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Sometime I see lots of comments added to the case by "Athena Integration" and "Filemover Integration". This spams the case a lot and makes it difficult to review case comments.
Perhaps Athena can combine processing several files and add a single comment for a set of files?
It's the same with STS-API as well. Perhaps it can add a single comment rather than adding "Thank you for uploading a file to Canonical Support." for each file.
The text was updated successfully, but these errors were encountered:
Sometime I see lots of comments added to the case by "Athena Integration" and "Filemover Integration". This spams the case a lot and makes it difficult to review case comments.
Perhaps Athena can combine processing several files and add a single comment for a set of files?
It's the same with STS-API as well. Perhaps it can add a single comment rather than adding "Thank you for uploading a file to Canonical Support." for each file.
The text was updated successfully, but these errors were encountered: