diff --git a/README.md b/README.md
index 1d4888ea2e..da4c59cd08 100644
--- a/README.md
+++ b/README.md
@@ -21,10 +21,11 @@ Available addons
----------------
addon | version | maintainers | summary
--- | --- | --- | ---
-[helpdesk_mgmt](helpdesk_mgmt/) | 16.0.2.5.0 | | Helpdesk
-[helpdesk_mgmt_project](helpdesk_mgmt_project/) | 16.0.2.1.0 | | Add the option to select project in the tickets.
+[helpdesk_mgmt](helpdesk_mgmt/) | 16.0.2.6.2 | | Helpdesk
+[helpdesk_mgmt_portal_follower](helpdesk_mgmt_portal_follower/) | 16.0.1.0.0 | | Add ticket followers from website portal
+[helpdesk_mgmt_project](helpdesk_mgmt_project/) | 16.0.2.3.0 | | Add the option to select project in the tickets.
[helpdesk_mgmt_rating](helpdesk_mgmt_rating/) | 16.0.1.0.0 | | This module allows customer to rate the assistance received on a ticket.
-[helpdesk_mgmt_timesheet](helpdesk_mgmt_timesheet/) | 16.0.1.4.1 | | Add HR Timesheet to the tickets for Helpdesk Management.
+[helpdesk_mgmt_timesheet](helpdesk_mgmt_timesheet/) | 16.0.1.7.1 | | Add HR Timesheet to the tickets for Helpdesk Management.
[helpdesk_motive](helpdesk_motive/) | 16.0.1.0.0 | [![nelsonramirezs](https://github.com/nelsonramirezs.png?size=30px)](https://github.com/nelsonramirezs) [![max3903](https://github.com/max3903.png?size=30px)](https://github.com/max3903) | Keep the motive
[helpdesk_product](helpdesk_product/) | 16.0.1.0.1 | | Add the option to select product in the tickets.
[helpdesk_type](helpdesk_type/) | 16.0.1.1.0 | [![nelsonramirezs](https://github.com/nelsonramirezs.png?size=30px)](https://github.com/nelsonramirezs) [![max3903](https://github.com/max3903.png?size=30px)](https://github.com/max3903) | Add a type to your tickets
diff --git a/helpdesk_mgmt/README.rst b/helpdesk_mgmt/README.rst
index 56e8c3fed1..dfd330fb07 100644
--- a/helpdesk_mgmt/README.rst
+++ b/helpdesk_mgmt/README.rst
@@ -7,7 +7,7 @@ Helpdesk Management
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- !! source digest: sha256:c13061be19b4f5c2f23a542936a8c9d16611d89caafd112ee95aa017660fe353
+ !! source digest: sha256:a5c1fe41ebe60837c24f33363511111603fcee2f9387b84bd2fe69aaaafb5938
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
diff --git a/helpdesk_mgmt/__manifest__.py b/helpdesk_mgmt/__manifest__.py
index b63217c01f..156a332f9d 100644
--- a/helpdesk_mgmt/__manifest__.py
+++ b/helpdesk_mgmt/__manifest__.py
@@ -4,7 +4,7 @@
"name": "Helpdesk Management",
"summary": """
Helpdesk""",
- "version": "16.0.2.5.0",
+ "version": "16.0.2.6.2",
"license": "AGPL-3",
"category": "After-Sales",
"author": "AdaptiveCity, "
diff --git a/helpdesk_mgmt/i18n/ca.po b/helpdesk_mgmt/i18n/ca.po
index d468d3205a..1ed62b79e6 100644
--- a/helpdesk_mgmt/i18n/ca.po
+++ b/helpdesk_mgmt/i18n/ca.po
@@ -6,22 +6,22 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
-"PO-Revision-Date: 2023-10-09 08:13+0000\n"
-"Last-Translator: mtbochaca \n"
+"PO-Revision-Date: 2024-10-04 19:06+0000\n"
+"Last-Translator: Eugeni Chafer \n"
"Language-Team: none\n"
"Language: ca\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Weblate 4.17\n"
+"X-Generator: Weblate 5.6.2\n"
#. module: helpdesk_mgmt
#. odoo-javascript
#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
#, python-format
msgid "%s file exceed the maximum file size of %s."
-msgstr ""
+msgstr "L'arxiu %s supera la mida màxima de %s."
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
@@ -603,12 +603,12 @@ msgstr "Índex de color"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "Commercial Entity"
-msgstr ""
+msgstr "Entitat comercial"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Partner"
-msgstr ""
+msgstr "Partner comercial"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_res_company
@@ -779,6 +779,7 @@ msgid "Edit"
msgstr "Editar"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -804,7 +805,7 @@ msgstr "Correu CC"
#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
#, python-format
msgid "File upload"
-msgstr ""
+msgstr "Pujar arxiu"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
@@ -855,7 +856,7 @@ msgstr "Agrupar per"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_ir_http
msgid "HTTP Routing"
-msgstr ""
+msgstr "Encaminament HTTP"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
@@ -910,7 +911,7 @@ msgstr "Nom de l'equip del centre d'assistència..."
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
msgid "Helpdesk Teams"
-msgstr ""
+msgstr "Equips d'assistència"
#. module: helpdesk_mgmt
#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
@@ -957,13 +958,13 @@ msgstr "Ajuda a configurar la seguretat del centre d'assistència."
#. module: helpdesk_mgmt
#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
msgid "High"
-msgstr ""
+msgstr "Alta"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "High Priority"
-msgstr ""
+msgstr "Alta prioritat"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
@@ -973,7 +974,7 @@ msgstr ""
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
msgid "ID"
-msgstr ""
+msgstr "ID"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
@@ -981,11 +982,13 @@ msgid ""
"ID of the parent record holding the alias (example: project holding the task "
"creation alias)"
msgstr ""
+"ID del registre principal que conté l'àlies (exemple: projecte que conté "
+"l'àlies de creació de tasques)"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
msgid "Icon"
-msgstr ""
+msgstr "Icona"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
@@ -1273,6 +1276,11 @@ msgid ""
"creation of new records completely."
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1311,6 +1319,11 @@ msgstr ""
msgid "Partner Name"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1751,6 +1764,11 @@ msgstr ""
msgid "Very High"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/ca_ES.po b/helpdesk_mgmt/i18n/ca_ES.po
index 2838212ec0..4fd41b6297 100644
--- a/helpdesk_mgmt/i18n/ca_ES.po
+++ b/helpdesk_mgmt/i18n/ca_ES.po
@@ -637,6 +637,7 @@ msgid "Edit"
msgstr ""
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1129,6 +1130,11 @@ msgid ""
"creation of new records completely."
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1167,6 +1173,11 @@ msgstr ""
msgid "Partner Name"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1607,6 +1618,11 @@ msgstr ""
msgid "Very High"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/de.po b/helpdesk_mgmt/i18n/de.po
index 2b5774a498..b3b96dd94d 100644
--- a/helpdesk_mgmt/i18n/de.po
+++ b/helpdesk_mgmt/i18n/de.po
@@ -645,6 +645,7 @@ msgid "Edit"
msgstr "Bearbeiten"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1152,6 +1153,11 @@ msgstr ""
"Nachrichten angehängt werden, auch wenn sie nicht darauf geantwortet haben. "
"Wenn gesetzt, wird die Erstellung neuer Datensätze vollständig deaktiviert."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1193,6 +1199,11 @@ msgstr ""
msgid "Partner Name"
msgstr "Partnername"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1662,6 +1673,11 @@ msgstr "Benutzer"
msgid "Very High"
msgstr "Sehr hoch"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/es.po b/helpdesk_mgmt/i18n/es.po
index 824d703ddb..87ba56527c 100644
--- a/helpdesk_mgmt/i18n/es.po
+++ b/helpdesk_mgmt/i18n/es.po
@@ -7,15 +7,16 @@ msgstr ""
"Project-Id-Version: Odoo Server 11.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2022-12-22 09:13+0000\n"
-"PO-Revision-Date: 2024-02-01 19:34+0000\n"
-"Last-Translator: Ivorra78 \n"
+"PO-Revision-Date: 2024-07-22 13:28+0000\n"
+"Last-Translator: carolinafernandez-tecnativa \n"
"Language-Team: \n"
"Language: es\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Poedit 3.0.1\n"
+"X-Generator: Weblate 5.6.2\n"
#. module: helpdesk_mgmt
#. odoo-javascript
@@ -493,7 +494,7 @@ msgstr "Asignar a"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Assign to me"
-msgstr "Asignar a"
+msgstr "Asignar a mí"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
@@ -780,6 +781,7 @@ msgid "Edit"
msgstr "Editar"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1287,6 +1289,11 @@ msgstr ""
"entrantes, incluso si no se respondieron. Si se establece, esto "
"deshabilitará la creación de nuevos registros por completo."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1328,6 +1335,11 @@ msgstr "Empresa"
msgid "Partner Name"
msgstr "Nombre de la empresa"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1799,6 +1811,11 @@ msgstr "Usuarios"
msgid "Very High"
msgstr "Muy alta"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/es_AR.po b/helpdesk_mgmt/i18n/es_AR.po
index e455fd2206..9cf4cd4f26 100644
--- a/helpdesk_mgmt/i18n/es_AR.po
+++ b/helpdesk_mgmt/i18n/es_AR.po
@@ -647,6 +647,7 @@ msgid "Edit"
msgstr "Editar"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1150,6 +1151,11 @@ msgstr ""
"entrantes, incluso si no se respondieron. Si se establece, esto "
"deshabilitará la creación de nuevos registros por completo."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1191,6 +1197,11 @@ msgstr "Socio"
msgid "Partner Name"
msgstr "Nombre del Socio"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1659,6 +1670,11 @@ msgstr "Usuarios"
msgid "Very High"
msgstr "Muy alta"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/fr.po b/helpdesk_mgmt/i18n/fr.po
index 6805969b3e..86623e689d 100644
--- a/helpdesk_mgmt/i18n/fr.po
+++ b/helpdesk_mgmt/i18n/fr.po
@@ -781,6 +781,7 @@ msgid "Edit"
msgstr "Editer"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1284,6 +1285,11 @@ msgstr ""
"rattaché, même si il ne s'agissait pas d'une réponse à ce fil. Si renseigné, "
"la création de nouveaux enregistrements sera complètement désactivée."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1325,6 +1331,11 @@ msgstr "Partenaire"
msgid "Partner Name"
msgstr "Nom du partenaire"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1793,6 +1804,11 @@ msgstr "Utilisateurs"
msgid "Very High"
msgstr "Très haute"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
index ee1a1061ad..ab0340a52c 100644
--- a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
+++ b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot
@@ -602,6 +602,7 @@ msgid "Edit"
msgstr ""
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1094,6 +1095,11 @@ msgid ""
"creation of new records completely."
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1132,6 +1138,11 @@ msgstr ""
msgid "Partner Name"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1573,6 +1584,11 @@ msgstr ""
msgid "Very High"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/hu.po b/helpdesk_mgmt/i18n/hu.po
index 1eabc124d6..c8e4d888c9 100644
--- a/helpdesk_mgmt/i18n/hu.po
+++ b/helpdesk_mgmt/i18n/hu.po
@@ -641,6 +641,7 @@ msgid "Edit"
msgstr "Szerkesztés"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1138,6 +1139,11 @@ msgstr ""
"csatolva lesznek, akkor is, ha nem az adott szálra érkeztek válaszként. "
"Ennek beállítása esetén egyáltalán nem jönnek létre új rekordok."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1179,6 +1185,11 @@ msgstr "Partner"
msgid "Partner Name"
msgstr "Partner neve"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1645,6 +1656,11 @@ msgstr "Felhasználók"
msgid "Very High"
msgstr "Nagyon magas"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/it.po b/helpdesk_mgmt/i18n/it.po
index 8f67163349..1a48753b7b 100644
--- a/helpdesk_mgmt/i18n/it.po
+++ b/helpdesk_mgmt/i18n/it.po
@@ -6,7 +6,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 14.0\n"
"Report-Msgid-Bugs-To: \n"
-"PO-Revision-Date: 2024-06-14 17:44+0000\n"
+"PO-Revision-Date: 2024-10-16 13:06+0000\n"
"Last-Translator: mymage \n"
"Language-Team: none\n"
"Language: it\n"
@@ -14,7 +14,7 @@ msgstr ""
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Weblate 4.17\n"
+"X-Generator: Weblate 5.6.2\n"
#. module: helpdesk_mgmt
#. odoo-javascript
@@ -100,7 +100,7 @@ msgstr "Ultimo aggiornamento della fase:"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
msgid "Message and communication history"
-msgstr "Cronologia messaggio e cominicazioni"
+msgstr "Cronologia messaggio e comunicazioni"
#. module: helpdesk_mgmt
#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
@@ -779,6 +779,7 @@ msgid "Edit"
msgstr "Modifica"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -809,7 +810,7 @@ msgstr "Carica file"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
msgid "Folded in Kanban"
-msgstr "Minimizzato in Kanban"
+msgstr "Minimizzato nel Kanban"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
@@ -1282,6 +1283,11 @@ msgstr ""
"messaggi in arrivo, anche se non hanno risposto. Se impostato, disabiliterà "
"completamente la creazione di nuovi record."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr "Altro"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1323,6 +1329,11 @@ msgstr "Partner"
msgid "Partner Name"
msgstr "Nome partner"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr "Telefono"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1346,7 +1357,7 @@ msgstr ""
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
msgid "Portal Access URL"
-msgstr "URL di accesso al portale"
+msgstr "URL accesso portale"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
@@ -1788,6 +1799,11 @@ msgstr "Utenti"
msgid "Very High"
msgstr "Molto alta"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr "Web"
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/nl.po b/helpdesk_mgmt/i18n/nl.po
index 80e67ec6d1..827a71ba4e 100644
--- a/helpdesk_mgmt/i18n/nl.po
+++ b/helpdesk_mgmt/i18n/nl.po
@@ -6,7 +6,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 16.0\n"
"Report-Msgid-Bugs-To: \n"
-"PO-Revision-Date: 2024-04-10 14:39+0000\n"
+"PO-Revision-Date: 2024-07-16 10:58+0000\n"
"Last-Translator: Ronald Portier \n"
"Language-Team: none\n"
"Language: nl\n"
@@ -14,7 +14,7 @@ msgstr ""
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Weblate 4.17\n"
+"X-Generator: Weblate 5.6.2\n"
#. module: helpdesk_mgmt
#. odoo-javascript
@@ -533,7 +533,7 @@ msgstr "Door"
#. module: helpdesk_mgmt
#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
msgid "Cancelled"
-msgstr "Geannulleerd"
+msgstr "Geannuleerd"
#. module: helpdesk_mgmt
#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
@@ -778,6 +778,7 @@ msgid "Edit"
msgstr "Bewerk"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1281,6 +1282,11 @@ msgstr ""
"worden gelinkt, zelfs als ze er niet op hebben geantwoord. Indien ingesteld "
"zal dit de aanmaak van nieuwe records volledig uitschakelen."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1322,6 +1328,11 @@ msgstr "Relatie"
msgid "Partner Name"
msgstr "Relatienaam"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1788,6 +1799,11 @@ msgstr "Gebruikers"
msgid "Very High"
msgstr "Zeer hoog"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/nl_NL.po b/helpdesk_mgmt/i18n/nl_NL.po
index e8d32c77c6..2d6802e28e 100644
--- a/helpdesk_mgmt/i18n/nl_NL.po
+++ b/helpdesk_mgmt/i18n/nl_NL.po
@@ -778,6 +778,7 @@ msgid "Edit"
msgstr "Bewerk"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1281,6 +1282,11 @@ msgstr ""
"worden gelinkt, zelfs als ze er niet op hebben geantwoord. Indien ingesteld "
"zal dit de aanmaak van nieuwe records volledig uitschakelen."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1322,6 +1328,11 @@ msgstr "Contact"
msgid "Partner Name"
msgstr "Contact"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1788,6 +1799,11 @@ msgstr "Gebruikers"
msgid "Very High"
msgstr "Zeer hoog"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/pl.po b/helpdesk_mgmt/i18n/pl.po
index 234aa19c14..7f209e3660 100644
--- a/helpdesk_mgmt/i18n/pl.po
+++ b/helpdesk_mgmt/i18n/pl.po
@@ -640,6 +640,7 @@ msgid "Edit"
msgstr ""
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1132,6 +1133,11 @@ msgid ""
"creation of new records completely."
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1170,6 +1176,11 @@ msgstr ""
msgid "Partner Name"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1610,6 +1621,11 @@ msgstr ""
msgid "Very High"
msgstr ""
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr ""
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/pt.po b/helpdesk_mgmt/i18n/pt.po
index 3e3a07c6f1..b5dc8a6a0b 100644
--- a/helpdesk_mgmt/i18n/pt.po
+++ b/helpdesk_mgmt/i18n/pt.po
@@ -6,7 +6,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 14.0\n"
"Report-Msgid-Bugs-To: \n"
-"PO-Revision-Date: 2024-02-29 20:34+0000\n"
+"PO-Revision-Date: 2024-07-27 05:58+0000\n"
"Last-Translator: Peter Romão \n"
"Language-Team: none\n"
"Language: pt\n"
@@ -14,14 +14,14 @@ msgstr ""
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n > 1;\n"
-"X-Generator: Weblate 4.17\n"
+"X-Generator: Weblate 5.6.2\n"
#. module: helpdesk_mgmt
#. odoo-javascript
#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
#, python-format
msgid "%s file exceed the maximum file size of %s."
-msgstr ""
+msgstr "O arquivo %s excedeu o tamanho máximo de arquivo de %s."
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
@@ -602,12 +602,12 @@ msgstr "Índice de Cor"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "Commercial Entity"
-msgstr ""
+msgstr "Entidade Comercial"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Partner"
-msgstr ""
+msgstr "Parceiro Comercial"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_res_company
@@ -778,6 +778,7 @@ msgid "Edit"
msgstr "Editar"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -803,7 +804,7 @@ msgstr "Email cc"
#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
#, python-format
msgid "File upload"
-msgstr ""
+msgstr "Envio de ficheiro"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
@@ -854,7 +855,7 @@ msgstr "Agrupar Por"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_ir_http
msgid "HTTP Routing"
-msgstr ""
+msgstr "Roteamento HTTP"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
@@ -1281,6 +1282,11 @@ msgstr ""
"serão anexadas, mesmo que não lhe tenham respondido. Se definido, a criação "
"de novos registos será completamente desativada."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr "Outro"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1322,6 +1328,11 @@ msgstr "Parceiro"
msgid "Partner Name"
msgstr "Nome do Parceiro"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr "Telefone"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1787,6 +1798,11 @@ msgstr "Utilizadores"
msgid "Very High"
msgstr "Muito Elevada"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr "Web"
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/pt_BR.po b/helpdesk_mgmt/i18n/pt_BR.po
index 5ff9c8a8d5..4aa4446913 100644
--- a/helpdesk_mgmt/i18n/pt_BR.po
+++ b/helpdesk_mgmt/i18n/pt_BR.po
@@ -6,9 +6,9 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 11.0\n"
"Report-Msgid-Bugs-To: \n"
-"PO-Revision-Date: 2024-06-04 18:35+0000\n"
-"Last-Translator: Rodrigo Macedo \n"
+"PO-Revision-Date: 2024-07-05 20:47+0000\n"
+"Last-Translator: rodrigosottomaiormacedo "
+"\n"
"Language-Team: none\n"
"Language: pt_BR\n"
"MIME-Version: 1.0\n"
@@ -778,6 +778,7 @@ msgid "Edit"
msgstr "Editar"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -1281,6 +1282,11 @@ msgstr ""
"serão anexadas, mesmo que não tenham respondido. Se definido, isso "
"desabilitará completamente a criação de novos registros."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr "Outro"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1322,6 +1328,11 @@ msgstr "Parceiro"
msgid "Partner Name"
msgstr "Nome do Parceiro"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr "Telefone"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1786,6 +1797,11 @@ msgstr "Usuários"
msgid "Very High"
msgstr "Muito Alta"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr "Rede"
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
diff --git a/helpdesk_mgmt/i18n/sv.po b/helpdesk_mgmt/i18n/sv.po
new file mode 100644
index 0000000000..eddce28b6e
--- /dev/null
+++ b/helpdesk_mgmt/i18n/sv.po
@@ -0,0 +1,1797 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-09-26 14:06+0000\n"
+"Last-Translator: jakobkrabbe \n"
+"Language-Team: none\n"
+"Language: sv\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 5.6.2\n"
+
+#. module: helpdesk_mgmt
+#. odoo-javascript
+#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
+#, python-format
+msgid "%s file exceed the maximum file size of %s."
+msgstr "%s-filen överskrider den maximala filstorleken för %s."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Tickets in category:"
+msgstr "Ärenden i kategori:"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Tickets in stage:"
+msgstr "Ärenden i skede:"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template
+msgid ""
+"Hello ,
\n"
+" The ticket has been assigned to you.
\n"
+" "
+msgstr ""
+"Hej ,
\n"
+" Ärendet har tilldelats "
+"dig.
\n"
+" "
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Stage:"
+msgstr "Skede:"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "View"
+msgstr "Visa"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Attachments"
+msgstr "Bilagor"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Assignee"
+msgstr "Tillträdare"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Category:"
+msgstr "Kategori:"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Close Date:"
+msgstr "Stängningsdatum:"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Customer"
+msgstr "Kund"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Date:"
+msgstr "Datum:"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Description"
+msgstr "Beskrivning"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Last Stage Update:"
+msgstr "Sista skede-uppdatering:"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Message and communication history"
+msgstr "Meddelande- och kommunikationshistorik"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template
+msgid ""
+"\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" Hello , \n"
+" The ticket \"\" has been closed. \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+"
\n"
+" "
+msgstr ""
+"\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" Hej , \n"
+" Ärendet \"\" har stängt. \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+"
\n"
+" "
+
+#. module: helpdesk_mgmt
+#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
+msgid ""
+"\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" Hello , \n"
+" The ticket \"\" stage has changed to . \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+"
\n"
+" "
+msgstr ""
+"\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" Hej , \n"
+" Biljetten \"\" skede har ändrats till . \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+"
\n"
+" "
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid ""
+"A Python dictionary that will be evaluated to provide default values when "
+"creating new records for this alias."
+msgstr ""
+"En Python-ordlista som utvärderas för att ange standardvärden när nya poster "
+"skapas för detta alias."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Accept Emails From"
+msgstr "Acceptera e-postmeddelanden från"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning
+msgid "Access warning"
+msgstr "Varning för åtkomst"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "Action Needed"
+msgstr "Åtgärder krävs"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active
+msgid "Active"
+msgstr "Aktiv"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Active tickets"
+msgstr "Aktiva ärenden"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
+msgid "Activities"
+msgstr "Aktiviteter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Activity Exception Decoration"
+msgstr "Aktivitet Undantag Dekoration"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid "Activity State"
+msgstr "Aktivitet Läge"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Activity Type Icon"
+msgstr "Aktivitetstyp Ikon"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Add Attachments"
+msgstr "Lägg till bilagor"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid "Alias Contact Security"
+msgstr "Alias Kontakt Säkerhet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid "Alias Name"
+msgstr "Alias-namn"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain
+msgid "Alias domain"
+msgstr "Alias domän"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid "Aliased Model"
+msgstr "Aliasmodell"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#, python-format
+msgid "All"
+msgstr "Alla"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Allow to select this team when creating a new ticket in the portal."
+msgstr ""
+"Gör det möjligt att välja detta team när du skapar ett nytt ärende i "
+"portalen."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Archived"
+msgstr "Arkiverad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Assign to"
+msgstr "Tilldela till"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Assign to me"
+msgstr "Tilldela till mig"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date
+msgid "Assigned Date"
+msgstr "Tilldelat datum"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id
+msgid "Assigned user"
+msgstr "Tilldelad användare"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count
+msgid "Attachment Count"
+msgstr "Antal bifogade filer"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Avatar"
+msgstr "Avatar"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting
+msgid "Awaiting"
+msgstr "Avvaktar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked
+msgid "Blocked"
+msgstr "Blockerad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "By"
+msgstr "Av"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
+msgid "Cancelled"
+msgstr "Avbruten"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu
+msgid "Categories"
+msgstr "Kategorier"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Category"
+msgstr "Kategori"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid "Channel"
+msgstr "Kanal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id
+msgid ""
+"Channel indicates where the source of a ticketcomes from (it could be a "
+"phone call, an email...)"
+msgstr ""
+"Kanal anger varifrån källan till ett ärende kommer (det kan vara ett "
+"telefonsamtal, ett e-postmeddelande ...)"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu
+msgid "Channels"
+msgstr "Kanaler"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Close Date"
+msgstr "Stängningsdatum"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid "Close From Portal"
+msgstr "Stäng från portalen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed
+msgid "Closed"
+msgstr "Stängt"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date
+msgid "Closed Date"
+msgstr "Stängt datum"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color
+msgid "Color Index"
+msgstr "Färgindex"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Commercial Entity"
+msgstr "Kommersiell enhet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id
+msgid "Commercial Partner"
+msgstr "Kommersiell partner"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_company
+msgid "Companies"
+msgstr "Företag"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Company"
+msgstr "Företag"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings
+msgid "Config Settings"
+msgstr "Konfigureringsinställningar"
+
+#. module: helpdesk_mgmt
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu
+msgid "Configuration"
+msgstr "Konfiguration"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Configure domain name"
+msgstr "Konfigurera domännamn"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_partner
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Contact"
+msgstr "Kontakt"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Create Date"
+msgstr "Skapa datum"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid
+msgid "Created by"
+msgstr "Skapad av"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date
+msgid "Created on"
+msgstr "Skapad på"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Current stage of the ticket"
+msgstr "Aktuellt skede av ärende"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
+msgid "Current stage of this ticket"
+msgstr "Aktuellt skede av detta ärende"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid "Custom Bounced Message"
+msgstr "Anpassat meddelande om studs"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer"
+msgstr "Kund"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "Customer Email"
+msgstr "E-post från kund"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Customer Portal URL"
+msgstr "URL för kundportal"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu
+msgid "Dashboard"
+msgstr "Instrumentpanel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal
+msgid "Default"
+msgstr "Standard"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
+msgid "Default Values"
+msgstr "Standardvärden"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Delete"
+msgstr "Radera"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Description"
+msgstr "Beskrivning"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name
+msgid "Display Name"
+msgstr "Visningsnamn"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal
+msgid ""
+"Display button in portal ticket form to allow closing ticket with this stage"
+" as target."
+msgstr ""
+"Visa knappen i portalens ärendeformulär för att kunna stänga ärendet med "
+"detta steg som mål."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
+msgid "Done"
+msgstr "Klar"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Dropdown menu"
+msgstr "Rullgardinsmeny"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket
+msgid "Duplicate"
+msgstr "Duplicera"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Edit"
+msgstr "Redigera"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid "Email"
+msgstr "E-post"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Email Alias"
+msgstr "Alias för e-post"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid "Email Template"
+msgstr "Mall för e-post"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc
+msgid "Email cc"
+msgstr "E-post cc"
+
+#. module: helpdesk_mgmt
+#. odoo-javascript
+#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
+#, python-format
+msgid "File upload"
+msgstr "Filuppladdning"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid "Folded in Kanban"
+msgstr "Fälld i Kanban"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid ""
+"Follow this salesteam to automatically track the events associated to users "
+"of this team."
+msgstr ""
+"Följ detta salesteam för att automatiskt spåra de händelser som är kopplade "
+"till användare i detta team."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids
+msgid "Followers"
+msgstr "Följare"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids
+msgid "Followers (Partners)"
+msgstr "Följare (Partners)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon
+msgid "Font awesome icon e.g. fa-tasks"
+msgstr "Font awesome-ikon, t.ex. fa-tasks"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Future Activities"
+msgstr "Framtida aktiviteter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
+msgid "Gives the sequence order when displaying a list of tickets."
+msgstr "Anger ordningsföljden vid visning av en lista med ärenden."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Group By"
+msgstr "Grupp av"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_ir_http
+msgid "HTTP Routing"
+msgstr "HTTP-routning"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message
+msgid "Has Message"
+msgstr "Har meddelande"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Helpdesk"
+msgstr "Helpdesk"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search
+msgid "Helpdesk Category Search"
+msgstr "Helpdesk Kategori Sök"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.changed_stage_template
+msgid "Helpdesk Changed Stage notification Email"
+msgstr "E-postmeddelande från Helpdesk om ändrad fas"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
+msgid "Helpdesk Closed Ticket Notification Email"
+msgstr "E-postmeddelande om avslutat ärende i helpdesk"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
+msgid "Helpdesk Manager"
+msgstr "Helpdesk-chef"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team"
+msgstr "Helpdesk-team"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "Helpdesk Team Search"
+msgstr "Helpdesk Team Search"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Helpdesk Team name..."
+msgstr "Helpdesk Team namn..."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid "Helpdesk Teams"
+msgstr "Helpdesk-team"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Helpdesk Ticket"
+msgstr "Helpdesk-ärende"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
+msgid "Helpdesk Ticket Category"
+msgstr "Helpdesk-ärendekategori"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
+msgid "Helpdesk Ticket Channel"
+msgstr "Helpdesk-ärendekanal"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
+msgid "Helpdesk Ticket Created"
+msgstr "Helpdesk-ärende skapat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
+msgid "Helpdesk Ticket Stage"
+msgstr "Helpdesk ärendesteg"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
+msgid "Helpdesk Ticket Tag"
+msgstr "Tagg för Helpdesk-ärende"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Helpdesk Ticket Team"
+
+#. module: helpdesk_mgmt
+#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
+msgid "Helps you handle your helpdesk security."
+msgstr "Hjälper dig att hantera säkerheten i din helpdesk."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2
+msgid "High"
+msgstr "Hög"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "High Priority"
+msgstr "Hög prioritet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
+msgid "ID"
+msgstr "ID"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid ""
+"ID of the parent record holding the alias (example: project holding the task"
+" creation alias)"
+msgstr ""
+"ID för den överordnade post som innehåller aliaset (exempel: projekt som "
+"innehåller aliaset för skapande av uppgift)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon"
+msgstr "Ikon"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon
+msgid "Icon to indicate an exception activity."
+msgstr "Ikon för att indikera en undantagsaktivitet."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction
+msgid "If checked, new messages require your attention."
+msgstr "Om den är markerad kräver nya meddelanden din uppmärksamhet."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "If checked, some messages have a delivery error."
+msgstr "Om kryssrutan är markerad får vissa meddelanden ett leveransfel."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id
+msgid ""
+"If set an email will be sent to the customer when the ticketreaches this "
+"step."
+msgstr ""
+"Om den är inställd kommer ett e-postmeddelande att skickas till kunden när "
+"ärendet når detta steg."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
+msgid ""
+"If set, this content will automatically be sent out to unauthorized users "
+"instead of the default message."
+msgstr ""
+"Om det anges kommer detta innehåll automatiskt att skickas ut till obehöriga "
+"användare i stället för standardmeddelandet."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress
+msgid "In Progress"
+msgstr "Pågående"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower
+msgid "Is Follower"
+msgstr "Är följare"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state
+msgid "Kanban State"
+msgstr "Kanban-stat"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update
+msgid "Last Modified on"
+msgstr "Senast ändrad den"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Last Stage Update"
+msgstr "Uppdatering av sista steget"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid
+msgid "Last Updated by"
+msgstr "Senast uppdaterad av"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date
+msgid "Last Updated on"
+msgstr "Senast uppdaterad den"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Last Week"
+msgstr "Förra veckan"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Late Activities"
+msgstr "Sena aktiviteter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0
+msgid "Low"
+msgstr "Låg"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id
+msgid "Main Attachment"
+msgstr "Huvudfäste"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids
+msgid "Media Attachments"
+msgstr "Bilagor för media"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1
+msgid "Medium"
+msgstr "Medium"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids
+msgid "Members"
+msgstr "Medlemmar"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error
+msgid "Message Delivery error"
+msgstr "Fel vid leverans av meddelande"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids
+msgid "Messages"
+msgstr "Meddelanden"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Activities"
+msgstr "Mina aktiviteter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline
+msgid "My Activity Deadline"
+msgstr "Min aktivitet Deadline"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Followed Tickets"
+msgstr "My Followed Biljetter"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "My Tickets"
+msgstr "Mina ärenden"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name
+msgid "Name"
+msgstr "Namn"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new
+msgid "New"
+msgstr "Nya"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "New Ticket"
+msgstr "Nya ärenden"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "New ticket form (portal)"
+msgstr "Nytt ärendeformulär (portal)"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Newest"
+msgstr "Nyaste"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline
+msgid "Next Activity Deadline"
+msgstr "Deadline för nästa aktivitet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary
+msgid "Next Activity Summary"
+msgstr "Nästa aktivitetsöversikt"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id
+msgid "Next Activity Type"
+msgstr "Nästa aktivitetstyp"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0
+#, python-format
+msgid "No Subject"
+msgstr "Inget ämne"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "No tickets found."
+msgstr "Inga ärenden hittades."
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "None"
+msgstr "Ingen"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+msgid "Number"
+msgstr "Antal"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of Actions"
+msgstr "Antal åtgärder"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of errors"
+msgstr "Antal fel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
+msgid "Number of messages requiring action"
+msgstr "Antal meddelanden som kräver åtgärder"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter
+msgid "Number of messages with delivery error"
+msgstr "Antal meddelanden med leveransfel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Antal ärenden"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
+msgid "Number of tickets in high priority"
+msgstr "Antal ärenden med hög prioritet"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
+msgid "Number of tickets unassigned"
+msgstr "Antal ärenden som inte tilldelats"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
+msgid "Number of tickets unattended"
+msgstr "Antal obevakade ärenden"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
+msgid "Odoo"
+msgstr "Odoo"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Open"
+msgstr "Öppna"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid ""
+"Optional ID of a thread (record) to which all incoming messages will be "
+"attached, even if they did not reply to it. If set, this will disable the "
+"creation of new records completely."
+msgstr ""
+"Valfritt ID för en tråd (record) som alla inkommande meddelanden kommer att "
+"kopplas till, även om de inte besvarades. Om detta anges inaktiveras "
+"skapandet av nya poster helt och hållet."
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr "Övriga"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
+msgid "Other Information"
+msgstr "Övrig information"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid "Owner"
+msgstr "Ägare"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid "Parent Model"
+msgstr "Föräldramodell"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
+msgid "Parent Record Thread ID"
+msgstr "Parent Record Thread ID"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
+msgid ""
+"Parent model holding the alias. The model holding the alias reference is not"
+" necessarily the model given by alias_model_id (example: project "
+"(parent_model) and task (model))"
+msgstr ""
+"Överordnad modell som håller i aliaset. Den modell som håller "
+"aliasreferensen är inte nödvändigtvis den modell som anges av alias_model_id "
+"(exempel: project (parent_model) och task (model))"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Partner"
+msgstr "Partner"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name
+msgid "Partner Name"
+msgstr "Partnerns namn"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr "Telefon"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
+msgid "Pivot Analysis"
+msgstr "Pivot-analys"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact
+msgid ""
+"Policy to post a message on the document using the mailgateway.\n"
+"- everyone: everyone can post\n"
+"- partners: only authenticated partners\n"
+"- followers: only followers of the related document or members of following channels\n"
+msgstr ""
+"Policy för att posta ett meddelande på dokumentet med hjälp av mailgateway.\n"
+"- alla: alla kan posta\n"
+"- partners: endast autentiserade partners\n"
+"- följare: endast följare av det relaterade dokumentet eller medlemmar av "
+"följande kanaler\n"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url
+msgid "Portal Access URL"
+msgstr "URL för portalåtkomst"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority
+msgid "Priority"
+msgstr "Prioritet"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Priority tickets"
+msgstr "Prioriterade ärenden"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
+msgid "Ready for next stage"
+msgstr "Redo för nästa steg"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
+msgid "Record Thread ID"
+msgstr "Registrera tråd-ID"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
+msgid "Rejected"
+msgstr "Avvisad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
+msgid "Related tickets"
+msgstr "Relaterade ärenden"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu
+msgid "Reporting"
+msgstr "Rapportering"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Category"
+msgstr "Obligatorisk kategori"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
+msgid "Required Category field in Helpdesk portal"
+msgstr "Obligatoriskt fält för kategori i Helpdesk-portalen"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Required Team"
+msgstr "Erforderligt team"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
+msgid "Required Team field in Helpdesk portal"
+msgstr "Obligatoriskt teamfält i Helpdesk-portalen"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
+msgid "Responsible User"
+msgstr "Ansvarig användare"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in All"
+msgstr "Sök i Alla"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Number"
+msgstr "Sök i nummer"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#, python-format
+msgid "Search in Title"
+msgstr "Sök i titel"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token
+msgid "Security Token"
+msgstr "Säkerhetspolett"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team
+msgid "Select team in Helpdesk portal"
+msgstr "Välj team i Helpdesk-portalen"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Send a new ticket"
+msgstr "Skicka ett nytt ärende"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence
+msgid "Sequence"
+msgstr "Sekvens"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu
+msgid "Settings"
+msgstr "Inställningar"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share
+msgid "Share"
+msgstr "Aktie"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Show all records which has next action date is before today"
+msgstr "Visa alla poster som har nästa åtgärdsdatum före idag"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal
+msgid "Show in portal form"
+msgstr "Visa i portalformulär"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
+msgid "Show teams form"
+msgstr "Visa lagens formulär"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1
+msgid "Software"
+msgstr "Programvara"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
+msgid ""
+"Specific team that uses this stage. If it is empty all teams could uses"
+msgstr ""
+"Specifikt lag som använder denna scen. Om den är tom kan alla lag använda den"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Stage"
+msgstr "Stadium"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name
+msgid "Stage Name"
+msgstr "Stadierubrik"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form
+msgid "Stages"
+msgstr "Stadier"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state
+msgid ""
+"Status based on activities\n"
+"Overdue: Due date is already passed\n"
+"Today: Activity date is today\n"
+"Planned: Future activities."
+msgstr ""
+"Status baserad på aktiviteter\n"
+"Försenad: Förfallodatumet har redan passerats\n"
+"Idag: Aktivitetsdatumet är idag\n"
+"Planerad: Framtida aktiviteter."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Subject"
+msgstr "Ämne"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Submit Ticket"
+msgstr "Skicka in ärende"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Tag"
+msgstr "Tagg"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form
+msgid "Tags"
+msgstr "Etiketter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
+msgid "Team"
+msgstr "Team"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id
+msgid "Team Leader"
+msgstr "Teamledare"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form
+msgid "Team Members"
+msgstr "Medlemmar i teamet"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu
+msgid "Teams"
+msgstr "Lag"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
+msgid ""
+"The email address associated with this "
+"channel. New emails received will "
+"automatically create new tickets assigned to "
+"the channel."
+msgstr ""
+"Den e-postadress som är kopplad till den här kanalen. Nya e-postmeddelanden "
+"som tas emot kommer automatiskt att skapa nya ärenden som tilldelas kanalen."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
+msgid ""
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
+" email that does not reply to an existing record will cause the creation of "
+"a new record of this model (e.g. a Project Task)"
+msgstr ""
+"Den modell (Odoo Document Kind) som detta alias motsvarar. Alla inkommande e-"
+"postmeddelanden som inte svarar på en befintlig post kommer att leda till "
+"att en ny post skapas av denna modell (t.ex. en projektuppgift)"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name
+msgid ""
+"The name of the email alias, e.g. 'jobs' if you want to catch emails for "
+""
+msgstr ""
+"Namnet på e-postaliaset, t.ex. \"jobs\" om du vill fånga upp e-"
+"postmeddelanden för "
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id
+msgid ""
+"The owner of records created upon receiving emails on this alias. If this "
+"field is not set the system will attempt to find the right owner based on "
+"the sender (From) address, or will use the Administrator account if no "
+"system user is found for that address."
+msgstr ""
+"Ägaren till poster som skapas när e-postmeddelanden tas emot på detta alias. "
+"Om det här fältet inte anges försöker systemet hitta rätt ägare baserat på "
+"avsändaradressen (From), eller använder administratörskontot om ingen "
+"systemanvändare hittas för den adressen."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
+msgid "The ticket {{object.number}} has been closed."
+msgstr "Ärendet {{object.number}} har stängts."
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
+msgid "The ticket {{object.number}} stage has changed."
+msgstr "Ärendets {{object.number}} stadium har ändrats."
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
+msgid ""
+"This stage is folded in the kanban view when there are no records in that "
+"stage to display."
+msgstr ""
+"Detta steg viks i kanbanvyn när det inte finns några poster i det steget att "
+"visa."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Ticket"
+msgstr "Biljett"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
+msgid "Ticket Assignment"
+msgstr "Tilldelning av biljett"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket Created"
+msgstr "Biljett skapad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
+msgid "Ticket Stage Search"
+msgstr "Biljett skeende Sök"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
+msgid "Ticket Tag Search"
+msgstr "Ticket Tag Search"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
+msgid "Ticket Tags"
+msgstr "Ticket Tags"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
+msgid "Ticket active count"
+msgstr "Antal aktiva biljetter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
+msgid "Ticket count"
+msgstr "Antal biljetter"
+
+#. module: helpdesk_mgmt
+#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
+msgid "Ticket created"
+msgstr "Biljett skapad"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
+msgid "Ticket number"
+msgstr "Biljettnummer"
+
+#. module: helpdesk_mgmt
+#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu
+#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
+msgid "Tickets"
+msgstr "Biljetter"
+
+#. module: helpdesk_mgmt
+#. odoo-python
+#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
+#, python-format
+msgid "Title"
+msgstr "Titel"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "To Do"
+msgstr "Att göra"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Today Activities"
+msgstr "Aktiviteter idag"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+msgid "Toggle dropdown"
+msgstr "Växla rullgardinsmeny"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration
+msgid "Type of the exception activity on record."
+msgstr "Typ av undantagsaktivitet som registreras."
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unassigned"
+msgstr "Ej tilldelad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unassigned tickets"
+msgstr "Otilldelade biljetter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "Unattended"
+msgstr "Obevakad"
+
+#. module: helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
+msgid "Unattended tickets"
+msgstr "Obevakade biljetter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model,name:helpdesk_mgmt.model_res_users
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search
+msgid "User"
+msgstr "Användare"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
+msgid "User: Personal tickets"
+msgstr "Användare: Personalbiljetter"
+
+#. module: helpdesk_mgmt
+#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
+msgid "User: Team tickets"
+msgstr "Användare: Team biljetter"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
+msgid "Users"
+msgstr "Användare"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3
+msgid "Very High"
+msgstr "Mycket hög"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr "Webb"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website Messages"
+msgstr "Webbplatsmeddelanden"
+
+#. module: helpdesk_mgmt
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
+#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
+msgid "Website communication history"
+msgstr "Webbplatsens kommunikationshistorik"
+
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
+msgid "Wifi"
+msgstr "Wifi"
+
+#. module: helpdesk_mgmt
+#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
+msgid ""
+"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/a' "
+"}})"
+msgstr ""
+"{{object.company_id.name}} Tilldelning av biljett (Ref {{object.number or 'n/"
+"a' }})"
diff --git a/helpdesk_mgmt/i18n/tr.po b/helpdesk_mgmt/i18n/tr.po
index 528b3acd40..16cca7ec6c 100644
--- a/helpdesk_mgmt/i18n/tr.po
+++ b/helpdesk_mgmt/i18n/tr.po
@@ -6,22 +6,22 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo Server 15.0\n"
"Report-Msgid-Bugs-To: \n"
-"PO-Revision-Date: 2023-02-08 18:22+0000\n"
-"Last-Translator: Ediz Duman \n"
+"PO-Revision-Date: 2024-10-16 09:06+0000\n"
+"Last-Translator: Ömer KÜLAK \n"
"Language-Team: none\n"
"Language: tr\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: \n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
-"X-Generator: Weblate 4.14.1\n"
+"X-Generator: Weblate 5.6.2\n"
#. module: helpdesk_mgmt
#. odoo-javascript
#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
#, python-format
msgid "%s file exceed the maximum file size of %s."
-msgstr ""
+msgstr "%s dosya boyutu maksimum sınırı aşıyor %s."
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
@@ -42,6 +42,10 @@ msgid ""
"assigned to you.
\n"
" "
msgstr ""
+"Merhaba ,
\n"
+" no lu destek kaydı size "
+"atandı.
\n"
+" "
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
@@ -166,6 +170,70 @@ msgid ""
" \n"
" "
msgstr ""
+"\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" Merhaba , \n"
+" \"\" "
+"no lu destek kaydı kapatıldı. \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+"
\n"
+" "
#. module: helpdesk_mgmt
#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template
@@ -236,6 +304,71 @@ msgid ""
" \n"
" "
msgstr ""
+"\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" Merhaba , \n"
+" \"\""
+" no lu destek kaydının durumu olarak "
+"değiştirildi. \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+" \n"
+" \n"
+" | \n"
+"
\n"
+" \n"
+"
\n"
+" "
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults
@@ -275,7 +408,7 @@ msgstr "Aktif"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
msgid "Active tickets"
-msgstr "Aktif Biletler"
+msgstr "Aktif Destek Kayıtları"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids
@@ -395,7 +528,7 @@ msgstr "Engellendi"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
msgid "By"
-msgstr ""
+msgstr "Tarafından"
#. module: helpdesk_mgmt
#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled
@@ -470,12 +603,12 @@ msgstr "Renk İndeksi"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "Commercial Entity"
-msgstr ""
+msgstr "Ticari Kayıt"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id
msgid "Commercial Partner"
-msgstr ""
+msgstr "Ticari İş Ortağı"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_res_company
@@ -546,12 +679,12 @@ msgstr "Oluşturulma"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list
msgid "Current stage of the ticket"
-msgstr "Biletin mevcut aşaması"
+msgstr "Kaydın mevcut aşaması"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page
msgid "Current stage of this ticket"
-msgstr "Biletin mevcut aşaması"
+msgstr "Kaydın mevcut aşaması"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
@@ -622,8 +755,8 @@ msgid ""
"Display button in portal ticket form to allow closing ticket with this stage "
"as target."
msgstr ""
-"Biletin bu aşama ile hedef olarak kapatılmasına izin vermek için portal "
-"bileti formundaki görüntüle düğmesi."
+"Destek kaydının bu aşama ile hedef olarak kapatılmasına izin vermek için "
+"portal bileti formundaki görüntüle düğmesi."
#. module: helpdesk_mgmt
#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done
@@ -646,6 +779,7 @@ msgid "Edit"
msgstr "Düzenle"
#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id
msgid "Email"
@@ -671,7 +805,7 @@ msgstr "E-posta cc"
#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0
#, python-format
msgid "File upload"
-msgstr ""
+msgstr "Dosya Yükle"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
@@ -712,7 +846,7 @@ msgstr "Gelecek Aktiviteler"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence
msgid "Gives the sequence order when displaying a list of tickets."
-msgstr ""
+msgstr "Destek kayıtlarını listelerken sıra no su verir."
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
@@ -722,7 +856,7 @@ msgstr "Gruplama"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_ir_http
msgid "HTTP Routing"
-msgstr ""
+msgstr "HTTP Yönlendirme"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message
@@ -751,7 +885,7 @@ msgstr "Yardım Masası Aşama Değişim Bildirim E-postası"
#. module: helpdesk_mgmt
#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template
msgid "Helpdesk Closed Ticket Notification Email"
-msgstr "Yardım Masası Bilet Kapanış Bildirim E-postası"
+msgstr "Yardım Masası Destek Kaydı Kapanış Bildirim E-postası"
#. module: helpdesk_mgmt
#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager
@@ -777,44 +911,44 @@ msgstr "Yardım Masası Ekip adı..."
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
msgid "Helpdesk Teams"
-msgstr ""
+msgstr "Destek Ekibi"
#. module: helpdesk_mgmt
#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard
#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Helpdesk Ticket"
-msgstr "Yardım Masası Bileti"
+msgstr "Yardım Masası Kaydı"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category
msgid "Helpdesk Ticket Category"
-msgstr "Yardım Masası Bilet Kategorisi"
+msgstr "Yardım Masası Destek Kaydı Kategorisi"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel
msgid "Helpdesk Ticket Channel"
-msgstr "Yardım Masası Bilet Kanalı"
+msgstr "Yardım Masası Kayıt Kanalı"
#. module: helpdesk_mgmt
#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created
msgid "Helpdesk Ticket Created"
-msgstr "Yardım Masası Bileti Oluşturuldu"
+msgstr "Yardım Masası Destek Kaydı Oluşturuldu"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage
msgid "Helpdesk Ticket Stage"
-msgstr "Yardım Masası Bilet Aşaması"
+msgstr "Yardım Masası Kayıt Aşaması"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag
msgid "Helpdesk Ticket Tag"
-msgstr "Yardım Masası Bilet Etiketi"
+msgstr "Yardım Masası Kayıt Etiketi"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team
msgid "Helpdesk Ticket Team"
-msgstr "Yardım Masası Bilet Ekibi"
+msgstr "Destek Kaydı Ekibi"
#. module: helpdesk_mgmt
#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category
@@ -840,7 +974,7 @@ msgstr "Yüksek Öncelik"
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id
msgid "ID"
-msgstr ""
+msgstr "ID"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
@@ -879,7 +1013,8 @@ msgid ""
"If set an email will be sent to the customer when the ticketreaches this "
"step."
msgstr ""
-"Ayarlanırsa, bilet bu adıma ulaştığında müşteriye bir e-posta gönderilir."
+"Ayarlanırsa, destek kaydı bu adıma ulaştığında müşteriye bir e-posta "
+"gönderilir."
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content
@@ -1006,12 +1141,12 @@ msgstr "Aktivitelerim Zaman Sınırı"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "My Followed Tickets"
-msgstr "Takip Edilen Biletlerim"
+msgstr "Takip Edilen Destek Kayıtlarım"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "My Tickets"
-msgstr "Biletlerim"
+msgstr "Destek Kayıtlarım"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name
@@ -1030,12 +1165,12 @@ msgstr "Yeni"
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
msgid "New Ticket"
-msgstr "Yeni Bilet"
+msgstr "Yeni Destek Kaydı"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
msgid "New ticket form (portal)"
-msgstr "Yeni bilet formu (portal)"
+msgstr "Yeni destek kaydı formu (portal)"
#. module: helpdesk_mgmt
#. odoo-python
@@ -1069,7 +1204,7 @@ msgstr "Konusuz"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
msgid "No tickets found."
-msgstr "Bilet bulunamadı."
+msgstr "Kayıt bulunamadı."
#. module: helpdesk_mgmt
#. odoo-python
@@ -1099,7 +1234,7 @@ msgstr "Hata sayısı"
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter
msgid "Number of messages requiring action"
-msgstr ""
+msgstr "İşlem gerektiren mesajlar"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter
@@ -1110,27 +1245,27 @@ msgstr "İletim hatası olan mesajlar"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count
msgid "Number of tickets"
-msgstr "Bilet sayısı"
+msgstr "Destek kaydı sayısı"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority
msgid "Number of tickets in high priority"
-msgstr "Yüksek öncelikli bilet sayısı"
+msgstr "Yüksek öncelikli kayıt sayısı"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned
msgid "Number of tickets unassigned"
-msgstr "Atanmamış bilet sayısı"
+msgstr "Atanmamış kayıt sayısı"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended
msgid "Number of tickets unattended"
-msgstr "Atanmamış bilet sayısı"
+msgstr "Atanmamış kayıt sayısı"
#. module: helpdesk_mgmt
#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3
msgid "Odoo"
-msgstr ""
+msgstr "Odoo"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
@@ -1148,6 +1283,11 @@ msgstr ""
"(kayıt) isteğe bağlı kimliği. Ayarlanırsa, bu, yeni kayıtların "
"oluşturulmasını tamamen devre dışı bırakır."
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other
+msgid "Other"
+msgstr "Diğer"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form
msgid "Other Information"
@@ -1166,7 +1306,7 @@ msgstr "Üst Modeli"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id
msgid "Parent Record Thread ID"
-msgstr ""
+msgstr "Ana Kayıt Thread ID"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id
@@ -1189,6 +1329,11 @@ msgstr "İş Ortağı"
msgid "Partner Name"
msgstr "İş Ortağı Adı"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone
+msgid "Phone"
+msgstr "Telefon"
+
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot
msgid "Pivot Analysis"
@@ -1221,7 +1366,7 @@ msgstr "Öncelik"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
msgid "Priority tickets"
-msgstr "Öncelikli Biletler"
+msgstr "Öncelikli Destek Kayıtları"
#. module: helpdesk_mgmt
#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done
@@ -1231,7 +1376,7 @@ msgstr "Sonraki aşamaya hazır"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id
msgid "Record Thread ID"
-msgstr ""
+msgstr "Kayıt Thread ID"
#. module: helpdesk_mgmt
#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected
@@ -1242,7 +1387,7 @@ msgstr "Reddedildi"
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids
msgid "Related tickets"
-msgstr "İlişkili Biletler"
+msgstr "İlişkili Kayıtlar"
#. module: helpdesk_mgmt
#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action
@@ -1253,24 +1398,24 @@ msgstr "Raporlama"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
msgid "Required Category"
-msgstr ""
+msgstr "Kategori Zorunlu"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required
msgid "Required Category field in Helpdesk portal"
-msgstr ""
+msgstr "Portal destek kaydında kategori alanı zorunlu"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form
msgid "Required Team"
-msgstr ""
+msgstr "Ekip Zorunlu"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required
msgid "Required Team field in Helpdesk portal"
-msgstr ""
+msgstr "Portal destek kaydında Destek Ekibi alanı zorunlu"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id
@@ -1312,7 +1457,7 @@ msgstr "Yardım masası portalında ekip seçin"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
msgid "Send a new ticket"
-msgstr "Yeni bir bilet gönder"
+msgstr "Yeni destek talebi gönder"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence
@@ -1357,7 +1502,7 @@ msgstr "Yazılım"
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids
msgid "Specific team that uses this stage. If it is empty all teams could uses"
-msgstr ""
+msgstr "Bu aşamayı kullanan belirli takım. Boşsa tüm takımlar kullanabilir"
#. module: helpdesk_mgmt
#. odoo-python
@@ -1404,12 +1549,12 @@ msgstr "Konu"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket
msgid "Submit Ticket"
-msgstr "Bilet Gönder"
+msgstr "Kaydı Gönder"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "Tag"
-msgstr ""
+msgstr "Etiket"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids
@@ -1448,6 +1593,9 @@ msgid ""
"automatically create new tickets assigned to "
"the channel."
msgstr ""
+"Bu kanalla ilişkili e-posta adresi. Yeni bir "
+"e-mail alındığında otomatik olarak bu kanala "
+"atanmış destek kaydı oluşturulur."
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id
@@ -1485,12 +1633,12 @@ msgstr ""
#. module: helpdesk_mgmt
#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template
msgid "The ticket {{object.number}} has been closed."
-msgstr "{{object.number}} bilet kapatıldı."
+msgstr "{{object.number}} destek talebi kapatıldı."
#. module: helpdesk_mgmt
#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template
msgid "The ticket {{object.number}} stage has changed."
-msgstr "{{object.number}} biletin aşaması değişti."
+msgstr "{{object.number}} destek kaydının aşaması değişti."
#. module: helpdesk_mgmt
#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold
@@ -1504,55 +1652,55 @@ msgstr ""
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search
msgid "Ticket"
-msgstr "Bilet"
+msgstr "Destek Kaydı"
#. module: helpdesk_mgmt
#: model:mail.template,name:helpdesk_mgmt.assignment_email_template
msgid "Ticket Assignment"
-msgstr "Bilet Atama"
+msgstr "Destek Kaydı Atama"
#. module: helpdesk_mgmt
#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created
msgid "Ticket Created"
-msgstr "Bileti Oluşturuldu"
+msgstr "Destek Kaydı Oluşturuldu"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search
msgid "Ticket Stage Search"
-msgstr "Bilet Aşama Arama"
+msgstr "Destek Kaydı Aşama Arama"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search
msgid "Ticket Tag Search"
-msgstr "Bilet Etike Arama"
+msgstr "Destek Kaydı Etiket Arama"
#. module: helpdesk_mgmt
#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action
#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu
msgid "Ticket Tags"
-msgstr "Bilet Etiketleri"
+msgstr "Destek Kaydı Etiketleri"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count
msgid "Ticket active count"
-msgstr "Bilet aktif sayısı"
+msgstr "Aktif destek kaydı"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count
msgid "Ticket count"
-msgstr "Bilet Sayısı"
+msgstr "Kayıt Sayısı"
#. module: helpdesk_mgmt
#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created
msgid "Ticket created"
-msgstr "Bileti Oluşturuldu"
+msgstr "Destek Kaydı Oluşturuldu"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number
msgid "Ticket number"
-msgstr "Bilet Numarası"
+msgstr "Destek Kaydı No"
#. module: helpdesk_mgmt
#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action
@@ -1565,7 +1713,7 @@ msgstr "Bilet Numarası"
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets
msgid "Tickets"
-msgstr "Biletler"
+msgstr "Destek Kayıtları"
#. module: helpdesk_mgmt
#. odoo-python
@@ -1605,7 +1753,7 @@ msgstr "Atanmamış"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
msgid "Unassigned tickets"
-msgstr "Atanmamış Biletler"
+msgstr "Atanmamış Kayıtlar"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended
@@ -1618,7 +1766,7 @@ msgstr "Sahipsiz"
#. module: helpdesk_mgmt
#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree
msgid "Unattended tickets"
-msgstr "Sahipsiz Biletler"
+msgstr "Atanmamış Kayıtlar"
#. module: helpdesk_mgmt
#: model:ir.model,name:helpdesk_mgmt.model_res_users
@@ -1631,12 +1779,12 @@ msgstr "Kullanıcı"
#. module: helpdesk_mgmt
#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own
msgid "User: Personal tickets"
-msgstr "Kullanıcı: Kişisel Biletler"
+msgstr "Kullanıcı: Kişisel Kayıtlar"
#. module: helpdesk_mgmt
#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team
msgid "User: Team tickets"
-msgstr "Kullanıcı: Takım biletleri"
+msgstr "Kullanıcı: Takım kayıtları"
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids
@@ -1648,6 +1796,11 @@ msgstr "Kullanıcılar"
msgid "Very High"
msgstr "Çok Yüksek"
+#. module: helpdesk_mgmt
+#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web
+msgid "Web"
+msgstr "Web"
+
#. module: helpdesk_mgmt
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids
#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids
@@ -1663,7 +1816,7 @@ msgstr "Web sitesi iletişim geçmişi"
#. module: helpdesk_mgmt
#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2
msgid "Wifi"
-msgstr ""
+msgstr "Wifi"
#. module: helpdesk_mgmt
#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template
@@ -1671,6 +1824,8 @@ msgid ""
"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/"
"a' }})"
msgstr ""
+"{{object.company_id.name}} Destek Kaydı Ataması (Ref {{object.number or 'n/"
+"a' }})"
#~ msgid "SMS Delivery error"
#~ msgstr "SMS İletim Hatası"
diff --git a/helpdesk_mgmt/models/helpdesk_ticket.py b/helpdesk_mgmt/models/helpdesk_ticket.py
index bf57279d6d..57ee374290 100644
--- a/helpdesk_mgmt/models/helpdesk_ticket.py
+++ b/helpdesk_mgmt/models/helpdesk_ticket.py
@@ -162,11 +162,9 @@ def create(self, vals_list):
if vals.get("user_id") and not vals.get("assigned_date"):
vals["assigned_date"] = fields.Datetime.now()
if vals.get("team_id"):
- vals["company_id"] = (
- self.env["helpdesk.ticket.team"]
- .browse([vals["team_id"]])
- .company_id.id
- )
+ team = self.env["helpdesk.ticket.team"].browse([vals["team_id"]])
+ if team.company_id:
+ vals["company_id"] = team.company_id.id
return super().create(vals_list)
def copy(self, default=None):
diff --git a/helpdesk_mgmt/models/helpdesk_ticket_channel.py b/helpdesk_mgmt/models/helpdesk_ticket_channel.py
index 287e2028e6..62c0668de2 100644
--- a/helpdesk_mgmt/models/helpdesk_ticket_channel.py
+++ b/helpdesk_mgmt/models/helpdesk_ticket_channel.py
@@ -8,7 +8,10 @@ class HelpdeskTicketChannel(models.Model):
_order = "sequence, id"
sequence = fields.Integer(default=10)
- name = fields.Char(required=True)
+ name = fields.Char(
+ required=True,
+ translate=True,
+ )
active = fields.Boolean(default=True)
company_id = fields.Many2one(
comodel_name="res.company",
diff --git a/helpdesk_mgmt/static/description/index.html b/helpdesk_mgmt/static/description/index.html
index e9486bb2f9..768a4243b5 100644
--- a/helpdesk_mgmt/static/description/index.html
+++ b/helpdesk_mgmt/static/description/index.html
@@ -8,10 +8,11 @@
/*
:Author: David Goodger (goodger@python.org)
-:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $
+:Id: $Id: html4css1.css 9511 2024-01-13 09:50:07Z milde $
:Copyright: This stylesheet has been placed in the public domain.
Default cascading style sheet for the HTML output of Docutils.
+Despite the name, some widely supported CSS2 features are used.
See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to
customize this style sheet.
@@ -274,7 +275,7 @@
margin-left: 2em ;
margin-right: 2em }
-pre.code .ln { color: grey; } /* line numbers */
+pre.code .ln { color: gray; } /* line numbers */
pre.code, code { background-color: #eeeeee }
pre.code .comment, code .comment { color: #5C6576 }
pre.code .keyword, code .keyword { color: #3B0D06; font-weight: bold }
@@ -300,7 +301,7 @@
span.pre {
white-space: pre }
-span.problematic {
+span.problematic, pre.problematic {
color: red }
span.section-subtitle {
@@ -366,7 +367,7 @@ Helpdesk Management
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-!! source digest: sha256:c13061be19b4f5c2f23a542936a8c9d16611d89caafd112ee95aa017660fe353
+!! source digest: sha256:a5c1fe41ebe60837c24f33363511111603fcee2f9387b84bd2fe69aaaafb5938
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
This module adds Helpdesk functionality in Odoo.
@@ -593,7 +594,9 @@
This module is maintained by the OCA.
-
+
+
+
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
diff --git a/helpdesk_mgmt/tests/common.py b/helpdesk_mgmt/tests/common.py
index 144e6937f6..a41e5f35f4 100644
--- a/helpdesk_mgmt/tests/common.py
+++ b/helpdesk_mgmt/tests/common.py
@@ -14,6 +14,7 @@ def setUpClass(cls):
"mail_notrack": True,
"no_reset_password": True,
}
+ cls.company = cls.env.company
cls.user_own = new_test_user(
cls.env,
login="helpdesk_mgmt-user_own",
diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket.py b/helpdesk_mgmt/tests/test_helpdesk_ticket.py
index abc4ced815..69aaf9c340 100644
--- a/helpdesk_mgmt/tests/test_helpdesk_ticket.py
+++ b/helpdesk_mgmt/tests/test_helpdesk_ticket.py
@@ -9,6 +9,56 @@ def setUpClass(cls):
super().setUpClass()
cls.ticket = cls.ticket_a_unassigned
+ def test_helpdesk_ticket_team_company(self):
+ ticket_a = self.env["helpdesk.ticket"].create(
+ {
+ "name": "Test ticket A",
+ "team_id": self.team_a.id,
+ "description": "description",
+ }
+ )
+ self.assertEqual(ticket_a.company_id, self.company)
+ self.team_b.company_id = False
+ ticket_b = self.env["helpdesk.ticket"].create(
+ {
+ "name": "Test ticket b",
+ "team_id": self.team_b.id,
+ "description": "description",
+ }
+ )
+ self.assertEqual(ticket_b.company_id, self.company)
+
+ def test_helpdesk_ticket_team_company_extra(self):
+ company = self.env["res.company"].create({"name": "Test company"})
+ team = self.env["helpdesk.ticket.team"].create(
+ {"name": "Test team", "company_id": False}
+ )
+ ticket = (
+ self.env["helpdesk.ticket"]
+ .with_company(company)
+ .create(
+ {
+ "name": "Test ticket",
+ "team_id": team.id,
+ "description": "description",
+ }
+ )
+ )
+ self.assertEqual(ticket.company_id, company)
+ team.company_id = self.company
+ ticket = (
+ self.env["helpdesk.ticket"]
+ .with_company(company)
+ .create(
+ {
+ "name": "Test ticket",
+ "team_id": team.id,
+ "description": "description",
+ }
+ )
+ )
+ self.assertEqual(ticket.company_id, self.company)
+
def test_helpdesk_ticket_datetimes(self):
old_stage_update = self.ticket.last_stage_update
self.assertTrue(
diff --git a/helpdesk_mgmt_portal_follower/README.rst b/helpdesk_mgmt_portal_follower/README.rst
new file mode 100644
index 0000000000..f3b7d01721
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/README.rst
@@ -0,0 +1,118 @@
+===============
+Portal Follower
+===============
+
+..
+ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+ !! This file is generated by oca-gen-addon-readme !!
+ !! changes will be overwritten. !!
+ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+ !! source digest: sha256:9973e1cdb4ecef94090632e007c75c53ed15fd2c505ed39b4b9ea3a4ae5a7e66
+ !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+ :target: https://odoo-community.org/page/development-status
+ :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+ :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+ :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+ :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_portal_follower
+ :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+ :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt_portal_follower
+ :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+ :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0
+ :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module adds the posibilty to add followers to a helpdesk ticket
+from the helpdesk form at the website portal.
+
+**Table of contents**
+
+.. contents::
+ :local:
+
+Usage
+=====
+
+To make it work you just need to add the emails of the wanted followers
+to the ``Emails in Copy`` input splitted by comas.
+
+Known issues / Roadmap
+======================
+
+Known Caveats
+-------------
+
+1. **Spam Risks**:
+
+ - Allowing users to input any email address could lead to spam if
+ unintended recipients are included.
+
+2. **Privacy Concerns**:
+
+ - Users may inadvertently share sensitive information by adding
+ followers without the consent of the email address owners.
+ - This feature could expose email addresses to individuals who
+ should not have access to that information.
+
+3. **User Misunderstanding**:
+
+ - End-users may not fully understand the implications of adding
+ multiple email addresses, potentially leading to confusion or
+ misuse.
+
+If you plan to use this module, it is essential to inform users about
+the importance of carefully selecting followers to add. This process
+will help maintain privacy and limit unnecessary notifications.
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues
`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback `_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Advanced Programming Solutions S.L. - APSL - Nagarro
+* Bernat Obrador
+* Patryk Pyczko
+* Miquel Pascual
+
+Contributors
+------------
+
+- `APSL-Nagarro `__:
+
+ - Patryk Pyczko ppyczko@apsl.net
+ - Bernat Obrador bobrador@apsl.net
+ - Miquel Pascual mpascual@apsl.net
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+ :alt: Odoo Community Association
+ :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/helpdesk `_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
diff --git a/helpdesk_mgmt_portal_follower/__init__.py b/helpdesk_mgmt_portal_follower/__init__.py
new file mode 100644
index 0000000000..e046e49fbe
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/__init__.py
@@ -0,0 +1 @@
+from . import controllers
diff --git a/helpdesk_mgmt_portal_follower/__manifest__.py b/helpdesk_mgmt_portal_follower/__manifest__.py
new file mode 100644
index 0000000000..6a2fa9b6ba
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/__manifest__.py
@@ -0,0 +1,16 @@
+{
+ "name": "Portal Follower",
+ "summary": "Add ticket followers from website portal",
+ "author": (
+ "Advanced Programming Solutions S.L. - APSL - Nagarro, "
+ "Bernat Obrador, Patryk Pyczko, Miquel Pascual, Odoo Community Association (OCA)"
+ ),
+ "license": "AGPL-3",
+ "mantainers": ["BernatObrador", "ppyczko", "mpascuall"],
+ "website": "https://github.com/OCA/helpdesk",
+ "category": "Helpdesk",
+ "version": "16.0.1.0.0",
+ "depends": ["helpdesk_mgmt"],
+ "data": ["views/helpdesk_templates.xml"],
+ "installable": True,
+}
diff --git a/helpdesk_mgmt_portal_follower/controllers/__init__.py b/helpdesk_mgmt_portal_follower/controllers/__init__.py
new file mode 100644
index 0000000000..12a7e529b6
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/controllers/__init__.py
@@ -0,0 +1 @@
+from . import main
diff --git a/helpdesk_mgmt_portal_follower/controllers/main.py b/helpdesk_mgmt_portal_follower/controllers/main.py
new file mode 100644
index 0000000000..bbee7484aa
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/controllers/main.py
@@ -0,0 +1,34 @@
+import odoo.http as http
+from odoo.http import request
+
+from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController
+
+
+class HelpdeskTicketController(HelpdeskTicketController):
+ @http.route("/submitted/ticket", type="http", auth="user", website=True, csrf=True)
+ def submit_ticket(self, **kw):
+ res = super(HelpdeskTicketController, self).submit_ticket(**kw)
+ ticket_id = res.location.split("/")[-1]
+ new_ticket = request.env["helpdesk.ticket"].browse(int(ticket_id))
+ if kw.get("followers"):
+ emails = [
+ email.strip()
+ for email in kw.get("followers").split(",")
+ if email.strip()
+ ]
+ partner_ids = []
+
+ for email in emails:
+ partner = request.env["res.partner"].search([("email", "=", email)])
+ if not partner:
+ reg = {
+ "name": email,
+ "email": email,
+ "type": "contact",
+ }
+ partner = request.env["res.partner"].sudo().create(reg)
+
+ partner_ids.append(partner.id)
+
+ new_ticket.sudo().message_subscribe(partner_ids=partner_ids)
+ return res
diff --git a/helpdesk_mgmt_portal_follower/i18n/es.po b/helpdesk_mgmt_portal_follower/i18n/es.po
new file mode 100644
index 0000000000..ac0d83462f
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/i18n/es.po
@@ -0,0 +1,27 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * helpdesk_mgmt_portal_follower
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"POT-Creation-Date: 2024-10-31 11:46+0000\n"
+"PO-Revision-Date: 2024-10-31 11:46+0000\n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"Language: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_mgmt_portal_follower
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers
+msgid "Emails in Copy"
+msgstr "Correos en Copia"
+
+#. module: helpdesk_mgmt_portal_follower
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers
+msgid "example@example.com, ..."
+msgstr ""
diff --git a/helpdesk_mgmt_portal_follower/i18n/helpdesk_mgmt_portal_follower.pot b/helpdesk_mgmt_portal_follower/i18n/helpdesk_mgmt_portal_follower.pot
new file mode 100644
index 0000000000..f9311ce5c4
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/i18n/helpdesk_mgmt_portal_follower.pot
@@ -0,0 +1,24 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * helpdesk_mgmt_portal_follower
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: \n"
+
+#. module: helpdesk_mgmt_portal_follower
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers
+msgid "Emails in Copy"
+msgstr ""
+
+#. module: helpdesk_mgmt_portal_follower
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers
+msgid "example@example.com, ..."
+msgstr ""
diff --git a/helpdesk_mgmt_portal_follower/i18n/it.po b/helpdesk_mgmt_portal_follower/i18n/it.po
new file mode 100644
index 0000000000..d13fa61f54
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/i18n/it.po
@@ -0,0 +1,27 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * helpdesk_mgmt_portal_follower
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-11-03 17:06+0000\n"
+"Last-Translator: mymage \n"
+"Language-Team: none\n"
+"Language: it\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 5.6.2\n"
+
+#. module: helpdesk_mgmt_portal_follower
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers
+msgid "Emails in Copy"
+msgstr "E-mail in copia"
+
+#. module: helpdesk_mgmt_portal_follower
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers
+msgid "example@example.com, ..."
+msgstr "example@example.com, ..."
diff --git a/helpdesk_mgmt_portal_follower/readme/CONTRIBUTORS.md b/helpdesk_mgmt_portal_follower/readme/CONTRIBUTORS.md
new file mode 100644
index 0000000000..d4683f9119
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/readme/CONTRIBUTORS.md
@@ -0,0 +1,4 @@
+- [APSL-Nagarro]():
+ - Patryk Pyczko
+ - Bernat Obrador
+ - Miquel Pascual
diff --git a/helpdesk_mgmt_portal_follower/readme/DESCRIPTION.md b/helpdesk_mgmt_portal_follower/readme/DESCRIPTION.md
new file mode 100644
index 0000000000..8f5a798e23
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/readme/DESCRIPTION.md
@@ -0,0 +1 @@
+This module adds the posibilty to add followers to a helpdesk ticket from the helpdesk form at the website portal.
\ No newline at end of file
diff --git a/helpdesk_mgmt_portal_follower/readme/ROADMAP.md b/helpdesk_mgmt_portal_follower/readme/ROADMAP.md
new file mode 100644
index 0000000000..954c52fd90
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/readme/ROADMAP.md
@@ -0,0 +1,13 @@
+## Known Caveats
+
+1. **Spam Risks**:
+ - Allowing users to input any email address could lead to spam if unintended recipients are included.
+
+2. **Privacy Concerns**:
+ - Users may inadvertently share sensitive information by adding followers without the consent of the email address owners.
+ - This feature could expose email addresses to individuals who should not have access to that information.
+
+3. **User Misunderstanding**:
+ - End-users may not fully understand the implications of adding multiple email addresses, potentially leading to confusion or misuse.
+
+If you plan to use this module, it is essential to inform users about the importance of carefully selecting followers to add. This process will help maintain privacy and limit unnecessary notifications.
diff --git a/helpdesk_mgmt_portal_follower/readme/USAGE.md b/helpdesk_mgmt_portal_follower/readme/USAGE.md
new file mode 100644
index 0000000000..9f1b0a8c59
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/readme/USAGE.md
@@ -0,0 +1 @@
+To make it work you just need to add the emails of the wanted followers to the `Emails in Copy` input splitted by comas.
\ No newline at end of file
diff --git a/helpdesk_mgmt_portal_follower/static/description/icon.png b/helpdesk_mgmt_portal_follower/static/description/icon.png
new file mode 100644
index 0000000000..7afac09f92
Binary files /dev/null and b/helpdesk_mgmt_portal_follower/static/description/icon.png differ
diff --git a/helpdesk_mgmt_portal_follower/static/description/index.html b/helpdesk_mgmt_portal_follower/static/description/index.html
new file mode 100644
index 0000000000..25c6d4c807
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/static/description/index.html
@@ -0,0 +1,471 @@
+
+
+
+
+
+Portal Follower
+
+
+
+
+
Portal Follower
+
+
+
+
This module adds the posibilty to add followers to a helpdesk ticket
+from the helpdesk form at the website portal.
+
Table of contents
+
+
+
+
To make it work you just need to add the emails of the wanted followers
+to the Emails in Copy input splitted by comas.
+
+
+
+
+
+
+- Spam Risks:
+- Allowing users to input any email address could lead to spam if
+unintended recipients are included.
+
+
+- Privacy Concerns:
+- Users may inadvertently share sensitive information by adding
+followers without the consent of the email address owners.
+- This feature could expose email addresses to individuals who
+should not have access to that information.
+
+
+- User Misunderstanding:
+- End-users may not fully understand the implications of adding
+multiple email addresses, potentially leading to confusion or
+misuse.
+
+
+
+
If you plan to use this module, it is essential to inform users about
+the importance of carefully selecting followers to add. This process
+will help maintain privacy and limit unnecessary notifications.
+
+
+
+
+
Bugs are tracked on GitHub Issues.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+feedback.
+
Do not contact contributors directly about support or help with technical issues.
+
+
+
+
+
+
+- Advanced Programming Solutions S.L. - APSL - Nagarro
+- Bernat Obrador
+- Patryk Pyczko
+- Miquel Pascual
+
+
+
+
+
+
This module is maintained by the OCA.
+
+
+
+
OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
This module is part of the OCA/helpdesk project on GitHub.
+
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
+
+
+
+
+
diff --git a/helpdesk_mgmt_portal_follower/tests/__init__.py b/helpdesk_mgmt_portal_follower/tests/__init__.py
new file mode 100644
index 0000000000..409efffc5e
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/tests/__init__.py
@@ -0,0 +1 @@
+from . import test_ticket_followers
diff --git a/helpdesk_mgmt_portal_follower/tests/test_ticket_followers.py b/helpdesk_mgmt_portal_follower/tests/test_ticket_followers.py
new file mode 100644
index 0000000000..9f0ee31b87
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/tests/test_ticket_followers.py
@@ -0,0 +1,74 @@
+from odoo import http
+
+from odoo.addons.base.tests.common import HttpCaseWithUserPortal
+
+
+class TestSubmitPortalTicketBase(HttpCaseWithUserPortal):
+ @classmethod
+ def setUpClass(cls):
+ super().setUpClass()
+
+ cls.new_ticket_title = "Test title"
+ cls.new_ticket_description = ("This is a test",)
+ cls.category = cls.env["helpdesk.ticket.category"].create({"name": "test"})
+ cls.company = cls.env.ref("base.main_company")
+
+ cls.follower_emails = "test1@testing.com, test2@testing.com"
+ cls.partner_model = cls.env["res.partner"]
+ cls.helpdesk_ticket_model = cls.env["helpdesk.ticket"]
+
+ cls.partner_portal.parent_id = cls.company.partner_id
+
+ def _submit_ticket_with_followers(self, response_code, **values):
+ data = {
+ "category": self.category.id,
+ "csrf_token": http.Request.csrf_token(self),
+ "subject": self.new_ticket_title,
+ "description": self.new_ticket_description,
+ "followers": self.follower_emails,
+ }
+ data.update(**values)
+ resp = self.url_open("/submitted/ticket", data=data)
+ self.assertEqual(resp.status_code, response_code)
+ return resp
+
+ def _submit_ticket_without_followers(self, response_code, **values):
+ data = {
+ "category": self.category.id,
+ "csrf_token": http.Request.csrf_token(self),
+ "subject": self.new_ticket_title,
+ "description": self.new_ticket_description,
+ "followers": "",
+ }
+ data.update(**values)
+ resp = self.url_open("/submitted/ticket", data=data)
+ self.assertEqual(resp.status_code, response_code)
+ return resp
+
+
+class TestSubmitPortalTicket(TestSubmitPortalTicketBase):
+ def test_submit_ticket_with_followers(self):
+ self.authenticate("portal", "portal")
+ self._submit_ticket_with_followers(response_code=200)
+
+ ticket = self.helpdesk_ticket_model.search(
+ [("name", "=", self.new_ticket_title)]
+ )
+
+ for email in self.follower_emails.split(","):
+ partner = self.partner_model.search([("email", "=", email.strip())])
+ self.assertEqual(len(partner), 1)
+ self.assertIn(partner.id, ticket.message_partner_ids.ids)
+
+ def test_submit_ticket_without_followers(self):
+ self.authenticate("portal", "portal")
+ self._submit_ticket_without_followers(response_code=200)
+
+ ticket = self.helpdesk_ticket_model.search(
+ [("name", "=", self.new_ticket_title)]
+ )
+
+ for email in self.follower_emails.split(","):
+ partner = self.partner_model.search([("email", "=", email.strip())])
+ self.assertEqual(len(partner), 0)
+ self.assertNotIn(partner.id, ticket.message_partner_ids.ids)
diff --git a/helpdesk_mgmt_portal_follower/views/helpdesk_templates.xml b/helpdesk_mgmt_portal_follower/views/helpdesk_templates.xml
new file mode 100644
index 0000000000..c8e7e6a8d5
--- /dev/null
+++ b/helpdesk_mgmt_portal_follower/views/helpdesk_templates.xml
@@ -0,0 +1,27 @@
+
+
+
+
+
+
+
diff --git a/helpdesk_mgmt_project/README.rst b/helpdesk_mgmt_project/README.rst
index b6dec89057..7dadadaa66 100644
--- a/helpdesk_mgmt_project/README.rst
+++ b/helpdesk_mgmt_project/README.rst
@@ -7,7 +7,7 @@ Helpdesk Project
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- !! source digest: sha256:0827993d27c9d6d55ec98ded0b2a59287a65a6471ccdc9231118aac5ee5204f5
+ !! source digest: sha256:b75359f1fdad1a7f94c05edd34d09a48c3a4d0c692ba91d97e48b62f47f3ae03
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
diff --git a/helpdesk_mgmt_project/__manifest__.py b/helpdesk_mgmt_project/__manifest__.py
index 2f8f4940aa..aa6bf2c8f4 100644
--- a/helpdesk_mgmt_project/__manifest__.py
+++ b/helpdesk_mgmt_project/__manifest__.py
@@ -3,7 +3,7 @@
{
"name": "Helpdesk Project",
"summary": "Add the option to select project in the tickets.",
- "version": "16.0.2.1.0",
+ "version": "16.0.2.3.0",
"license": "AGPL-3",
"category": "After-Sales",
"author": "PuntSistemes S.L.U., " "Odoo Community Association (OCA)",
diff --git a/helpdesk_mgmt_project/i18n/sv.po b/helpdesk_mgmt_project/i18n/sv.po
new file mode 100644
index 0000000000..6fb3bd489b
--- /dev/null
+++ b/helpdesk_mgmt_project/i18n/sv.po
@@ -0,0 +1,83 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# * helpdesk_mgmt_project
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 16.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2024-09-26 14:06+0000\n"
+"Last-Translator: jakobkrabbe \n"
+"Language-Team: none\n"
+"Language: sv\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 5.6.2\n"
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model.fields,help:helpdesk_mgmt_project.field_project_project__label_tickets
+#: model:ir.model.fields,help:helpdesk_mgmt_project.field_project_task__label_tickets
+msgid "Gives label to tickets on project's kanban view."
+msgstr "Ger etikett till ärendet i projektets kanbanvy."
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model,name:helpdesk_mgmt_project.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Helpdesk ärenden"
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model,name:helpdesk_mgmt_project.model_helpdesk_ticket_team
+msgid "Helpdesk Ticket Team"
+msgstr "Helpdesk ärenden team"
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__todo_ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__todo_ticket_count
+msgid "Number of tickets"
+msgstr "Antal ärenden"
+
+#. module: helpdesk_mgmt_project
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.view_project_search
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.view_task_search
+msgid "Open Tickets"
+msgstr "Öppna ärenden"
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model,name:helpdesk_mgmt_project.model_project_project
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_helpdesk_ticket__project_id
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_helpdesk_ticket_team__default_project_id
+msgid "Project"
+msgstr "Projekt"
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model,name:helpdesk_mgmt_project.model_project_task
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_helpdesk_ticket__task_id
+msgid "Task"
+msgstr "Uppgift"
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__ticket_count
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__ticket_count
+msgid "Ticket Count"
+msgstr "Antal ärenden"
+
+#. module: helpdesk_mgmt_project
+#. odoo-python
+#: code:addons/helpdesk_mgmt_project/models/project.py:0
+#: code:addons/helpdesk_mgmt_project/models/project_task.py:0
+#: model:ir.actions.act_window,name:helpdesk_mgmt_project.ticket_action_from_project
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__ticket_ids
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__ticket_ids
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.edit_project
+#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.view_task_form2
+#, python-format
+msgid "Tickets"
+msgstr "Ärenden"
+
+#. module: helpdesk_mgmt_project
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__label_tickets
+#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__label_tickets
+msgid "Use Tickets as"
+msgstr "Använd ärenden som"
diff --git a/helpdesk_mgmt_project/migrations/16.0.2.2.0/post-migration.py b/helpdesk_mgmt_project/migrations/16.0.2.2.0/post-migration.py
new file mode 100644
index 0000000000..55dc1c2012
--- /dev/null
+++ b/helpdesk_mgmt_project/migrations/16.0.2.2.0/post-migration.py
@@ -0,0 +1,20 @@
+# Copyright 2024 Tecnativa - Víctor Martínez
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from openupgradelib import openupgrade
+
+
+@openupgrade.migrate()
+def migrate(env, version):
+ """Set the default_project_id value in the project company."""
+ env.cr.execute(
+ """
+ SELECT htt.id, htt.old_default_project_id, pp.company_id
+ FROM helpdesk_ticket_team htt
+ JOIN project_project pp ON htt.old_default_project_id = pp.id
+ WHERE htt.old_default_project_id IS NOT NULL
+ """
+ )
+ for team_id, old_default_project_id, company_id in env.cr.fetchall():
+ team = env["helpdesk.ticket.team"].with_company(company_id).browse(team_id)
+ team.write({"default_project_id": old_default_project_id})
diff --git a/helpdesk_mgmt_project/migrations/16.0.2.2.0/pre-migration.py b/helpdesk_mgmt_project/migrations/16.0.2.2.0/pre-migration.py
new file mode 100644
index 0000000000..37524ef7d7
--- /dev/null
+++ b/helpdesk_mgmt_project/migrations/16.0.2.2.0/pre-migration.py
@@ -0,0 +1,14 @@
+# Copyright 2024 Tecnativa - Víctor Martínez
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from openupgradelib import openupgrade
+
+column_renames = {
+ "helpdesk_ticket_team": [("default_project_id", "old_default_project_id")],
+}
+
+
+@openupgrade.migrate()
+def migrate(env, version):
+ """Rename the column to keep the old value."""
+ openupgrade.rename_columns(env.cr, column_renames)
diff --git a/helpdesk_mgmt_project/models/helpdesk_ticket_team.py b/helpdesk_mgmt_project/models/helpdesk_ticket_team.py
index 3aca93ad3d..81ac909a7e 100644
--- a/helpdesk_mgmt_project/models/helpdesk_ticket_team.py
+++ b/helpdesk_mgmt_project/models/helpdesk_ticket_team.py
@@ -5,5 +5,8 @@ class HelpdeskTeam(models.Model):
_inherit = "helpdesk.ticket.team"
default_project_id = fields.Many2one(
- "project.project", string="Project", readonly=False
+ comodel_name="project.project",
+ string="Project",
+ readonly=False,
+ company_dependent=True,
)
diff --git a/helpdesk_mgmt_project/static/description/index.html b/helpdesk_mgmt_project/static/description/index.html
index 8e8482fa1f..728edb0675 100644
--- a/helpdesk_mgmt_project/static/description/index.html
+++ b/helpdesk_mgmt_project/static/description/index.html
@@ -8,10 +8,11 @@
/*
:Author: David Goodger (goodger@python.org)
-:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $
+:Id: $Id: html4css1.css 9511 2024-01-13 09:50:07Z milde $
:Copyright: This stylesheet has been placed in the public domain.
Default cascading style sheet for the HTML output of Docutils.
+Despite the name, some widely supported CSS2 features are used.
See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to
customize this style sheet.
@@ -274,7 +275,7 @@
margin-left: 2em ;
margin-right: 2em }
-pre.code .ln { color: grey; } /* line numbers */
+pre.code .ln { color: gray; } /* line numbers */
pre.code, code { background-color: #eeeeee }
pre.code .comment, code .comment { color: #5C6576 }
pre.code .keyword, code .keyword { color: #3B0D06; font-weight: bold }
@@ -300,7 +301,7 @@
span.pre {
white-space: pre }
-span.problematic {
+span.problematic, pre.problematic {
color: red }
span.section-subtitle {
@@ -366,7 +367,7 @@ Helpdesk Project
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten. !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-!! source digest: sha256:0827993d27c9d6d55ec98ded0b2a59287a65a6471ccdc9231118aac5ee5204f5
+!! source digest: sha256:b75359f1fdad1a7f94c05edd34d09a48c3a4d0c692ba91d97e48b62f47f3ae03
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
This module adds Project in Helpdesk.
@@ -431,7 +432,9 @@