl.managedFlush(SessionImpl.java:512)
        at org.hibernate.internal.SessionImpl.flushBeforeTransactionCompletion(SessionImpl.java:3310)
        at org.hibernate.internal.SessionImpl.beforeTransactionCompletion(SessionImpl.java:2506)
        at org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl.beforeTransactionCompletion(JdbcCoordinatorImpl.java:447)
        at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.beforeCompletionCallback(JdbcResourceLocalTransactionCoordinatorImpl.java:178)
        at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl.access$300(JdbcResourceLocalTransactionCoordinatorImpl.java:39)
        at org.hibernate.resource.transaction.backend.jdbc.internal.JdbcResourceLocalTransactionCoordinatorImpl$TransactionDriverControlImpl.commit(JdbcResourceLocalTransactionCoordinatorImpl.java:271)
        at org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:104)

@austin48
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worked around the /editAssignment error by preventing double click when editing an assignment.

#26

I'm still not sure what causes the bug with the other actions.

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@ern @austin48