Error in Portainer that I don't know how to solve

[minimapao]

Ask a Question!

Erro Portainer

2024/10/07 09:41PM INF github.com/portainer/portainer/api/cmd/portainer/main.go:369 > encryption key file not present | filename=portainer
2024/10/07 09:41PM INF github.com/portainer/portainer/api/cmd/portainer/main.go:392 > proceeding without encryption key |
2024/10/07 09:41PM INF github.com/portainer/portainer/api/database/boltdb/db.go:125 > loading PortainerDB | filename=portainer.db
2024/10/07 09:41PM INF github.com/portainer/portainer/api/internal/ssl/ssl.go:80 > no cert files found, generating self signed SSL certificates |
2024/10/07 09:41PM INF github.com/portainer/portainer/api/chisel/service.go:198 > Generated a new Chisel private key file | private-key=/data/chisel/private-key.pem
2024/10/07 21:41:04 server: Reverse tunnelling enabled
2024/10/07 21:41:04 server: Fingerprint nAF1ltRtH9apTODxZ1mjZ05yTJb8mqw4oOiR+5Q+ufM=
2024/10/07 21:41:04 server: Listening on http://0.0.0.0:8000
2024/10/07 09:41PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:41PM INF github.com/portainer/portainer/api/cmd/portainer/main.go:650 > starting Portainer | build_number=60 go_version=go1.21.6 image_tag=linux-amd64-2.20.1 nodejs_version=18.19.1 version=2.20.1 webpack_version=5.88.2 yarn_version=1.22.22
2024/10/07 09:41PM INF github.com/portainer/portainer/api/http/server.go:370 > starting HTTPS server | bind_address=:9443
2024/10/07 09:41PM INF github.com/portainer/portainer/api/http/server.go:354 > starting HTTP server | bind_address=:9000
2024/10/07 09:43PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:43PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:43PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:44PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:45PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:46PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:48PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:49PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:49PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:52PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 09:52PM WRN github.com/portainer/portainer/api/platform/platform.go:70 > failed to retrieve docker info | error="Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?"
2024/10/07 10:46PM INF github.com/portainer/portainer/api/cmd/portainer/main.go:369 > encryption key file not present | filename=portainer
2024/10/07 10:46PM INF github.com/portainer/portainer/api/cmd/portainer/main.go:392 > proceeding without encryption key |
2024/10/07 10:46PM INF github.com/portainer/portainer/api/database/boltdb/db.go:125 > loading PortainerDB | filename=portainer.db
2024/10/07 10:47PM FTL github.com/portainer/portainer/api/cmd/portainer/main.go:97 > failed opening store | error=timeout
2024/10/07 10:47PM INF github.com/portainer/portainer/api/cmd/portainer/main.go:369 > encryption key file not present | filename=portainer
2024/10/07 10:47PM INF github.com/portainer/portainer/api/cmd/portainer/main.go:392 > proceeding without encryption key |
2024/10/07 10:47PM INF github.com/portainer/portainer/api/database/boltdb/db.go:125 > loading PortainerDB | filename=portainer.db
2024/10/07 10:47PM FTL github.com/portainer/portainer/api/cmd/portainer/main.go:97 > failed opening store | error=timeout

[Nick-Portainer]

Hi @minimapao Can you please describe when this happened and what issues you are facing?