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Feature request: Support of "Recall this message" in "Outlook" clients #88

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dev8765 opened this issue May 11, 2024 · 2 comments
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@dev8765
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dev8765 commented May 11, 2024

I'm on the community-repository on openSUSE-Leap-15.5
gromox-2.27.4.g5639431-lp155.21.1.x86_64

The feature "Recall this message" of the Outlook for Windows clients of senders should be fully supported.
The below is meant only for those recipient clients where recalls are technically possible, at least for Outlook for Windows/MAPI and OWA.

Implementation might be done in steps:

  1. The current sending of new recall messages to all recipients should be stopped
  2. Display/send the one calling back a notification instead: "Recall is currently unsupported"
  3. Implementation as in Exchange servers

My suggestion is to implement this not as it is claimed by Microsoft to be working, i.e. "only unread mails are deleted".
It should be implemented as Exchange is really working (at least in our company):

  • The mail of the sender is not deleted, it gets a remark "You tried to recall this message on ..."
  • Unread mails of the recipients are deleted instantly
  • Read mails of the recipients are deleted too, in any case, but with a delay of some weeks/months. So recipients have a chance to protect read mails from deletion by creating a kind of backup, maybe by forwarding the mail to themself.
@dev8765 dev8765 closed this as completed Jun 12, 2024
@jengelh
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jengelh commented Jun 12, 2024

https://learn.microsoft.com/en-us/powershell/module/exchange/set-organizationconfig?view=exchange-ps
The Recall settings are no longer available in Exchange 15.2 (Build 1258.12), Get-OrganizationConfig shows no recall options, nor is it possible to Set-OrganizationConfig them. Current versions of Outlook 2016, 2019 do not offer the Recall button either. https://www.reddit.com/r/exchangeserver/comments/1burr6i/recall_feature_not_available_for_onpremise/

@dev8765
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dev8765 commented Jun 17, 2024

Outlook-2016: I used "Recall" a lot

Outlook-2021: "Recall" is still available in "Office LTSC Prof. Plus 2021" / "Outlook Version 2108":

of-2021-version

It is available in a sent mail, opened, right top "...": ol-2021-recall

@dev8765 dev8765 reopened this Jun 18, 2024
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