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1.18 -> 1.20.2 not tracking ecommerce events #356

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wrobmat opened this issue Jun 20, 2024 · 7 comments
Open

1.18 -> 1.20.2 not tracking ecommerce events #356

wrobmat opened this issue Jun 20, 2024 · 7 comments

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@wrobmat
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wrobmat commented Jun 20, 2024

I updated the plugin to 1.20.2 and currently only the view_item_list event fires. In the previous version I had all ecommerce events. What could be the reason?

@wrobmat
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wrobmat commented Jul 1, 2024

@duracelltomi can you help me?

@duracelltomi
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Are you still relying on the legacy gtm4wp.* ecommerce events in your GTM container or you updated the setup to use the new view_item, add_to_cart, etc GTM events?

@wrobmat
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wrobmat commented Jul 1, 2024

I use new event like view_item, add_to_cart , but version 1.18 show me both old and new in GTM. Version 1.20.2 don't show any. Only view_item_list.

@wrobmat
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wrobmat commented Jul 12, 2024

@duracelltomi

@duracelltomi
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Sorry @wrobmat I was on vacation.
Please post the URL of your website so that I can have a look at it.

@wrobmat
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wrobmat commented Jul 24, 2024 via email

@duracelltomi
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Thanks!

Do you have a sandbox version of the site where you can active the latest version?

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