diff --git a/README.md b/README.md index 1d4888ea2e..da4c59cd08 100644 --- a/README.md +++ b/README.md @@ -21,10 +21,11 @@ Available addons ---------------- addon | version | maintainers | summary --- | --- | --- | --- -[helpdesk_mgmt](helpdesk_mgmt/) | 16.0.2.5.0 | | Helpdesk -[helpdesk_mgmt_project](helpdesk_mgmt_project/) | 16.0.2.1.0 | | Add the option to select project in the tickets. +[helpdesk_mgmt](helpdesk_mgmt/) | 16.0.2.6.2 | | Helpdesk +[helpdesk_mgmt_portal_follower](helpdesk_mgmt_portal_follower/) | 16.0.1.0.0 | | Add ticket followers from website portal +[helpdesk_mgmt_project](helpdesk_mgmt_project/) | 16.0.2.3.0 | | Add the option to select project in the tickets. [helpdesk_mgmt_rating](helpdesk_mgmt_rating/) | 16.0.1.0.0 | | This module allows customer to rate the assistance received on a ticket. -[helpdesk_mgmt_timesheet](helpdesk_mgmt_timesheet/) | 16.0.1.4.1 | | Add HR Timesheet to the tickets for Helpdesk Management. +[helpdesk_mgmt_timesheet](helpdesk_mgmt_timesheet/) | 16.0.1.7.1 | | Add HR Timesheet to the tickets for Helpdesk Management. [helpdesk_motive](helpdesk_motive/) | 16.0.1.0.0 | [![nelsonramirezs](https://github.com/nelsonramirezs.png?size=30px)](https://github.com/nelsonramirezs) [![max3903](https://github.com/max3903.png?size=30px)](https://github.com/max3903) | Keep the motive [helpdesk_product](helpdesk_product/) | 16.0.1.0.1 | | Add the option to select product in the tickets. [helpdesk_type](helpdesk_type/) | 16.0.1.1.0 | [![nelsonramirezs](https://github.com/nelsonramirezs.png?size=30px)](https://github.com/nelsonramirezs) [![max3903](https://github.com/max3903.png?size=30px)](https://github.com/max3903) | Add a type to your tickets diff --git a/helpdesk_mgmt/README.rst b/helpdesk_mgmt/README.rst index 56e8c3fed1..dfd330fb07 100644 --- a/helpdesk_mgmt/README.rst +++ b/helpdesk_mgmt/README.rst @@ -7,7 +7,7 @@ Helpdesk Management !! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - !! source digest: sha256:c13061be19b4f5c2f23a542936a8c9d16611d89caafd112ee95aa017660fe353 + !! source digest: sha256:a5c1fe41ebe60837c24f33363511111603fcee2f9387b84bd2fe69aaaafb5938 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png diff --git a/helpdesk_mgmt/__manifest__.py b/helpdesk_mgmt/__manifest__.py index b63217c01f..156a332f9d 100644 --- a/helpdesk_mgmt/__manifest__.py +++ b/helpdesk_mgmt/__manifest__.py @@ -4,7 +4,7 @@ "name": "Helpdesk Management", "summary": """ Helpdesk""", - "version": "16.0.2.5.0", + "version": "16.0.2.6.2", "license": "AGPL-3", "category": "After-Sales", "author": "AdaptiveCity, " diff --git a/helpdesk_mgmt/i18n/ca.po b/helpdesk_mgmt/i18n/ca.po index d468d3205a..1ed62b79e6 100644 --- a/helpdesk_mgmt/i18n/ca.po +++ b/helpdesk_mgmt/i18n/ca.po @@ -6,22 +6,22 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2023-10-09 08:13+0000\n" -"Last-Translator: mtbochaca \n" +"PO-Revision-Date: 2024-10-04 19:06+0000\n" +"Last-Translator: Eugeni Chafer \n" "Language-Team: none\n" "Language: ca\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 4.17\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_mgmt #. odoo-javascript #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 #, python-format msgid "%s file exceed the maximum file size of %s." -msgstr "" +msgstr "L'arxiu %s supera la mida màxima de %s." #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list @@ -603,12 +603,12 @@ msgstr "Índex de color" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Commercial Entity" -msgstr "" +msgstr "Entitat comercial" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id msgid "Commercial Partner" -msgstr "" +msgstr "Partner comercial" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_res_company @@ -779,6 +779,7 @@ msgid "Edit" msgstr "Editar" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -804,7 +805,7 @@ msgstr "Correu CC" #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 #, python-format msgid "File upload" -msgstr "" +msgstr "Pujar arxiu" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold @@ -855,7 +856,7 @@ msgstr "Agrupar per" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_ir_http msgid "HTTP Routing" -msgstr "" +msgstr "Encaminament HTTP" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message @@ -910,7 +911,7 @@ msgstr "Nom de l'equip del centre d'assistència..." #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids msgid "Helpdesk Teams" -msgstr "" +msgstr "Equips d'assistència" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard @@ -957,13 +958,13 @@ msgstr "Ajuda a configurar la seguretat del centre d'assistència." #. module: helpdesk_mgmt #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 msgid "High" -msgstr "" +msgstr "Alta" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "High Priority" -msgstr "" +msgstr "Alta prioritat" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id @@ -973,7 +974,7 @@ msgstr "" #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id msgid "ID" -msgstr "" +msgstr "ID" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id @@ -981,11 +982,13 @@ msgid "" "ID of the parent record holding the alias (example: project holding the task " "creation alias)" msgstr "" +"ID del registre principal que conté l'àlies (exemple: projecte que conté " +"l'àlies de creació de tasques)" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon msgid "Icon" -msgstr "" +msgstr "Icona" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon @@ -1273,6 +1276,11 @@ msgid "" "creation of new records completely." msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1311,6 +1319,11 @@ msgstr "" msgid "Partner Name" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1751,6 +1764,11 @@ msgstr "" msgid "Very High" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/ca_ES.po b/helpdesk_mgmt/i18n/ca_ES.po index 2838212ec0..4fd41b6297 100644 --- a/helpdesk_mgmt/i18n/ca_ES.po +++ b/helpdesk_mgmt/i18n/ca_ES.po @@ -637,6 +637,7 @@ msgid "Edit" msgstr "" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1129,6 +1130,11 @@ msgid "" "creation of new records completely." msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1167,6 +1173,11 @@ msgstr "" msgid "Partner Name" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1607,6 +1618,11 @@ msgstr "" msgid "Very High" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/de.po b/helpdesk_mgmt/i18n/de.po index 2b5774a498..b3b96dd94d 100644 --- a/helpdesk_mgmt/i18n/de.po +++ b/helpdesk_mgmt/i18n/de.po @@ -645,6 +645,7 @@ msgid "Edit" msgstr "Bearbeiten" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1152,6 +1153,11 @@ msgstr "" "Nachrichten angehängt werden, auch wenn sie nicht darauf geantwortet haben. " "Wenn gesetzt, wird die Erstellung neuer Datensätze vollständig deaktiviert." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1193,6 +1199,11 @@ msgstr "" msgid "Partner Name" msgstr "Partnername" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1662,6 +1673,11 @@ msgstr "Benutzer" msgid "Very High" msgstr "Sehr hoch" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/es.po b/helpdesk_mgmt/i18n/es.po index 824d703ddb..87ba56527c 100644 --- a/helpdesk_mgmt/i18n/es.po +++ b/helpdesk_mgmt/i18n/es.po @@ -7,15 +7,16 @@ msgstr "" "Project-Id-Version: Odoo Server 11.0\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2022-12-22 09:13+0000\n" -"PO-Revision-Date: 2024-02-01 19:34+0000\n" -"Last-Translator: Ivorra78 \n" +"PO-Revision-Date: 2024-07-22 13:28+0000\n" +"Last-Translator: carolinafernandez-tecnativa \n" "Language-Team: \n" "Language: es\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Poedit 3.0.1\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_mgmt #. odoo-javascript @@ -493,7 +494,7 @@ msgstr "Asignar a" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Assign to me" -msgstr "Asignar a" +msgstr "Asignar a mí" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date @@ -780,6 +781,7 @@ msgid "Edit" msgstr "Editar" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1287,6 +1289,11 @@ msgstr "" "entrantes, incluso si no se respondieron. Si se establece, esto " "deshabilitará la creación de nuevos registros por completo." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1328,6 +1335,11 @@ msgstr "Empresa" msgid "Partner Name" msgstr "Nombre de la empresa" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1799,6 +1811,11 @@ msgstr "Usuarios" msgid "Very High" msgstr "Muy alta" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/es_AR.po b/helpdesk_mgmt/i18n/es_AR.po index e455fd2206..9cf4cd4f26 100644 --- a/helpdesk_mgmt/i18n/es_AR.po +++ b/helpdesk_mgmt/i18n/es_AR.po @@ -647,6 +647,7 @@ msgid "Edit" msgstr "Editar" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1150,6 +1151,11 @@ msgstr "" "entrantes, incluso si no se respondieron. Si se establece, esto " "deshabilitará la creación de nuevos registros por completo." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1191,6 +1197,11 @@ msgstr "Socio" msgid "Partner Name" msgstr "Nombre del Socio" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1659,6 +1670,11 @@ msgstr "Usuarios" msgid "Very High" msgstr "Muy alta" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/fr.po b/helpdesk_mgmt/i18n/fr.po index 6805969b3e..86623e689d 100644 --- a/helpdesk_mgmt/i18n/fr.po +++ b/helpdesk_mgmt/i18n/fr.po @@ -781,6 +781,7 @@ msgid "Edit" msgstr "Editer" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1284,6 +1285,11 @@ msgstr "" "rattaché, même si il ne s'agissait pas d'une réponse à ce fil. Si renseigné, " "la création de nouveaux enregistrements sera complètement désactivée." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1325,6 +1331,11 @@ msgstr "Partenaire" msgid "Partner Name" msgstr "Nom du partenaire" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1793,6 +1804,11 @@ msgstr "Utilisateurs" msgid "Very High" msgstr "Très haute" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot index ee1a1061ad..ab0340a52c 100644 --- a/helpdesk_mgmt/i18n/helpdesk_mgmt.pot +++ b/helpdesk_mgmt/i18n/helpdesk_mgmt.pot @@ -602,6 +602,7 @@ msgid "Edit" msgstr "" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1094,6 +1095,11 @@ msgid "" "creation of new records completely." msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1132,6 +1138,11 @@ msgstr "" msgid "Partner Name" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1573,6 +1584,11 @@ msgstr "" msgid "Very High" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/hu.po b/helpdesk_mgmt/i18n/hu.po index 1eabc124d6..c8e4d888c9 100644 --- a/helpdesk_mgmt/i18n/hu.po +++ b/helpdesk_mgmt/i18n/hu.po @@ -641,6 +641,7 @@ msgid "Edit" msgstr "Szerkesztés" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1138,6 +1139,11 @@ msgstr "" "csatolva lesznek, akkor is, ha nem az adott szálra érkeztek válaszként. " "Ennek beállítása esetén egyáltalán nem jönnek létre új rekordok." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1179,6 +1185,11 @@ msgstr "Partner" msgid "Partner Name" msgstr "Partner neve" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1645,6 +1656,11 @@ msgstr "Felhasználók" msgid "Very High" msgstr "Nagyon magas" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/it.po b/helpdesk_mgmt/i18n/it.po index 8f67163349..1a48753b7b 100644 --- a/helpdesk_mgmt/i18n/it.po +++ b/helpdesk_mgmt/i18n/it.po @@ -6,7 +6,7 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 14.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2024-06-14 17:44+0000\n" +"PO-Revision-Date: 2024-10-16 13:06+0000\n" "Last-Translator: mymage \n" "Language-Team: none\n" "Language: it\n" @@ -14,7 +14,7 @@ msgstr "" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 4.17\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_mgmt #. odoo-javascript @@ -100,7 +100,7 @@ msgstr "Ultimo aggiornamento della fase:" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page msgid "Message and communication history" -msgstr "Cronologia messaggio e cominicazioni" +msgstr "Cronologia messaggio e comunicazioni" #. module: helpdesk_mgmt #: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template @@ -779,6 +779,7 @@ msgid "Edit" msgstr "Modifica" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -809,7 +810,7 @@ msgstr "Carica file" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold msgid "Folded in Kanban" -msgstr "Minimizzato in Kanban" +msgstr "Minimizzato nel Kanban" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form @@ -1282,6 +1283,11 @@ msgstr "" "messaggi in arrivo, anche se non hanno risposto. Se impostato, disabiliterà " "completamente la creazione di nuovi record." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Altro" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1323,6 +1329,11 @@ msgstr "Partner" msgid "Partner Name" msgstr "Nome partner" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefono" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1346,7 +1357,7 @@ msgstr "" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url msgid "Portal Access URL" -msgstr "URL di accesso al portale" +msgstr "URL accesso portale" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority @@ -1788,6 +1799,11 @@ msgstr "Utenti" msgid "Very High" msgstr "Molto alta" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Web" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/nl.po b/helpdesk_mgmt/i18n/nl.po index 80e67ec6d1..827a71ba4e 100644 --- a/helpdesk_mgmt/i18n/nl.po +++ b/helpdesk_mgmt/i18n/nl.po @@ -6,7 +6,7 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 16.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2024-04-10 14:39+0000\n" +"PO-Revision-Date: 2024-07-16 10:58+0000\n" "Last-Translator: Ronald Portier \n" "Language-Team: none\n" "Language: nl\n" @@ -14,7 +14,7 @@ msgstr "" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 4.17\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_mgmt #. odoo-javascript @@ -533,7 +533,7 @@ msgstr "Door" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled msgid "Cancelled" -msgstr "Geannulleerd" +msgstr "Geannuleerd" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action @@ -778,6 +778,7 @@ msgid "Edit" msgstr "Bewerk" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1281,6 +1282,11 @@ msgstr "" "worden gelinkt, zelfs als ze er niet op hebben geantwoord. Indien ingesteld " "zal dit de aanmaak van nieuwe records volledig uitschakelen." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1322,6 +1328,11 @@ msgstr "Relatie" msgid "Partner Name" msgstr "Relatienaam" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1788,6 +1799,11 @@ msgstr "Gebruikers" msgid "Very High" msgstr "Zeer hoog" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/nl_NL.po b/helpdesk_mgmt/i18n/nl_NL.po index e8d32c77c6..2d6802e28e 100644 --- a/helpdesk_mgmt/i18n/nl_NL.po +++ b/helpdesk_mgmt/i18n/nl_NL.po @@ -778,6 +778,7 @@ msgid "Edit" msgstr "Bewerk" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1281,6 +1282,11 @@ msgstr "" "worden gelinkt, zelfs als ze er niet op hebben geantwoord. Indien ingesteld " "zal dit de aanmaak van nieuwe records volledig uitschakelen." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1322,6 +1328,11 @@ msgstr "Contact" msgid "Partner Name" msgstr "Contact" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1788,6 +1799,11 @@ msgstr "Gebruikers" msgid "Very High" msgstr "Zeer hoog" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/pl.po b/helpdesk_mgmt/i18n/pl.po index 234aa19c14..7f209e3660 100644 --- a/helpdesk_mgmt/i18n/pl.po +++ b/helpdesk_mgmt/i18n/pl.po @@ -640,6 +640,7 @@ msgid "Edit" msgstr "" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1132,6 +1133,11 @@ msgid "" "creation of new records completely." msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1170,6 +1176,11 @@ msgstr "" msgid "Partner Name" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1610,6 +1621,11 @@ msgstr "" msgid "Very High" msgstr "" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/pt.po b/helpdesk_mgmt/i18n/pt.po index 3e3a07c6f1..b5dc8a6a0b 100644 --- a/helpdesk_mgmt/i18n/pt.po +++ b/helpdesk_mgmt/i18n/pt.po @@ -6,7 +6,7 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 14.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2024-02-29 20:34+0000\n" +"PO-Revision-Date: 2024-07-27 05:58+0000\n" "Last-Translator: Peter Romão \n" "Language-Team: none\n" "Language: pt\n" @@ -14,14 +14,14 @@ msgstr "" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n > 1;\n" -"X-Generator: Weblate 4.17\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_mgmt #. odoo-javascript #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 #, python-format msgid "%s file exceed the maximum file size of %s." -msgstr "" +msgstr "O arquivo %s excedeu o tamanho máximo de arquivo de %s." #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list @@ -602,12 +602,12 @@ msgstr "Índice de Cor" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Commercial Entity" -msgstr "" +msgstr "Entidade Comercial" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id msgid "Commercial Partner" -msgstr "" +msgstr "Parceiro Comercial" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_res_company @@ -778,6 +778,7 @@ msgid "Edit" msgstr "Editar" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -803,7 +804,7 @@ msgstr "Email cc" #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 #, python-format msgid "File upload" -msgstr "" +msgstr "Envio de ficheiro" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold @@ -854,7 +855,7 @@ msgstr "Agrupar Por" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_ir_http msgid "HTTP Routing" -msgstr "" +msgstr "Roteamento HTTP" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message @@ -1281,6 +1282,11 @@ msgstr "" "serão anexadas, mesmo que não lhe tenham respondido. Se definido, a criação " "de novos registos será completamente desativada." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Outro" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1322,6 +1328,11 @@ msgstr "Parceiro" msgid "Partner Name" msgstr "Nome do Parceiro" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefone" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1787,6 +1798,11 @@ msgstr "Utilizadores" msgid "Very High" msgstr "Muito Elevada" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Web" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/pt_BR.po b/helpdesk_mgmt/i18n/pt_BR.po index 5ff9c8a8d5..4aa4446913 100644 --- a/helpdesk_mgmt/i18n/pt_BR.po +++ b/helpdesk_mgmt/i18n/pt_BR.po @@ -6,9 +6,9 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 11.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2024-06-04 18:35+0000\n" -"Last-Translator: Rodrigo Macedo \n" +"PO-Revision-Date: 2024-07-05 20:47+0000\n" +"Last-Translator: rodrigosottomaiormacedo " +"\n" "Language-Team: none\n" "Language: pt_BR\n" "MIME-Version: 1.0\n" @@ -778,6 +778,7 @@ msgid "Edit" msgstr "Editar" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -1281,6 +1282,11 @@ msgstr "" "serão anexadas, mesmo que não tenham respondido. Se definido, isso " "desabilitará completamente a criação de novos registros." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Outro" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1322,6 +1328,11 @@ msgstr "Parceiro" msgid "Partner Name" msgstr "Nome do Parceiro" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefone" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1786,6 +1797,11 @@ msgstr "Usuários" msgid "Very High" msgstr "Muito Alta" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Rede" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids diff --git a/helpdesk_mgmt/i18n/sv.po b/helpdesk_mgmt/i18n/sv.po new file mode 100644 index 0000000000..eddce28b6e --- /dev/null +++ b/helpdesk_mgmt/i18n/sv.po @@ -0,0 +1,1797 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-09-26 14:06+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 +#, python-format +msgid "%s file exceed the maximum file size of %s." +msgstr "%s-filen överskrider den maximala filstorleken för %s." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in category:" +msgstr "Ärenden i kategori:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Tickets in stage:" +msgstr "Ärenden i skede:" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.assignment_email_template +msgid "" +"

Hello ,

\n" +"

The ticket has been assigned to you.

\n" +" " +msgstr "" +"

Hej ,

\n" +"

Ärendet har tilldelats " +"dig.

\n" +" " + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Stage:" +msgstr "Skede:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "View" +msgstr "Visa" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Attachments" +msgstr "Bilagor" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Assignee" +msgstr "Tillträdare" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Category:" +msgstr "Kategori:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Close Date:" +msgstr "Stängningsdatum:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Customer" +msgstr "Kund" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Date:" +msgstr "Datum:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Description" +msgstr "Beskrivning" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Last Stage Update:" +msgstr "Sista skede-uppdatering:" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Message and communication history" +msgstr "Meddelande- och kommunikationshistorik" + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.closed_ticket_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" has been closed.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hej ,

\n" +"

Ärendet \"\" har stängt.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template +msgid "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello ,

\n" +"

The ticket \"\" stage has changed to .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " +msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hej ,

\n" +"

Biljetten \"\" skede har ändrats till .

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "" +"A Python dictionary that will be evaluated to provide default values when " +"creating new records for this alias." +msgstr "" +"En Python-ordlista som utvärderas för att ange standardvärden när nya poster " +"skapas för detta alias." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Accept Emails From" +msgstr "Acceptera e-postmeddelanden från" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_warning +msgid "Access warning" +msgstr "Varning för åtkomst" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "Action Needed" +msgstr "Åtgärder krävs" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__active +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__active +msgid "Active" +msgstr "Aktiv" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Active tickets" +msgstr "Aktiva ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids +msgid "Activities" +msgstr "Aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Activity Exception Decoration" +msgstr "Aktivitet Undantag Dekoration" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "Activity State" +msgstr "Aktivitet Läge" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Activity Type Icon" +msgstr "Aktivitetstyp Ikon" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Add Attachments" +msgstr "Lägg till bilagor" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "Alias Contact Security" +msgstr "Alias Kontakt Säkerhet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "Alias Name" +msgstr "Alias-namn" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_domain +msgid "Alias domain" +msgstr "Alias domän" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "Aliased Model" +msgstr "Aliasmodell" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#, python-format +msgid "All" +msgstr "Alla" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Allow to select this team when creating a new ticket in the portal." +msgstr "" +"Gör det möjligt att välja detta team när du skapar ett nytt ärende i " +"portalen." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Archived" +msgstr "Arkiverad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Assign to" +msgstr "Tilldela till" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Assign to me" +msgstr "Tilldela till mig" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__assigned_date +msgid "Assigned Date" +msgstr "Tilldelat datum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_id +msgid "Assigned user" +msgstr "Tilldelad användare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_attachment_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_attachment_count +msgid "Attachment Count" +msgstr "Antal bifogade filer" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Avatar" +msgstr "Avatar" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_awaiting +msgid "Awaiting" +msgstr "Avvaktar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__blocked +msgid "Blocked" +msgstr "Blockerad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "By" +msgstr "Av" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled +msgid "Cancelled" +msgstr "Avbruten" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_category_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_category_menu +msgid "Categories" +msgstr "Kategorier" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__category_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__category_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#, python-format +msgid "Category" +msgstr "Kategori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "Channel" +msgstr "Kanal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__channel_id +msgid "" +"Channel indicates where the source of a ticketcomes from (it could be a " +"phone call, an email...)" +msgstr "" +"Kanal anger varifrån källan till ett ärende kommer (det kan vara ett " +"telefonsamtal, ett e-postmeddelande ...)" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_channel_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_channel_menu +msgid "Channels" +msgstr "Kanaler" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Close Date" +msgstr "Stängningsdatum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "Close From Portal" +msgstr "Stäng från portalen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__closed +msgid "Closed" +msgstr "Stängt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__closed_date +msgid "Closed Date" +msgstr "Stängt datum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__color +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__color +msgid "Color Index" +msgstr "Färgindex" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Commercial Entity" +msgstr "Kommersiell enhet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id +msgid "Commercial Partner" +msgstr "Kommersiell partner" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_company +msgid "Companies" +msgstr "Företag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__company_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__company_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Company" +msgstr "Företag" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_config_settings +msgid "Config Settings" +msgstr "Konfigureringsinställningar" + +#. module: helpdesk_mgmt +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_config_main_menu +msgid "Configuration" +msgstr "Konfiguration" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Configure domain name" +msgstr "Konfigurera domännamn" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_partner +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Contact" +msgstr "Kontakt" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Create Date" +msgstr "Skapa datum" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_uid +msgid "Created by" +msgstr "Skapad av" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__create_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__create_date +msgid "Created on" +msgstr "Skapad på" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Current stage of the ticket" +msgstr "Aktuellt skede av ärende" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page +msgid "Current stage of this ticket" +msgstr "Aktuellt skede av detta ärende" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "Custom Bounced Message" +msgstr "Anpassat meddelande om studs" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer" +msgstr "Kund" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "Customer Email" +msgstr "E-post från kund" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Customer Portal URL" +msgstr "URL för kundportal" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_dashboard_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_dashboard_menu +msgid "Dashboard" +msgstr "Instrumentpanel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__normal +msgid "Default" +msgstr "Standard" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults +msgid "Default Values" +msgstr "Standardvärden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Delete" +msgstr "Radera" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__description +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__description +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Description" +msgstr "Beskrivning" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__display_name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__display_name +msgid "Display Name" +msgstr "Visningsnamn" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__close_from_portal +msgid "" +"Display button in portal ticket form to allow closing ticket with this stage" +" as target." +msgstr "" +"Visa knappen i portalens ärendeformulär för att kunna stänga ärendet med " +"detta steg som mål." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done +msgid "Done" +msgstr "Klar" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Dropdown menu" +msgstr "Rullgardinsmeny" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.action_duplicate_ticket +msgid "Duplicate" +msgstr "Duplicera" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_kanban +msgid "Edit" +msgstr "Redigera" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "Email" +msgstr "E-post" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Email Alias" +msgstr "Alias för e-post" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "Email Template" +msgstr "Mall för e-post" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__email_cc +msgid "Email cc" +msgstr "E-post cc" + +#. module: helpdesk_mgmt +#. odoo-javascript +#: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 +#, python-format +msgid "File upload" +msgstr "Filuppladdning" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "Folded in Kanban" +msgstr "Fälld i Kanban" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "" +"Follow this salesteam to automatically track the events associated to users " +"of this team." +msgstr "" +"Följ detta salesteam för att automatiskt spåra de händelser som är kopplade " +"till användare i detta team." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_follower_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_follower_ids +msgid "Followers" +msgstr "Följare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_partner_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_partner_ids +msgid "Followers (Partners)" +msgstr "Följare (Partners)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_type_icon +msgid "Font awesome icon e.g. fa-tasks" +msgstr "Font awesome-ikon, t.ex. fa-tasks" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Future Activities" +msgstr "Framtida aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence +msgid "Gives the sequence order when displaying a list of tickets." +msgstr "Anger ordningsföljden vid visning av en lista med ärenden." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Group By" +msgstr "Grupp av" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_ir_http +msgid "HTTP Routing" +msgstr "HTTP-routning" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__has_message +msgid "Has Message" +msgstr "Har meddelande" + +#. module: helpdesk_mgmt +#: model:ir.module.category,name:helpdesk_mgmt.module_helpdesk_category +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_main_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Helpdesk" +msgstr "Helpdesk" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_category_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_channel_search +msgid "Helpdesk Category Search" +msgstr "Helpdesk Kategori Sök" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.changed_stage_template +msgid "Helpdesk Changed Stage notification Email" +msgstr "E-postmeddelande från Helpdesk om ändrad fas" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.closed_ticket_template +msgid "Helpdesk Closed Ticket Notification Email" +msgstr "E-postmeddelande om avslutat ärende i helpdesk" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager +msgid "Helpdesk Manager" +msgstr "Helpdesk-chef" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_team_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team" +msgstr "Helpdesk-team" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "Helpdesk Team Search" +msgstr "Helpdesk Team Search" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Helpdesk Team name..." +msgstr "Helpdesk Team namn..." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "Helpdesk Teams" +msgstr "Helpdesk-team" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Helpdesk Ticket" +msgstr "Helpdesk-ärende" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category +msgid "Helpdesk Ticket Category" +msgstr "Helpdesk-ärendekategori" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel +msgid "Helpdesk Ticket Channel" +msgstr "Helpdesk-ärendekanal" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created +msgid "Helpdesk Ticket Created" +msgstr "Helpdesk-ärende skapat" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Helpdesk ärendesteg" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag +msgid "Helpdesk Ticket Tag" +msgstr "Tagg för Helpdesk-ärende" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk Ticket Team" + +#. module: helpdesk_mgmt +#: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category +msgid "Helps you handle your helpdesk security." +msgstr "Hjälper dig att hantera säkerheten i din helpdesk." + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__2 +msgid "High" +msgstr "Hög" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "High Priority" +msgstr "Hög prioritet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "" +"ID of the parent record holding the alias (example: project holding the task" +" creation alias)" +msgstr "" +"ID för den överordnade post som innehåller aliaset (exempel: projekt som " +"innehåller aliaset för skapande av uppgift)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon" +msgstr "Ikon" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_icon +msgid "Icon to indicate an exception activity." +msgstr "Ikon för att indikera en undantagsaktivitet." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction +msgid "If checked, new messages require your attention." +msgstr "Om den är markerad kräver nya meddelanden din uppmärksamhet." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "If checked, some messages have a delivery error." +msgstr "Om kryssrutan är markerad får vissa meddelanden ett leveransfel." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__mail_template_id +msgid "" +"If set an email will be sent to the customer when the ticketreaches this " +"step." +msgstr "" +"Om den är inställd kommer ett e-postmeddelande att skickas till kunden när " +"ärendet når detta steg." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content +msgid "" +"If set, this content will automatically be sent out to unauthorized users " +"instead of the default message." +msgstr "" +"Om det anges kommer detta innehåll automatiskt att skickas ut till obehöriga " +"användare i stället för standardmeddelandet." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_in_progress +msgid "In Progress" +msgstr "Pågående" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_is_follower +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_is_follower +msgid "Is Follower" +msgstr "Är följare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__kanban_state +msgid "Kanban State" +msgstr "Kanban-stat" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag____last_update +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team____last_update +msgid "Last Modified on" +msgstr "Senast ändrad den" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__last_stage_update +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#, python-format +msgid "Last Stage Update" +msgstr "Uppdatering av sista steget" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_uid +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_uid +msgid "Last Updated by" +msgstr "Senast uppdaterad av" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__write_date +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__write_date +msgid "Last Updated on" +msgstr "Senast uppdaterad den" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Last Week" +msgstr "Förra veckan" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Late Activities" +msgstr "Sena aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__0 +msgid "Low" +msgstr "Låg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_main_attachment_id +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_main_attachment_id +msgid "Main Attachment" +msgstr "Huvudfäste" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__attachment_ids +msgid "Media Attachments" +msgstr "Bilagor för media" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__1 +msgid "Medium" +msgstr "Medium" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_ids +msgid "Members" +msgstr "Medlemmar" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error +msgid "Message Delivery error" +msgstr "Fel vid leverans av meddelande" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_ids +msgid "Messages" +msgstr "Meddelanden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Activities" +msgstr "Mina aktiviteter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__my_activity_date_deadline +msgid "My Activity Deadline" +msgstr "Min aktivitet Deadline" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Followed Tickets" +msgstr "My Followed Biljetter" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "My Tickets" +msgstr "Mina ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__name +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__name +msgid "Name" +msgstr "Namn" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_new +msgid "New" +msgstr "Nya" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "New Ticket" +msgstr "Nya ärenden" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "New ticket form (portal)" +msgstr "Nytt ärendeformulär (portal)" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Newest" +msgstr "Nyaste" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_date_deadline +msgid "Next Activity Deadline" +msgstr "Deadline för nästa aktivitet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_summary +msgid "Next Activity Summary" +msgstr "Nästa aktivitetsöversikt" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_type_id +msgid "Next Activity Type" +msgstr "Nästa aktivitetstyp" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/models/helpdesk_ticket.py:0 +#, python-format +msgid "No Subject" +msgstr "Inget ämne" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "No tickets found." +msgstr "Inga ärenden hittades." + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "None" +msgstr "Ingen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +msgid "Number" +msgstr "Antal" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of Actions" +msgstr "Antal åtgärder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of errors" +msgstr "Antal fel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter +msgid "Number of messages requiring action" +msgstr "Antal meddelanden som kräver åtgärder" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_has_error_counter +msgid "Number of messages with delivery error" +msgstr "Antal meddelanden med leveransfel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count +msgid "Number of tickets" +msgstr "Antal ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority +msgid "Number of tickets in high priority" +msgstr "Antal ärenden med hög prioritet" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned +msgid "Number of tickets unassigned" +msgstr "Antal ärenden som inte tilldelats" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended +msgid "Number of tickets unattended" +msgstr "Antal obevakade ärenden" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 +msgid "Odoo" +msgstr "Odoo" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Open" +msgstr "Öppna" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "" +"Optional ID of a thread (record) to which all incoming messages will be " +"attached, even if they did not reply to it. If set, this will disable the " +"creation of new records completely." +msgstr "" +"Valfritt ID för en tråd (record) som alla inkommande meddelanden kommer att " +"kopplas till, även om de inte besvarades. Om detta anges inaktiveras " +"skapandet av nya poster helt och hållet." + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Övriga" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form +msgid "Other Information" +msgstr "Övrig information" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "Owner" +msgstr "Ägare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "Parent Model" +msgstr "Föräldramodell" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id +msgid "Parent Record Thread ID" +msgstr "Parent Record Thread ID" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id +msgid "" +"Parent model holding the alias. The model holding the alias reference is not" +" necessarily the model given by alias_model_id (example: project " +"(parent_model) and task (model))" +msgstr "" +"Överordnad modell som håller i aliaset. Den modell som håller " +"aliasreferensen är inte nödvändigtvis den modell som anges av alias_model_id " +"(exempel: project (parent_model) och task (model))" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Partner" +msgstr "Partner" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_name +msgid "Partner Name" +msgstr "Partnerns namn" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefon" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot +msgid "Pivot Analysis" +msgstr "Pivot-analys" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_contact +msgid "" +"Policy to post a message on the document using the mailgateway.\n" +"- everyone: everyone can post\n" +"- partners: only authenticated partners\n" +"- followers: only followers of the related document or members of following channels\n" +msgstr "" +"Policy för att posta ett meddelande på dokumentet med hjälp av mailgateway.\n" +"- alla: alla kan posta\n" +"- partners: endast autentiserade partners\n" +"- följare: endast följare av det relaterade dokumentet eller medlemmar av " +"följande kanaler\n" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_url +msgid "Portal Access URL" +msgstr "URL för portalåtkomst" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__priority +msgid "Priority" +msgstr "Prioritet" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Priority tickets" +msgstr "Prioriterade ärenden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done +msgid "Ready for next stage" +msgstr "Redo för nästa steg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id +msgid "Record Thread ID" +msgstr "Registrera tråd-ID" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected +msgid "Rejected" +msgstr "Avvisad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids +msgid "Related tickets" +msgstr "Relaterade ärenden" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_menu +msgid "Reporting" +msgstr "Rapportering" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required Category" +msgstr "Obligatorisk kategori" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required +msgid "Required Category field in Helpdesk portal" +msgstr "Obligatoriskt fält för kategori i Helpdesk-portalen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Required Team" +msgstr "Erforderligt team" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required +msgid "Required Team field in Helpdesk portal" +msgstr "Obligatoriskt teamfält i Helpdesk-portalen" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id +msgid "Responsible User" +msgstr "Ansvarig användare" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Search in All" +msgstr "Sök i Alla" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Search in Number" +msgstr "Sök i nummer" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#, python-format +msgid "Search in Title" +msgstr "Sök i titel" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__access_token +msgid "Security Token" +msgstr "Säkerhetspolett" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_select_team +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_select_team +msgid "Select team in Helpdesk portal" +msgstr "Välj team i Helpdesk-portalen" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Send a new ticket" +msgstr "Skicka ett nytt ärende" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_channel__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__sequence +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__sequence +msgid "Sequence" +msgstr "Sekvens" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_mgmt_config_settings +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_config_settings_menu +msgid "Settings" +msgstr "Inställningar" + +#. module: helpdesk_mgmt +#: model:ir.actions.server,name:helpdesk_mgmt.model_helpdesk_ticket_action_share +msgid "Share" +msgstr "Aktie" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Show all records which has next action date is before today" +msgstr "Visa alla poster som har nästa åtgärdsdatum före idag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__show_in_portal +msgid "Show in portal form" +msgstr "Visa i portalformulär" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form +msgid "Show teams form" +msgstr "Visa lagens formulär" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_1 +msgid "Software" +msgstr "Programvara" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids +msgid "" +"Specific team that uses this stage. If it is empty all teams could uses" +msgstr "" +"Specifikt lag som använder denna scen. Om den är tom kan alla lag använda den" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__stage_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#, python-format +msgid "Stage" +msgstr "Stadium" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__name +msgid "Stage Name" +msgstr "Stadierubrik" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_stage_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_stage_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_category_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_channel_form +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_form +msgid "Stages" +msgstr "Stadier" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_state +msgid "" +"Status based on activities\n" +"Overdue: Due date is already passed\n" +"Today: Activity date is today\n" +"Planned: Future activities." +msgstr "" +"Status baserad på aktiviteter\n" +"Försenad: Förfallodatumet har redan passerats\n" +"Idag: Aktivitetsdatumet är idag\n" +"Planerad: Framtida aktiviteter." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Subject" +msgstr "Ämne" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Submit Ticket" +msgstr "Skicka in ärende" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Tag" +msgstr "Tagg" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_form +msgid "Tags" +msgstr "Etiketter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__team_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket +msgid "Team" +msgstr "Team" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__user_id +msgid "Team Leader" +msgstr "Teamledare" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_form +msgid "Team Members" +msgstr "Medlemmar i teamet" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_team_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_team_menu +msgid "Teams" +msgstr "Lag" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id +msgid "" +"The email address associated with this " +"channel. New emails received will " +"automatically create new tickets assigned to " +"the channel." +msgstr "" +"Den e-postadress som är kopplad till den här kanalen. Nya e-postmeddelanden " +"som tas emot kommer automatiskt att skapa nya ärenden som tilldelas kanalen." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id +msgid "" +"The model (Odoo Document Kind) to which this alias corresponds. Any incoming" +" email that does not reply to an existing record will cause the creation of " +"a new record of this model (e.g. a Project Task)" +msgstr "" +"Den modell (Odoo Document Kind) som detta alias motsvarar. Alla inkommande e-" +"postmeddelanden som inte svarar på en befintlig post kommer att leda till " +"att en ny post skapas av denna modell (t.ex. en projektuppgift)" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_name +msgid "" +"The name of the email alias, e.g. 'jobs' if you want to catch emails for " +"" +msgstr "" +"Namnet på e-postaliaset, t.ex. \"jobs\" om du vill fånga upp e-" +"postmeddelanden för " + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_user_id +msgid "" +"The owner of records created upon receiving emails on this alias. If this " +"field is not set the system will attempt to find the right owner based on " +"the sender (From) address, or will use the Administrator account if no " +"system user is found for that address." +msgstr "" +"Ägaren till poster som skapas när e-postmeddelanden tas emot på detta alias. " +"Om det här fältet inte anges försöker systemet hitta rätt ägare baserat på " +"avsändaradressen (From), eller använder administratörskontot om ingen " +"systemanvändare hittas för den adressen." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template +msgid "The ticket {{object.number}} has been closed." +msgstr "Ärendet {{object.number}} har stängts." + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.changed_stage_template +msgid "The ticket {{object.number}} stage has changed." +msgstr "Ärendets {{object.number}} stadium har ändrats." + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold +msgid "" +"This stage is folded in the kanban view when there are no records in that " +"stage to display." +msgstr "" +"Detta steg viks i kanbanvyn när det inte finns några poster i det steget att " +"visa." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Ticket" +msgstr "Biljett" + +#. module: helpdesk_mgmt +#: model:mail.template,name:helpdesk_mgmt.assignment_email_template +msgid "Ticket Assignment" +msgstr "Tilldelning av biljett" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created +msgid "Ticket Created" +msgstr "Biljett skapad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search +msgid "Ticket Stage Search" +msgstr "Biljett skeende Sök" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search +msgid "Ticket Tag Search" +msgstr "Ticket Tag Search" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu +msgid "Ticket Tags" +msgstr "Ticket Tags" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count +msgid "Ticket active count" +msgstr "Antal aktiva biljetter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count +msgid "Ticket count" +msgstr "Antal biljetter" + +#. module: helpdesk_mgmt +#: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created +msgid "Ticket created" +msgstr "Biljett skapad" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number +msgid "Ticket number" +msgstr "Biljettnummer" + +#. module: helpdesk_mgmt +#: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count_string +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count_string +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_menu +#: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_reporting_analysis +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_layout +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets +msgid "Tickets" +msgstr "Biljetter" + +#. module: helpdesk_mgmt +#. odoo-python +#: code:addons/helpdesk_mgmt/controllers/myaccount.py:0 +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__name +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list +#, python-format +msgid "Title" +msgstr "Titel" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "To Do" +msgstr "Att göra" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Today Activities" +msgstr "Aktiviteter idag" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +msgid "Toggle dropdown" +msgstr "Växla rullgardinsmeny" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__activity_exception_decoration +msgid "Type of the exception activity on record." +msgstr "Typ av undantagsaktivitet som registreras." + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unassigned" +msgstr "Ej tilldelad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unassigned tickets" +msgstr "Otilldelade biljetter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__unattended +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +msgid "Unattended" +msgstr "Obevakad" + +#. module: helpdesk_mgmt +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree +msgid "Unattended tickets" +msgstr "Obevakade biljetter" + +#. module: helpdesk_mgmt +#: model:ir.model,name:helpdesk_mgmt.model_res_users +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_team_search +msgid "User" +msgstr "Användare" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own +msgid "User: Personal tickets" +msgstr "Användare: Personalbiljetter" + +#. module: helpdesk_mgmt +#: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team +msgid "User: Team tickets" +msgstr "Användare: Team biljetter" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids +msgid "Users" +msgstr "Användare" + +#. module: helpdesk_mgmt +#: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__priority__3 +msgid "Very High" +msgstr "Mycket hög" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Webb" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website Messages" +msgstr "Webbplatsmeddelanden" + +#. module: helpdesk_mgmt +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids +#: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids +msgid "Website communication history" +msgstr "Webbplatsens kommunikationshistorik" + +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 +msgid "Wifi" +msgstr "Wifi" + +#. module: helpdesk_mgmt +#: model:mail.template,subject:helpdesk_mgmt.assignment_email_template +msgid "" +"{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/a' " +"}})" +msgstr "" +"{{object.company_id.name}} Tilldelning av biljett (Ref {{object.number or 'n/" +"a' }})" diff --git a/helpdesk_mgmt/i18n/tr.po b/helpdesk_mgmt/i18n/tr.po index 528b3acd40..16cca7ec6c 100644 --- a/helpdesk_mgmt/i18n/tr.po +++ b/helpdesk_mgmt/i18n/tr.po @@ -6,22 +6,22 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 15.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2023-02-08 18:22+0000\n" -"Last-Translator: Ediz Duman \n" +"PO-Revision-Date: 2024-10-16 09:06+0000\n" +"Last-Translator: Ömer KÜLAK \n" "Language-Team: none\n" "Language: tr\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 4.14.1\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_mgmt #. odoo-javascript #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 #, python-format msgid "%s file exceed the maximum file size of %s." -msgstr "" +msgstr "%s dosya boyutu maksimum sınırı aşıyor %s." #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list @@ -42,6 +42,10 @@ msgid "" "assigned to you.

\n" " " msgstr "" +"

Merhaba ,

\n" +"

no lu destek kaydı size " +"atandı.

\n" +" " #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page @@ -166,6 +170,70 @@ msgid "" " \n" " " msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Merhaba ,

\n" +"

\"\" " +"no lu destek kaydı kapatıldı.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " #. module: helpdesk_mgmt #: model:mail.template,body_html:helpdesk_mgmt.changed_stage_template @@ -236,6 +304,71 @@ msgid "" " \n" " " msgstr "" +"\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Merhaba ,

\n" +"

\"\"" +" no lu destek kaydının durumu olarak " +"değiştirildi.

\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"
\n" +" " #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_defaults @@ -275,7 +408,7 @@ msgstr "Aktif" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree msgid "Active tickets" -msgstr "Aktif Biletler" +msgstr "Aktif Destek Kayıtları" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_ids @@ -395,7 +528,7 @@ msgstr "Engellendi" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list msgid "By" -msgstr "" +msgstr "Tarafından" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_cancelled @@ -470,12 +603,12 @@ msgstr "Renk İndeksi" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Commercial Entity" -msgstr "" +msgstr "Ticari Kayıt" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__commercial_partner_id msgid "Commercial Partner" -msgstr "" +msgstr "Ticari İş Ortağı" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_res_company @@ -546,12 +679,12 @@ msgstr "Oluşturulma" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_ticket_list msgid "Current stage of the ticket" -msgstr "Biletin mevcut aşaması" +msgstr "Kaydın mevcut aşaması" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_helpdesk_ticket_page msgid "Current stage of this ticket" -msgstr "Biletin mevcut aşaması" +msgstr "Kaydın mevcut aşaması" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content @@ -622,8 +755,8 @@ msgid "" "Display button in portal ticket form to allow closing ticket with this stage " "as target." msgstr "" -"Biletin bu aşama ile hedef olarak kapatılmasına izin vermek için portal " -"bileti formundaki görüntüle düğmesi." +"Destek kaydının bu aşama ile hedef olarak kapatılmasına izin vermek için " +"portal bileti formundaki görüntüle düğmesi." #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_done @@ -646,6 +779,7 @@ msgid "Edit" msgstr "Düzenle" #. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__partner_email #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_id msgid "Email" @@ -671,7 +805,7 @@ msgstr "E-posta cc" #: code:addons/helpdesk_mgmt/static/src/js/new_ticket.js:0 #, python-format msgid "File upload" -msgstr "" +msgstr "Dosya Yükle" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__fold @@ -712,7 +846,7 @@ msgstr "Gelecek Aktiviteler" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__sequence msgid "Gives the sequence order when displaying a list of tickets." -msgstr "" +msgstr "Destek kayıtlarını listelerken sıra no su verir." #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search @@ -722,7 +856,7 @@ msgstr "Gruplama" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_ir_http msgid "HTTP Routing" -msgstr "" +msgstr "HTTP Yönlendirme" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__has_message @@ -751,7 +885,7 @@ msgstr "Yardım Masası Aşama Değişim Bildirim E-postası" #. module: helpdesk_mgmt #: model:mail.template,name:helpdesk_mgmt.closed_ticket_template msgid "Helpdesk Closed Ticket Notification Email" -msgstr "Yardım Masası Bilet Kapanış Bildirim E-postası" +msgstr "Yardım Masası Destek Kaydı Kapanış Bildirim E-postası" #. module: helpdesk_mgmt #: model:res.groups,name:helpdesk_mgmt.group_helpdesk_manager @@ -777,44 +911,44 @@ msgstr "Yardım Masası Ekip adı..." #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids msgid "Helpdesk Teams" -msgstr "" +msgstr "Destek Ekibi" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.action_helpdesk_ticket_kanban_from_dashboard #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Helpdesk Ticket" -msgstr "Yardım Masası Bileti" +msgstr "Yardım Masası Kaydı" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_category msgid "Helpdesk Ticket Category" -msgstr "Yardım Masası Bilet Kategorisi" +msgstr "Yardım Masası Destek Kaydı Kategorisi" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_channel msgid "Helpdesk Ticket Channel" -msgstr "Yardım Masası Bilet Kanalı" +msgstr "Yardım Masası Kayıt Kanalı" #. module: helpdesk_mgmt #: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_team_created msgid "Helpdesk Ticket Created" -msgstr "Yardım Masası Bileti Oluşturuldu" +msgstr "Yardım Masası Destek Kaydı Oluşturuldu" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_stage msgid "Helpdesk Ticket Stage" -msgstr "Yardım Masası Bilet Aşaması" +msgstr "Yardım Masası Kayıt Aşaması" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_tag msgid "Helpdesk Ticket Tag" -msgstr "Yardım Masası Bilet Etiketi" +msgstr "Yardım Masası Kayıt Etiketi" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_helpdesk_ticket_team msgid "Helpdesk Ticket Team" -msgstr "Yardım Masası Bilet Ekibi" +msgstr "Destek Kaydı Ekibi" #. module: helpdesk_mgmt #: model:ir.module.category,description:helpdesk_mgmt.module_helpdesk_category @@ -840,7 +974,7 @@ msgstr "Yüksek Öncelik" #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_tag__id #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__id msgid "ID" -msgstr "" +msgstr "ID" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id @@ -879,7 +1013,8 @@ msgid "" "If set an email will be sent to the customer when the ticketreaches this " "step." msgstr "" -"Ayarlanırsa, bilet bu adıma ulaştığında müşteriye bir e-posta gönderilir." +"Ayarlanırsa, destek kaydı bu adıma ulaştığında müşteriye bir e-posta " +"gönderilir." #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_bounced_content @@ -1006,12 +1141,12 @@ msgstr "Aktivitelerim Zaman Sınırı" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "My Followed Tickets" -msgstr "Takip Edilen Biletlerim" +msgstr "Takip Edilen Destek Kayıtlarım" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "My Tickets" -msgstr "Biletlerim" +msgstr "Destek Kayıtlarım" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_category__name @@ -1030,12 +1165,12 @@ msgstr "Yeni" #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "New Ticket" -msgstr "Yeni Bilet" +msgstr "Yeni Destek Kaydı" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form msgid "New ticket form (portal)" -msgstr "Yeni bilet formu (portal)" +msgstr "Yeni destek kaydı formu (portal)" #. module: helpdesk_mgmt #. odoo-python @@ -1069,7 +1204,7 @@ msgstr "Konusuz" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "No tickets found." -msgstr "Bilet bulunamadı." +msgstr "Kayıt bulunamadı." #. module: helpdesk_mgmt #. odoo-python @@ -1099,7 +1234,7 @@ msgstr "Hata sayısı" #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_needaction_counter #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__message_needaction_counter msgid "Number of messages requiring action" -msgstr "" +msgstr "İşlem gerektiren mesajlar" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket__message_has_error_counter @@ -1110,27 +1245,27 @@ msgstr "İletim hatası olan mesajlar" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count msgid "Number of tickets" -msgstr "Bilet sayısı" +msgstr "Destek kaydı sayısı" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_high_priority msgid "Number of tickets in high priority" -msgstr "Yüksek öncelikli bilet sayısı" +msgstr "Yüksek öncelikli kayıt sayısı" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unassigned msgid "Number of tickets unassigned" -msgstr "Atanmamış bilet sayısı" +msgstr "Atanmamış kayıt sayısı" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__todo_ticket_count_unattended msgid "Number of tickets unattended" -msgstr "Atanmamış bilet sayısı" +msgstr "Atanmamış kayıt sayısı" #. module: helpdesk_mgmt #: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_3 msgid "Odoo" -msgstr "" +msgstr "Odoo" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search @@ -1148,6 +1283,11 @@ msgstr "" "(kayıt) isteğe bağlı kimliği. Ayarlanırsa, bu, yeni kayıtların " "oluşturulmasını tamamen devre dışı bırakır." +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_other +msgid "Other" +msgstr "Diğer" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.ticket_view_form msgid "Other Information" @@ -1166,7 +1306,7 @@ msgstr "Üst Modeli" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_thread_id msgid "Parent Record Thread ID" -msgstr "" +msgstr "Ana Kayıt Thread ID" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_parent_model_id @@ -1189,6 +1329,11 @@ msgstr "İş Ortağı" msgid "Partner Name" msgstr "İş Ortağı Adı" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_phone +msgid "Phone" +msgstr "Telefon" + #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_views_pivot msgid "Pivot Analysis" @@ -1221,7 +1366,7 @@ msgstr "Öncelik" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree msgid "Priority tickets" -msgstr "Öncelikli Biletler" +msgstr "Öncelikli Destek Kayıtları" #. module: helpdesk_mgmt #: model:ir.model.fields.selection,name:helpdesk_mgmt.selection__helpdesk_ticket__kanban_state__done @@ -1231,7 +1376,7 @@ msgstr "Sonraki aşamaya hazır" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__alias_force_thread_id msgid "Record Thread ID" -msgstr "" +msgstr "Kayıt Thread ID" #. module: helpdesk_mgmt #: model:helpdesk.ticket.stage,name:helpdesk_mgmt.helpdesk_ticket_stage_rejected @@ -1242,7 +1387,7 @@ msgstr "Reddedildi" #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_ids msgid "Related tickets" -msgstr "İlişkili Biletler" +msgstr "İlişkili Kayıtlar" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_reporting_action @@ -1253,24 +1398,24 @@ msgstr "Raporlama" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form msgid "Required Category" -msgstr "" +msgstr "Kategori Zorunlu" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_category_id_required #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_category_id_required msgid "Required Category field in Helpdesk portal" -msgstr "" +msgstr "Portal destek kaydında kategori alanı zorunlu" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.res_config_settings_view_form msgid "Required Team" -msgstr "" +msgstr "Ekip Zorunlu" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_company__helpdesk_mgmt_portal_team_id_required #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_config_settings__helpdesk_mgmt_portal_team_id_required msgid "Required Team field in Helpdesk portal" -msgstr "" +msgstr "Portal destek kaydında Destek Ekibi alanı zorunlu" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__activity_user_id @@ -1312,7 +1457,7 @@ msgstr "Yardım masası portalında ekip seçin" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket msgid "Send a new ticket" -msgstr "Yeni bir bilet gönder" +msgstr "Yeni destek talebi gönder" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__sequence @@ -1357,7 +1502,7 @@ msgstr "Yazılım" #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__team_ids msgid "Specific team that uses this stage. If it is empty all teams could uses" -msgstr "" +msgstr "Bu aşamayı kullanan belirli takım. Boşsa tüm takımlar kullanabilir" #. module: helpdesk_mgmt #. odoo-python @@ -1404,12 +1549,12 @@ msgstr "Konu" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_create_ticket msgid "Submit Ticket" -msgstr "Bilet Gönder" +msgstr "Kaydı Gönder" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Tag" -msgstr "" +msgstr "Etiket" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__tag_ids @@ -1448,6 +1593,9 @@ msgid "" "automatically create new tickets assigned to " "the channel." msgstr "" +"Bu kanalla ilişkili e-posta adresi. Yeni bir " +"e-mail alındığında otomatik olarak bu kanala " +"atanmış destek kaydı oluşturulur." #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_team__alias_model_id @@ -1485,12 +1633,12 @@ msgstr "" #. module: helpdesk_mgmt #: model:mail.template,subject:helpdesk_mgmt.closed_ticket_template msgid "The ticket {{object.number}} has been closed." -msgstr "{{object.number}} bilet kapatıldı." +msgstr "{{object.number}} destek talebi kapatıldı." #. module: helpdesk_mgmt #: model:mail.template,subject:helpdesk_mgmt.changed_stage_template msgid "The ticket {{object.number}} stage has changed." -msgstr "{{object.number}} biletin aşaması değişti." +msgstr "{{object.number}} destek kaydının aşaması değişti." #. module: helpdesk_mgmt #: model:ir.model.fields,help:helpdesk_mgmt.field_helpdesk_ticket_stage__fold @@ -1504,55 +1652,55 @@ msgstr "" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.helpdesk_ticket_view_search msgid "Ticket" -msgstr "Bilet" +msgstr "Destek Kaydı" #. module: helpdesk_mgmt #: model:mail.template,name:helpdesk_mgmt.assignment_email_template msgid "Ticket Assignment" -msgstr "Bilet Atama" +msgstr "Destek Kaydı Atama" #. module: helpdesk_mgmt #: model:mail.message.subtype,name:helpdesk_mgmt.hlp_tck_created msgid "Ticket Created" -msgstr "Bileti Oluşturuldu" +msgstr "Destek Kaydı Oluşturuldu" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_stage_search msgid "Ticket Stage Search" -msgstr "Bilet Aşama Arama" +msgstr "Destek Kaydı Aşama Arama" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_ticket_tag_search msgid "Ticket Tag Search" -msgstr "Bilet Etike Arama" +msgstr "Destek Kaydı Etiket Arama" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_tag_action #: model:ir.ui.menu,name:helpdesk_mgmt.helpdesk_ticket_tag_menu msgid "Ticket Tags" -msgstr "Bilet Etiketleri" +msgstr "Destek Kaydı Etiketleri" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_active_count #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_active_count msgid "Ticket active count" -msgstr "Bilet aktif sayısı" +msgstr "Aktif destek kaydı" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_partner__helpdesk_ticket_count #: model:ir.model.fields,field_description:helpdesk_mgmt.field_res_users__helpdesk_ticket_count msgid "Ticket count" -msgstr "Bilet Sayısı" +msgstr "Kayıt Sayısı" #. module: helpdesk_mgmt #: model:mail.message.subtype,description:helpdesk_mgmt.hlp_tck_created msgid "Ticket created" -msgstr "Bileti Oluşturuldu" +msgstr "Destek Kaydı Oluşturuldu" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__number msgid "Ticket number" -msgstr "Bilet Numarası" +msgstr "Destek Kaydı No" #. module: helpdesk_mgmt #: model:ir.actions.act_window,name:helpdesk_mgmt.helpdesk_ticket_action @@ -1565,7 +1713,7 @@ msgstr "Bilet Numarası" #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_home #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.portal_my_tickets msgid "Tickets" -msgstr "Biletler" +msgstr "Destek Kayıtları" #. module: helpdesk_mgmt #. odoo-python @@ -1605,7 +1753,7 @@ msgstr "Atanmamış" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree msgid "Unassigned tickets" -msgstr "Atanmamış Biletler" +msgstr "Atanmamış Kayıtlar" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__unattended @@ -1618,7 +1766,7 @@ msgstr "Sahipsiz" #. module: helpdesk_mgmt #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt.view_helpdesk_team_tree msgid "Unattended tickets" -msgstr "Sahipsiz Biletler" +msgstr "Atanmamış Kayıtlar" #. module: helpdesk_mgmt #: model:ir.model,name:helpdesk_mgmt.model_res_users @@ -1631,12 +1779,12 @@ msgstr "Kullanıcı" #. module: helpdesk_mgmt #: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_own msgid "User: Personal tickets" -msgstr "Kullanıcı: Kişisel Biletler" +msgstr "Kullanıcı: Kişisel Kayıtlar" #. module: helpdesk_mgmt #: model:res.groups,name:helpdesk_mgmt.group_helpdesk_user_team msgid "User: Team tickets" -msgstr "Kullanıcı: Takım biletleri" +msgstr "Kullanıcı: Takım kayıtları" #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__user_ids @@ -1648,6 +1796,11 @@ msgstr "Kullanıcılar" msgid "Very High" msgstr "Çok Yüksek" +#. module: helpdesk_mgmt +#: model:helpdesk.ticket.channel,name:helpdesk_mgmt.helpdesk_ticket_channel_web +msgid "Web" +msgstr "Web" + #. module: helpdesk_mgmt #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket__website_message_ids #: model:ir.model.fields,field_description:helpdesk_mgmt.field_helpdesk_ticket_team__website_message_ids @@ -1663,7 +1816,7 @@ msgstr "Web sitesi iletişim geçmişi" #. module: helpdesk_mgmt #: model:helpdesk.ticket.category,name:helpdesk_mgmt.helpdesk_category_2 msgid "Wifi" -msgstr "" +msgstr "Wifi" #. module: helpdesk_mgmt #: model:mail.template,subject:helpdesk_mgmt.assignment_email_template @@ -1671,6 +1824,8 @@ msgid "" "{{object.company_id.name}} Ticket Assignment (Ref {{object.number or 'n/" "a' }})" msgstr "" +"{{object.company_id.name}} Destek Kaydı Ataması (Ref {{object.number or 'n/" +"a' }})" #~ msgid "SMS Delivery error" #~ msgstr "SMS İletim Hatası" diff --git a/helpdesk_mgmt/models/helpdesk_ticket.py b/helpdesk_mgmt/models/helpdesk_ticket.py index bf57279d6d..57ee374290 100644 --- a/helpdesk_mgmt/models/helpdesk_ticket.py +++ b/helpdesk_mgmt/models/helpdesk_ticket.py @@ -162,11 +162,9 @@ def create(self, vals_list): if vals.get("user_id") and not vals.get("assigned_date"): vals["assigned_date"] = fields.Datetime.now() if vals.get("team_id"): - vals["company_id"] = ( - self.env["helpdesk.ticket.team"] - .browse([vals["team_id"]]) - .company_id.id - ) + team = self.env["helpdesk.ticket.team"].browse([vals["team_id"]]) + if team.company_id: + vals["company_id"] = team.company_id.id return super().create(vals_list) def copy(self, default=None): diff --git a/helpdesk_mgmt/models/helpdesk_ticket_channel.py b/helpdesk_mgmt/models/helpdesk_ticket_channel.py index 287e2028e6..62c0668de2 100644 --- a/helpdesk_mgmt/models/helpdesk_ticket_channel.py +++ b/helpdesk_mgmt/models/helpdesk_ticket_channel.py @@ -8,7 +8,10 @@ class HelpdeskTicketChannel(models.Model): _order = "sequence, id" sequence = fields.Integer(default=10) - name = fields.Char(required=True) + name = fields.Char( + required=True, + translate=True, + ) active = fields.Boolean(default=True) company_id = fields.Many2one( comodel_name="res.company", diff --git a/helpdesk_mgmt/static/description/index.html b/helpdesk_mgmt/static/description/index.html index e9486bb2f9..768a4243b5 100644 --- a/helpdesk_mgmt/static/description/index.html +++ b/helpdesk_mgmt/static/description/index.html @@ -8,10 +8,11 @@ /* :Author: David Goodger (goodger@python.org) -:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $ +:Id: $Id: html4css1.css 9511 2024-01-13 09:50:07Z milde $ :Copyright: This stylesheet has been placed in the public domain. Default cascading style sheet for the HTML output of Docutils. +Despite the name, some widely supported CSS2 features are used. See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to customize this style sheet. @@ -274,7 +275,7 @@ margin-left: 2em ; margin-right: 2em } -pre.code .ln { color: grey; } /* line numbers */ +pre.code .ln { color: gray; } /* line numbers */ pre.code, code { background-color: #eeeeee } pre.code .comment, code .comment { color: #5C6576 } pre.code .keyword, code .keyword { color: #3B0D06; font-weight: bold } @@ -300,7 +301,7 @@ span.pre { white-space: pre } -span.problematic { +span.problematic, pre.problematic { color: red } span.section-subtitle { @@ -366,7 +367,7 @@

Helpdesk Management

!! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -!! source digest: sha256:c13061be19b4f5c2f23a542936a8c9d16611d89caafd112ee95aa017660fe353 +!! source digest: sha256:a5c1fe41ebe60837c24f33363511111603fcee2f9387b84bd2fe69aaaafb5938 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module adds Helpdesk functionality in Odoo.

@@ -593,7 +594,9 @@

Contributors

Maintainers

This module is maintained by the OCA.

-Odoo Community Association + +Odoo Community Association +

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

diff --git a/helpdesk_mgmt/tests/common.py b/helpdesk_mgmt/tests/common.py index 144e6937f6..a41e5f35f4 100644 --- a/helpdesk_mgmt/tests/common.py +++ b/helpdesk_mgmt/tests/common.py @@ -14,6 +14,7 @@ def setUpClass(cls): "mail_notrack": True, "no_reset_password": True, } + cls.company = cls.env.company cls.user_own = new_test_user( cls.env, login="helpdesk_mgmt-user_own", diff --git a/helpdesk_mgmt/tests/test_helpdesk_ticket.py b/helpdesk_mgmt/tests/test_helpdesk_ticket.py index abc4ced815..69aaf9c340 100644 --- a/helpdesk_mgmt/tests/test_helpdesk_ticket.py +++ b/helpdesk_mgmt/tests/test_helpdesk_ticket.py @@ -9,6 +9,56 @@ def setUpClass(cls): super().setUpClass() cls.ticket = cls.ticket_a_unassigned + def test_helpdesk_ticket_team_company(self): + ticket_a = self.env["helpdesk.ticket"].create( + { + "name": "Test ticket A", + "team_id": self.team_a.id, + "description": "description", + } + ) + self.assertEqual(ticket_a.company_id, self.company) + self.team_b.company_id = False + ticket_b = self.env["helpdesk.ticket"].create( + { + "name": "Test ticket b", + "team_id": self.team_b.id, + "description": "description", + } + ) + self.assertEqual(ticket_b.company_id, self.company) + + def test_helpdesk_ticket_team_company_extra(self): + company = self.env["res.company"].create({"name": "Test company"}) + team = self.env["helpdesk.ticket.team"].create( + {"name": "Test team", "company_id": False} + ) + ticket = ( + self.env["helpdesk.ticket"] + .with_company(company) + .create( + { + "name": "Test ticket", + "team_id": team.id, + "description": "description", + } + ) + ) + self.assertEqual(ticket.company_id, company) + team.company_id = self.company + ticket = ( + self.env["helpdesk.ticket"] + .with_company(company) + .create( + { + "name": "Test ticket", + "team_id": team.id, + "description": "description", + } + ) + ) + self.assertEqual(ticket.company_id, self.company) + def test_helpdesk_ticket_datetimes(self): old_stage_update = self.ticket.last_stage_update self.assertTrue( diff --git a/helpdesk_mgmt_portal_follower/README.rst b/helpdesk_mgmt_portal_follower/README.rst new file mode 100644 index 0000000000..f3b7d01721 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/README.rst @@ -0,0 +1,118 @@ +=============== +Portal Follower +=============== + +.. + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! This file is generated by oca-gen-addon-readme !! + !! changes will be overwritten. !! + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + !! source digest: sha256:9973e1cdb4ecef94090632e007c75c53ed15fd2c505ed39b4b9ea3a4ae5a7e66 + !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! + +.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png + :target: https://odoo-community.org/page/development-status + :alt: Beta +.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png + :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html + :alt: License: AGPL-3 +.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github + :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_portal_follower + :alt: OCA/helpdesk +.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png + :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt_portal_follower + :alt: Translate me on Weblate +.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png + :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0 + :alt: Try me on Runboat + +|badge1| |badge2| |badge3| |badge4| |badge5| + +This module adds the posibilty to add followers to a helpdesk ticket +from the helpdesk form at the website portal. + +**Table of contents** + +.. contents:: + :local: + +Usage +===== + +To make it work you just need to add the emails of the wanted followers +to the ``Emails in Copy`` input splitted by comas. + +Known issues / Roadmap +====================== + +Known Caveats +------------- + +1. **Spam Risks**: + + - Allowing users to input any email address could lead to spam if + unintended recipients are included. + +2. **Privacy Concerns**: + + - Users may inadvertently share sensitive information by adding + followers without the consent of the email address owners. + - This feature could expose email addresses to individuals who + should not have access to that information. + +3. **User Misunderstanding**: + + - End-users may not fully understand the implications of adding + multiple email addresses, potentially leading to confusion or + misuse. + +If you plan to use this module, it is essential to inform users about +the importance of carefully selecting followers to add. This process +will help maintain privacy and limit unnecessary notifications. + +Bug Tracker +=========== + +Bugs are tracked on `GitHub Issues `_. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +`feedback `_. + +Do not contact contributors directly about support or help with technical issues. + +Credits +======= + +Authors +------- + +* Advanced Programming Solutions S.L. - APSL - Nagarro +* Bernat Obrador +* Patryk Pyczko +* Miquel Pascual + +Contributors +------------ + +- `APSL-Nagarro `__: + + - Patryk Pyczko ppyczko@apsl.net + - Bernat Obrador bobrador@apsl.net + - Miquel Pascual mpascual@apsl.net + +Maintainers +----------- + +This module is maintained by the OCA. + +.. image:: https://odoo-community.org/logo.png + :alt: Odoo Community Association + :target: https://odoo-community.org + +OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use. + +This module is part of the `OCA/helpdesk `_ project on GitHub. + +You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute. diff --git a/helpdesk_mgmt_portal_follower/__init__.py b/helpdesk_mgmt_portal_follower/__init__.py new file mode 100644 index 0000000000..e046e49fbe --- /dev/null +++ b/helpdesk_mgmt_portal_follower/__init__.py @@ -0,0 +1 @@ +from . import controllers diff --git a/helpdesk_mgmt_portal_follower/__manifest__.py b/helpdesk_mgmt_portal_follower/__manifest__.py new file mode 100644 index 0000000000..6a2fa9b6ba --- /dev/null +++ b/helpdesk_mgmt_portal_follower/__manifest__.py @@ -0,0 +1,16 @@ +{ + "name": "Portal Follower", + "summary": "Add ticket followers from website portal", + "author": ( + "Advanced Programming Solutions S.L. - APSL - Nagarro, " + "Bernat Obrador, Patryk Pyczko, Miquel Pascual, Odoo Community Association (OCA)" + ), + "license": "AGPL-3", + "mantainers": ["BernatObrador", "ppyczko", "mpascuall"], + "website": "https://github.com/OCA/helpdesk", + "category": "Helpdesk", + "version": "16.0.1.0.0", + "depends": ["helpdesk_mgmt"], + "data": ["views/helpdesk_templates.xml"], + "installable": True, +} diff --git a/helpdesk_mgmt_portal_follower/controllers/__init__.py b/helpdesk_mgmt_portal_follower/controllers/__init__.py new file mode 100644 index 0000000000..12a7e529b6 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/controllers/__init__.py @@ -0,0 +1 @@ +from . import main diff --git a/helpdesk_mgmt_portal_follower/controllers/main.py b/helpdesk_mgmt_portal_follower/controllers/main.py new file mode 100644 index 0000000000..bbee7484aa --- /dev/null +++ b/helpdesk_mgmt_portal_follower/controllers/main.py @@ -0,0 +1,34 @@ +import odoo.http as http +from odoo.http import request + +from odoo.addons.helpdesk_mgmt.controllers.main import HelpdeskTicketController + + +class HelpdeskTicketController(HelpdeskTicketController): + @http.route("/submitted/ticket", type="http", auth="user", website=True, csrf=True) + def submit_ticket(self, **kw): + res = super(HelpdeskTicketController, self).submit_ticket(**kw) + ticket_id = res.location.split("/")[-1] + new_ticket = request.env["helpdesk.ticket"].browse(int(ticket_id)) + if kw.get("followers"): + emails = [ + email.strip() + for email in kw.get("followers").split(",") + if email.strip() + ] + partner_ids = [] + + for email in emails: + partner = request.env["res.partner"].search([("email", "=", email)]) + if not partner: + reg = { + "name": email, + "email": email, + "type": "contact", + } + partner = request.env["res.partner"].sudo().create(reg) + + partner_ids.append(partner.id) + + new_ticket.sudo().message_subscribe(partner_ids=partner_ids) + return res diff --git a/helpdesk_mgmt_portal_follower/i18n/es.po b/helpdesk_mgmt_portal_follower/i18n/es.po new file mode 100644 index 0000000000..ac0d83462f --- /dev/null +++ b/helpdesk_mgmt_portal_follower/i18n/es.po @@ -0,0 +1,27 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_portal_follower +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"POT-Creation-Date: 2024-10-31 11:46+0000\n" +"PO-Revision-Date: 2024-10-31 11:46+0000\n" +"Last-Translator: \n" +"Language-Team: \n" +"Language: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: helpdesk_mgmt_portal_follower +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers +msgid "Emails in Copy" +msgstr "Correos en Copia" + +#. module: helpdesk_mgmt_portal_follower +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers +msgid "example@example.com, ..." +msgstr "" diff --git a/helpdesk_mgmt_portal_follower/i18n/helpdesk_mgmt_portal_follower.pot b/helpdesk_mgmt_portal_follower/i18n/helpdesk_mgmt_portal_follower.pot new file mode 100644 index 0000000000..f9311ce5c4 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/i18n/helpdesk_mgmt_portal_follower.pot @@ -0,0 +1,24 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_portal_follower +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"Last-Translator: \n" +"Language-Team: \n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: \n" + +#. module: helpdesk_mgmt_portal_follower +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers +msgid "Emails in Copy" +msgstr "" + +#. module: helpdesk_mgmt_portal_follower +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers +msgid "example@example.com, ..." +msgstr "" diff --git a/helpdesk_mgmt_portal_follower/i18n/it.po b/helpdesk_mgmt_portal_follower/i18n/it.po new file mode 100644 index 0000000000..d13fa61f54 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/i18n/it.po @@ -0,0 +1,27 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_portal_follower +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-11-03 17:06+0000\n" +"Last-Translator: mymage \n" +"Language-Team: none\n" +"Language: it\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt_portal_follower +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers +msgid "Emails in Copy" +msgstr "E-mail in copia" + +#. module: helpdesk_mgmt_portal_follower +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_portal_follower.helpdesk_portal_add_followers +msgid "example@example.com, ..." +msgstr "example@example.com, ..." diff --git a/helpdesk_mgmt_portal_follower/readme/CONTRIBUTORS.md b/helpdesk_mgmt_portal_follower/readme/CONTRIBUTORS.md new file mode 100644 index 0000000000..d4683f9119 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/readme/CONTRIBUTORS.md @@ -0,0 +1,4 @@ +- [APSL-Nagarro](): + - Patryk Pyczko + - Bernat Obrador + - Miquel Pascual diff --git a/helpdesk_mgmt_portal_follower/readme/DESCRIPTION.md b/helpdesk_mgmt_portal_follower/readme/DESCRIPTION.md new file mode 100644 index 0000000000..8f5a798e23 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/readme/DESCRIPTION.md @@ -0,0 +1 @@ +This module adds the posibilty to add followers to a helpdesk ticket from the helpdesk form at the website portal. \ No newline at end of file diff --git a/helpdesk_mgmt_portal_follower/readme/ROADMAP.md b/helpdesk_mgmt_portal_follower/readme/ROADMAP.md new file mode 100644 index 0000000000..954c52fd90 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/readme/ROADMAP.md @@ -0,0 +1,13 @@ +## Known Caveats + +1. **Spam Risks**: + - Allowing users to input any email address could lead to spam if unintended recipients are included. + +2. **Privacy Concerns**: + - Users may inadvertently share sensitive information by adding followers without the consent of the email address owners. + - This feature could expose email addresses to individuals who should not have access to that information. + +3. **User Misunderstanding**: + - End-users may not fully understand the implications of adding multiple email addresses, potentially leading to confusion or misuse. + +If you plan to use this module, it is essential to inform users about the importance of carefully selecting followers to add. This process will help maintain privacy and limit unnecessary notifications. diff --git a/helpdesk_mgmt_portal_follower/readme/USAGE.md b/helpdesk_mgmt_portal_follower/readme/USAGE.md new file mode 100644 index 0000000000..9f1b0a8c59 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/readme/USAGE.md @@ -0,0 +1 @@ +To make it work you just need to add the emails of the wanted followers to the `Emails in Copy` input splitted by comas. \ No newline at end of file diff --git a/helpdesk_mgmt_portal_follower/static/description/icon.png b/helpdesk_mgmt_portal_follower/static/description/icon.png new file mode 100644 index 0000000000..7afac09f92 Binary files /dev/null and b/helpdesk_mgmt_portal_follower/static/description/icon.png differ diff --git a/helpdesk_mgmt_portal_follower/static/description/index.html b/helpdesk_mgmt_portal_follower/static/description/index.html new file mode 100644 index 0000000000..25c6d4c807 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/static/description/index.html @@ -0,0 +1,471 @@ + + + + + +Portal Follower + + + +
+

Portal Follower

+ + +

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

+

This module adds the posibilty to add followers to a helpdesk ticket +from the helpdesk form at the website portal.

+

Table of contents

+ +
+

Usage

+

To make it work you just need to add the emails of the wanted followers +to the Emails in Copy input splitted by comas.

+
+
+

Known issues / Roadmap

+
+

Known Caveats

+
    +
  1. Spam Risks:
      +
    • Allowing users to input any email address could lead to spam if +unintended recipients are included.
    • +
    +
  2. +
  3. Privacy Concerns:
      +
    • Users may inadvertently share sensitive information by adding +followers without the consent of the email address owners.
    • +
    • This feature could expose email addresses to individuals who +should not have access to that information.
    • +
    +
  4. +
  5. User Misunderstanding:
      +
    • End-users may not fully understand the implications of adding +multiple email addresses, potentially leading to confusion or +misuse.
    • +
    +
  6. +
+

If you plan to use this module, it is essential to inform users about +the importance of carefully selecting followers to add. This process +will help maintain privacy and limit unnecessary notifications.

+
+
+
+

Bug Tracker

+

Bugs are tracked on GitHub Issues. +In case of trouble, please check there if your issue has already been reported. +If you spotted it first, help us to smash it by providing a detailed and welcomed +feedback.

+

Do not contact contributors directly about support or help with technical issues.

+
+
+

Credits

+
+

Authors

+
    +
  • Advanced Programming Solutions S.L. - APSL - Nagarro
  • +
  • Bernat Obrador
  • +
  • Patryk Pyczko
  • +
  • Miquel Pascual
  • +
+
+
+

Contributors

+ +
+
+

Maintainers

+

This module is maintained by the OCA.

+ +Odoo Community Association + +

OCA, or the Odoo Community Association, is a nonprofit organization whose +mission is to support the collaborative development of Odoo features and +promote its widespread use.

+

This module is part of the OCA/helpdesk project on GitHub.

+

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

+
+
+
+ + diff --git a/helpdesk_mgmt_portal_follower/tests/__init__.py b/helpdesk_mgmt_portal_follower/tests/__init__.py new file mode 100644 index 0000000000..409efffc5e --- /dev/null +++ b/helpdesk_mgmt_portal_follower/tests/__init__.py @@ -0,0 +1 @@ +from . import test_ticket_followers diff --git a/helpdesk_mgmt_portal_follower/tests/test_ticket_followers.py b/helpdesk_mgmt_portal_follower/tests/test_ticket_followers.py new file mode 100644 index 0000000000..9f0ee31b87 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/tests/test_ticket_followers.py @@ -0,0 +1,74 @@ +from odoo import http + +from odoo.addons.base.tests.common import HttpCaseWithUserPortal + + +class TestSubmitPortalTicketBase(HttpCaseWithUserPortal): + @classmethod + def setUpClass(cls): + super().setUpClass() + + cls.new_ticket_title = "Test title" + cls.new_ticket_description = ("This is a test",) + cls.category = cls.env["helpdesk.ticket.category"].create({"name": "test"}) + cls.company = cls.env.ref("base.main_company") + + cls.follower_emails = "test1@testing.com, test2@testing.com" + cls.partner_model = cls.env["res.partner"] + cls.helpdesk_ticket_model = cls.env["helpdesk.ticket"] + + cls.partner_portal.parent_id = cls.company.partner_id + + def _submit_ticket_with_followers(self, response_code, **values): + data = { + "category": self.category.id, + "csrf_token": http.Request.csrf_token(self), + "subject": self.new_ticket_title, + "description": self.new_ticket_description, + "followers": self.follower_emails, + } + data.update(**values) + resp = self.url_open("/submitted/ticket", data=data) + self.assertEqual(resp.status_code, response_code) + return resp + + def _submit_ticket_without_followers(self, response_code, **values): + data = { + "category": self.category.id, + "csrf_token": http.Request.csrf_token(self), + "subject": self.new_ticket_title, + "description": self.new_ticket_description, + "followers": "", + } + data.update(**values) + resp = self.url_open("/submitted/ticket", data=data) + self.assertEqual(resp.status_code, response_code) + return resp + + +class TestSubmitPortalTicket(TestSubmitPortalTicketBase): + def test_submit_ticket_with_followers(self): + self.authenticate("portal", "portal") + self._submit_ticket_with_followers(response_code=200) + + ticket = self.helpdesk_ticket_model.search( + [("name", "=", self.new_ticket_title)] + ) + + for email in self.follower_emails.split(","): + partner = self.partner_model.search([("email", "=", email.strip())]) + self.assertEqual(len(partner), 1) + self.assertIn(partner.id, ticket.message_partner_ids.ids) + + def test_submit_ticket_without_followers(self): + self.authenticate("portal", "portal") + self._submit_ticket_without_followers(response_code=200) + + ticket = self.helpdesk_ticket_model.search( + [("name", "=", self.new_ticket_title)] + ) + + for email in self.follower_emails.split(","): + partner = self.partner_model.search([("email", "=", email.strip())]) + self.assertEqual(len(partner), 0) + self.assertNotIn(partner.id, ticket.message_partner_ids.ids) diff --git a/helpdesk_mgmt_portal_follower/views/helpdesk_templates.xml b/helpdesk_mgmt_portal_follower/views/helpdesk_templates.xml new file mode 100644 index 0000000000..c8e7e6a8d5 --- /dev/null +++ b/helpdesk_mgmt_portal_follower/views/helpdesk_templates.xml @@ -0,0 +1,27 @@ + + + diff --git a/helpdesk_mgmt_project/README.rst b/helpdesk_mgmt_project/README.rst index b6dec89057..7dadadaa66 100644 --- a/helpdesk_mgmt_project/README.rst +++ b/helpdesk_mgmt_project/README.rst @@ -7,7 +7,7 @@ Helpdesk Project !! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - !! source digest: sha256:0827993d27c9d6d55ec98ded0b2a59287a65a6471ccdc9231118aac5ee5204f5 + !! source digest: sha256:b75359f1fdad1a7f94c05edd34d09a48c3a4d0c692ba91d97e48b62f47f3ae03 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png diff --git a/helpdesk_mgmt_project/__manifest__.py b/helpdesk_mgmt_project/__manifest__.py index 2f8f4940aa..aa6bf2c8f4 100644 --- a/helpdesk_mgmt_project/__manifest__.py +++ b/helpdesk_mgmt_project/__manifest__.py @@ -3,7 +3,7 @@ { "name": "Helpdesk Project", "summary": "Add the option to select project in the tickets.", - "version": "16.0.2.1.0", + "version": "16.0.2.3.0", "license": "AGPL-3", "category": "After-Sales", "author": "PuntSistemes S.L.U., " "Odoo Community Association (OCA)", diff --git a/helpdesk_mgmt_project/i18n/sv.po b/helpdesk_mgmt_project/i18n/sv.po new file mode 100644 index 0000000000..6fb3bd489b --- /dev/null +++ b/helpdesk_mgmt_project/i18n/sv.po @@ -0,0 +1,83 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_project +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-09-26 14:06+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt_project +#: model:ir.model.fields,help:helpdesk_mgmt_project.field_project_project__label_tickets +#: model:ir.model.fields,help:helpdesk_mgmt_project.field_project_task__label_tickets +msgid "Gives label to tickets on project's kanban view." +msgstr "Ger etikett till ärendet i projektets kanbanvy." + +#. module: helpdesk_mgmt_project +#: model:ir.model,name:helpdesk_mgmt_project.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Helpdesk ärenden" + +#. module: helpdesk_mgmt_project +#: model:ir.model,name:helpdesk_mgmt_project.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk ärenden team" + +#. module: helpdesk_mgmt_project +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__todo_ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__todo_ticket_count +msgid "Number of tickets" +msgstr "Antal ärenden" + +#. module: helpdesk_mgmt_project +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.view_project_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.view_task_search +msgid "Open Tickets" +msgstr "Öppna ärenden" + +#. module: helpdesk_mgmt_project +#: model:ir.model,name:helpdesk_mgmt_project.model_project_project +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_helpdesk_ticket__project_id +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_helpdesk_ticket_team__default_project_id +msgid "Project" +msgstr "Projekt" + +#. module: helpdesk_mgmt_project +#: model:ir.model,name:helpdesk_mgmt_project.model_project_task +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_helpdesk_ticket__task_id +msgid "Task" +msgstr "Uppgift" + +#. module: helpdesk_mgmt_project +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__ticket_count +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__ticket_count +msgid "Ticket Count" +msgstr "Antal ärenden" + +#. module: helpdesk_mgmt_project +#. odoo-python +#: code:addons/helpdesk_mgmt_project/models/project.py:0 +#: code:addons/helpdesk_mgmt_project/models/project_task.py:0 +#: model:ir.actions.act_window,name:helpdesk_mgmt_project.ticket_action_from_project +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__ticket_ids +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__ticket_ids +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.edit_project +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_project.view_task_form2 +#, python-format +msgid "Tickets" +msgstr "Ärenden" + +#. module: helpdesk_mgmt_project +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_project__label_tickets +#: model:ir.model.fields,field_description:helpdesk_mgmt_project.field_project_task__label_tickets +msgid "Use Tickets as" +msgstr "Använd ärenden som" diff --git a/helpdesk_mgmt_project/migrations/16.0.2.2.0/post-migration.py b/helpdesk_mgmt_project/migrations/16.0.2.2.0/post-migration.py new file mode 100644 index 0000000000..55dc1c2012 --- /dev/null +++ b/helpdesk_mgmt_project/migrations/16.0.2.2.0/post-migration.py @@ -0,0 +1,20 @@ +# Copyright 2024 Tecnativa - Víctor Martínez +# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). + +from openupgradelib import openupgrade + + +@openupgrade.migrate() +def migrate(env, version): + """Set the default_project_id value in the project company.""" + env.cr.execute( + """ + SELECT htt.id, htt.old_default_project_id, pp.company_id + FROM helpdesk_ticket_team htt + JOIN project_project pp ON htt.old_default_project_id = pp.id + WHERE htt.old_default_project_id IS NOT NULL + """ + ) + for team_id, old_default_project_id, company_id in env.cr.fetchall(): + team = env["helpdesk.ticket.team"].with_company(company_id).browse(team_id) + team.write({"default_project_id": old_default_project_id}) diff --git a/helpdesk_mgmt_project/migrations/16.0.2.2.0/pre-migration.py b/helpdesk_mgmt_project/migrations/16.0.2.2.0/pre-migration.py new file mode 100644 index 0000000000..37524ef7d7 --- /dev/null +++ b/helpdesk_mgmt_project/migrations/16.0.2.2.0/pre-migration.py @@ -0,0 +1,14 @@ +# Copyright 2024 Tecnativa - Víctor Martínez +# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). + +from openupgradelib import openupgrade + +column_renames = { + "helpdesk_ticket_team": [("default_project_id", "old_default_project_id")], +} + + +@openupgrade.migrate() +def migrate(env, version): + """Rename the column to keep the old value.""" + openupgrade.rename_columns(env.cr, column_renames) diff --git a/helpdesk_mgmt_project/models/helpdesk_ticket_team.py b/helpdesk_mgmt_project/models/helpdesk_ticket_team.py index 3aca93ad3d..81ac909a7e 100644 --- a/helpdesk_mgmt_project/models/helpdesk_ticket_team.py +++ b/helpdesk_mgmt_project/models/helpdesk_ticket_team.py @@ -5,5 +5,8 @@ class HelpdeskTeam(models.Model): _inherit = "helpdesk.ticket.team" default_project_id = fields.Many2one( - "project.project", string="Project", readonly=False + comodel_name="project.project", + string="Project", + readonly=False, + company_dependent=True, ) diff --git a/helpdesk_mgmt_project/static/description/index.html b/helpdesk_mgmt_project/static/description/index.html index 8e8482fa1f..728edb0675 100644 --- a/helpdesk_mgmt_project/static/description/index.html +++ b/helpdesk_mgmt_project/static/description/index.html @@ -8,10 +8,11 @@ /* :Author: David Goodger (goodger@python.org) -:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $ +:Id: $Id: html4css1.css 9511 2024-01-13 09:50:07Z milde $ :Copyright: This stylesheet has been placed in the public domain. Default cascading style sheet for the HTML output of Docutils. +Despite the name, some widely supported CSS2 features are used. See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to customize this style sheet. @@ -274,7 +275,7 @@ margin-left: 2em ; margin-right: 2em } -pre.code .ln { color: grey; } /* line numbers */ +pre.code .ln { color: gray; } /* line numbers */ pre.code, code { background-color: #eeeeee } pre.code .comment, code .comment { color: #5C6576 } pre.code .keyword, code .keyword { color: #3B0D06; font-weight: bold } @@ -300,7 +301,7 @@ span.pre { white-space: pre } -span.problematic { +span.problematic, pre.problematic { color: red } span.section-subtitle { @@ -366,7 +367,7 @@

Helpdesk Project

!! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -!! source digest: sha256:0827993d27c9d6d55ec98ded0b2a59287a65a6471ccdc9231118aac5ee5204f5 +!! source digest: sha256:b75359f1fdad1a7f94c05edd34d09a48c3a4d0c692ba91d97e48b62f47f3ae03 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module adds Project in Helpdesk. @@ -431,7 +432,9 @@

Contributors

Maintainers

This module is maintained by the OCA.

-Odoo Community Association + +Odoo Community Association +

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

diff --git a/helpdesk_mgmt_project/views/helpdesk_ticket_team_view.xml b/helpdesk_mgmt_project/views/helpdesk_ticket_team_view.xml index 6f163dcccc..87c95a7c25 100644 --- a/helpdesk_mgmt_project/views/helpdesk_ticket_team_view.xml +++ b/helpdesk_mgmt_project/views/helpdesk_ticket_team_view.xml @@ -5,7 +5,7 @@ - + diff --git a/helpdesk_mgmt_project/views/helpdesk_ticket_view.xml b/helpdesk_mgmt_project/views/helpdesk_ticket_view.xml index a6a4e23c08..8a698537ff 100644 --- a/helpdesk_mgmt_project/views/helpdesk_ticket_view.xml +++ b/helpdesk_mgmt_project/views/helpdesk_ticket_view.xml @@ -12,7 +12,7 @@ - + @@ -22,8 +22,8 @@ - - + + @@ -33,12 +33,15 @@ - + + + diff --git a/helpdesk_mgmt_project/views/project_task_view.xml b/helpdesk_mgmt_project/views/project_task_view.xml index b6797437c8..cffb31bd06 100644 --- a/helpdesk_mgmt_project/views/project_task_view.xml +++ b/helpdesk_mgmt_project/views/project_task_view.xml @@ -11,6 +11,7 @@ icon="fa-file" name="%(ticket_action_from_project)d" context="{'search_default_task_id': id, 'default_task_id': id, 'search_default_project_id': project_id, 'default_project_id': project_id}" + groups="helpdesk_mgmt.group_helpdesk_user_own" > @@ -26,6 +27,7 @@ string="Open Tickets" name="open_tickets" domain="[('todo_ticket_count', '>', 0)]" + groups="helpdesk_mgmt.group_helpdesk_user_own" /> @@ -35,7 +37,10 @@
-
+
@@ -22,8 +23,14 @@ - - + +
@@ -53,6 +61,7 @@ string="Open Tickets" name="open_tickets" domain="[('todo_ticket_count', '>', 0)]" + groups="helpdesk_mgmt.group_helpdesk_user_own" /> diff --git a/helpdesk_mgmt_rating/i18n/es.po b/helpdesk_mgmt_rating/i18n/es.po index 1d60c26a47..b5d6ebde51 100644 --- a/helpdesk_mgmt_rating/i18n/es.po +++ b/helpdesk_mgmt_rating/i18n/es.po @@ -7,15 +7,15 @@ msgstr "" "Project-Id-Version: Odoo Server 13.0\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2022-11-28 09:56+0000\n" -"PO-Revision-Date: 2024-04-23 00:30+0000\n" -"Last-Translator: Ivorra78 \n" +"PO-Revision-Date: 2024-07-22 08:58+0000\n" +"Last-Translator: Víctor Martínez \n" "Language-Team: none\n" "Language: es\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 4.17\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_mgmt_rating #: model:mail.template,body_html:helpdesk_mgmt_rating.rating_ticket_email_template @@ -106,6 +106,91 @@ msgid "" "
\n" " " msgstr "" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hola,

\n" +"

Por favor tómese un momento para " +"calificar nuestros servicios relacionados al ticket \" - \"asignado a " +".

\n" +"

Apreciamos su valoración. Esta nos ayuda " +"a mejorar continuamente.

\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Dinos como te sientes al respecto de nuestros servicios:

\n" +"
(haga clic en uno de estos emoticonos)
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" 
+\n" +" \n" +" \n" +" \n" +" \"No\n" +" \n" +" \n" +" \n" +" 
+\n" +" \n" +"
\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"

Esta encuesta al cliente ha sido " +"enviada debido a que su ticket a sido movido a la etapa

\n" +"
\n" +"
\n" +"
\n" +" " #. module: helpdesk_mgmt_rating #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.view_helpdesk_ticket_kanban_inherit diff --git a/helpdesk_mgmt_rating/i18n/pt.po b/helpdesk_mgmt_rating/i18n/pt.po new file mode 100644 index 0000000000..d1874470b9 --- /dev/null +++ b/helpdesk_mgmt_rating/i18n/pt.po @@ -0,0 +1,304 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_rating +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-07-27 05:58+0000\n" +"Last-Translator: Peter Romão \n" +"Language-Team: none\n" +"Language: pt\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,body_html:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello,

\n" +"

Please take a moment to rate our services related to the ticket \" - \"assigned to .

\n" +"

We appreciate your feedback. It helps us to improve continuously.

\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Tell us how you feel about our service:

\n" +"
(click on one of these smileys)
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \"Satisfied\"\n" +" \n" +" \n" +" \n" +" \"Not\n" +" \n" +" \n" +" \n" +" \"Highly\n" +" \n" +"
\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"

This customer survey has been sent because your ticket has been moved to the stage

\n" +"
\n" +"
\n" +"
\n" +" " +msgstr "" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Olá,

\n" +"

Por favor, reserve um momento para " +"avaliar os nossos serviços relativos ao ticket \" - \"atribuído a " +".

\n" +"

Agradecemos o seu feedback. Ajuda-nos a " +"melhorar continuamente.

\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Diga-nos o que sente quanto ao nosso serviço:

\n" +"
(clique num destes smileys)
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" 
+\n" +" \n" +" \n" +" \n" +" \"Not\n" +" \n" +" \n" +" \n" +" \"Highly"\n" +" \n" +"
\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"

Este inquérito de satisfação foi " +"enviado porque o seu ticket foi alterado para o estado

\n" +"
\n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.view_helpdesk_ticket_kanban_inherit +msgid "" +"" +msgstr "" +"" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_avg +msgid "Average Rating" +msgstr "Avaliação Média" + +#. module: helpdesk_mgmt_rating +#: model:ir.actions.act_window,name:helpdesk_mgmt_rating.all_helpdesk_ticket_rating_action +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_status +#: model:ir.ui.menu,name:helpdesk_mgmt_rating.helpdesk_ticket_rating_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.view_helpdesk_ticket_kanban_inherit +msgid "Customer Rating" +msgstr "Avaliação do Cliente" + +#. module: helpdesk_mgmt_rating +#: model:ir.model,name:helpdesk_mgmt_rating.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Ticket de Helpdesk" + +#. module: helpdesk_mgmt_rating +#: model:ir.model,name:helpdesk_mgmt_rating.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estado do Ticket de Helpdesk" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,name:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "Helpdesk Ticket: Rating Request" +msgstr "Ticket de Helpdesk: Solicitação de Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,help:helpdesk_mgmt_rating.field_helpdesk_ticket_stage__rating_mail_template_id +msgid "" +"If set, an email will be sent to the customer with a rating survey when the" +" ticket reaches this stage." +msgstr "" +"Se definido, será enviado um e-mail ao cliente com um inquérito de " +"satisfação quando o ticket chegar a este estado." + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields.selection,name:helpdesk_mgmt_rating.selection__helpdesk_ticket__rating_status__no_rate +msgid "No rating" +msgstr "Sem avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__positive_rate_percentage +msgid "Positive Rates Percentage" +msgstr "Percentagem de Avaliações Positivas" + +#. module: helpdesk_mgmt_rating +#: model:ir.actions.act_window,name:helpdesk_mgmt_rating.helpdesk_ticket_rating_action +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_ids +msgid "Rating" +msgstr "Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_avg_text +msgid "Rating Avg Text" +msgstr "Média de Texto de Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket_stage__rating_mail_template_id +msgid "Rating Email Template" +msgstr "Modelo de E-mail de Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_feedback +msgid "Rating Last Feedback" +msgstr "Último Feedback de Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_image +msgid "Rating Last Image" +msgstr "Última Imagem de Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_value +msgid "Rating Last Value" +msgstr "Último Valor de Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_percentage_satisfaction +msgid "Rating Satisfaction" +msgstr "Satisfação da Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_text +msgid "Rating Text" +msgstr "Texto da Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_count +msgid "Rating count" +msgstr "Contagem de Avaliações" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields.selection,name:helpdesk_mgmt_rating.selection__helpdesk_ticket__rating_status__stage_change +msgid "Rating when changing stage" +msgstr "Avaliação ao mudar de estado" + +#. module: helpdesk_mgmt_rating +#: model:mail.message.subtype,description:helpdesk_mgmt_rating.mt_ticket_rating +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.ticket_view_form_inherit +msgid "Ratings" +msgstr "Avaliações" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,subject:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "Satisfaction Survey of the ticket {{object.number}} - {{object.name}}" +msgstr "Inquérito de avaliação do ticket {{object.number}} - {{object.name}}" + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_rating.all_helpdesk_ticket_rating_action +msgid "There are no rated tickets at this moment." +msgstr "Não há tickets avaliados de momento." + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_rating.helpdesk_ticket_rating_action +msgid "There are no ratings for this ticket at the moment." +msgstr "Não há avaliações para este ticket de momento." + +#. module: helpdesk_mgmt_rating +#. odoo-python +#: code:addons/helpdesk_mgmt_rating/models/helpdesk_ticket.py:0 +#: model:mail.message.subtype,name:helpdesk_mgmt_rating.mt_ticket_rating +#, python-format +msgid "Ticket Rating" +msgstr "Avaliação de Ticket" diff --git a/helpdesk_mgmt_rating/i18n/pt_BR.po b/helpdesk_mgmt_rating/i18n/pt_BR.po new file mode 100644 index 0000000000..a20ef30b8c --- /dev/null +++ b/helpdesk_mgmt_rating/i18n/pt_BR.po @@ -0,0 +1,305 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_rating +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-07-10 18:58+0000\n" +"Last-Translator: Rodrigo Sottomaior Macedo " +"\n" +"Language-Team: none\n" +"Language: pt_BR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,body_html:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello,

\n" +"

Please take a moment to rate our services related to the ticket \" - \"assigned to .

\n" +"

We appreciate your feedback. It helps us to improve continuously.

\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Tell us how you feel about our service:

\n" +"
(click on one of these smileys)
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \"Satisfied\"\n" +" \n" +" \n" +" \n" +" \"Not\n" +" \n" +" \n" +" \n" +" \"Highly\n" +" \n" +"
\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"

This customer survey has been sent because your ticket has been moved to the stage

\n" +"
\n" +"
\n" +"
\n" +" " +msgstr "" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Olá,

\n" +"

Reserve um momento para avaliar nossos " +"serviços relacionados ao ticket \" - " +"\"assigned to .

\n" +"

Agradecemos seu feedback. Isso nos ajuda " +"a melhorar continuamente.

\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Conte-nos como você se sente em relação ao nosso serviço:

\n" +"
(click on one of these smileys)
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" 
+\n" +" \n" +" \n" +" \n" +" \"Not\n" +" \n" +" \n" +" \n" +" \"Highly"\n" +" \n" +"
\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"

Esta pesquisa com o cliente foi " +"enviada porque seu ingresso foi movido para o palco

\n" +"
\n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.view_helpdesk_ticket_kanban_inherit +msgid "" +"" +msgstr "" +"" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_avg +msgid "Average Rating" +msgstr "Classificação média" + +#. module: helpdesk_mgmt_rating +#: model:ir.actions.act_window,name:helpdesk_mgmt_rating.all_helpdesk_ticket_rating_action +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_status +#: model:ir.ui.menu,name:helpdesk_mgmt_rating.helpdesk_ticket_rating_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.view_helpdesk_ticket_kanban_inherit +msgid "Customer Rating" +msgstr "Avaliação do cliente" + +#. module: helpdesk_mgmt_rating +#: model:ir.model,name:helpdesk_mgmt_rating.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Tíquete de suporte técnico" + +#. module: helpdesk_mgmt_rating +#: model:ir.model,name:helpdesk_mgmt_rating.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Estágio do Chamado" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,name:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "Helpdesk Ticket: Rating Request" +msgstr "Ticket de suporte técnico: solicitação de classificação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,help:helpdesk_mgmt_rating.field_helpdesk_ticket_stage__rating_mail_template_id +msgid "" +"If set, an email will be sent to the customer with a rating survey when the" +" ticket reaches this stage." +msgstr "" +"Se definido, um e-mail será enviado ao cliente com uma pesquisa de avaliação " +"quando o ticket chegar a esta fase." + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields.selection,name:helpdesk_mgmt_rating.selection__helpdesk_ticket__rating_status__no_rate +msgid "No rating" +msgstr "Sem avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__positive_rate_percentage +msgid "Positive Rates Percentage" +msgstr "Porcentagem de Taxas Positivas" + +#. module: helpdesk_mgmt_rating +#: model:ir.actions.act_window,name:helpdesk_mgmt_rating.helpdesk_ticket_rating_action +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_ids +msgid "Rating" +msgstr "Avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_avg_text +msgid "Rating Avg Text" +msgstr "Texto médio de classificação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket_stage__rating_mail_template_id +msgid "Rating Email Template" +msgstr "Modelo de e-mail de classificação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_feedback +msgid "Rating Last Feedback" +msgstr "Avaliação do último feedback" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_image +msgid "Rating Last Image" +msgstr "Avaliação da última imagem" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_value +msgid "Rating Last Value" +msgstr "Avaliação do último valor" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_percentage_satisfaction +msgid "Rating Satisfaction" +msgstr "Avaliação de satisfação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_text +msgid "Rating Text" +msgstr "Texto de avaliação" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_count +msgid "Rating count" +msgstr "Contagem de avaliações" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields.selection,name:helpdesk_mgmt_rating.selection__helpdesk_ticket__rating_status__stage_change +msgid "Rating when changing stage" +msgstr "Avaliação ao mudar de estágio" + +#. module: helpdesk_mgmt_rating +#: model:mail.message.subtype,description:helpdesk_mgmt_rating.mt_ticket_rating +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.ticket_view_form_inherit +msgid "Ratings" +msgstr "Avaliações" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,subject:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "Satisfaction Survey of the ticket {{object.number}} - {{object.name}}" +msgstr "Pesquisa de satisfação do ticket {{object.number}} - {{object.name}}" + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_rating.all_helpdesk_ticket_rating_action +msgid "There are no rated tickets at this moment." +msgstr "Não há ingressos avaliados no momento." + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_rating.helpdesk_ticket_rating_action +msgid "There are no ratings for this ticket at the moment." +msgstr "Não há ingressos avaliados no momento." + +#. module: helpdesk_mgmt_rating +#. odoo-python +#: code:addons/helpdesk_mgmt_rating/models/helpdesk_ticket.py:0 +#: model:mail.message.subtype,name:helpdesk_mgmt_rating.mt_ticket_rating +#, python-format +msgid "Ticket Rating" +msgstr "Classificação de ingressos" diff --git a/helpdesk_mgmt_rating/i18n/sv.po b/helpdesk_mgmt_rating/i18n/sv.po new file mode 100644 index 0000000000..9df0351a8e --- /dev/null +++ b/helpdesk_mgmt_rating/i18n/sv.po @@ -0,0 +1,304 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_rating +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-09-26 14:06+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,body_html:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hello,

\n" +"

Please take a moment to rate our services related to the ticket \" - \"assigned to .

\n" +"

We appreciate your feedback. It helps us to improve continuously.

\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Tell us how you feel about our service:

\n" +"
(click on one of these smileys)
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" \"Satisfied\"\n" +" \n" +" \n" +" \n" +" \"Not\n" +" \n" +" \n" +" \n" +" \"Highly\n" +" \n" +"
\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"

This customer survey has been sent because your ticket has been moved to the stage

\n" +"
\n" +"
\n" +"
\n" +" " +msgstr "" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Hej!

\n" +"

Vänligen ta tillfället i akt att " +"betygsätta vår servis relaterad till ärende \" - \"tilldelad till " +".

\n" +"

Vi uppskattar din återkoppling. Det " +"hjälper oss med kontinuerliga förbättringar.

\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +"

Berätta för oss hur du upplever vår tjänst:

\n" +"
(click on one of these smileys)
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +" 
+\n" +" \n" +" \n" +" \n" +" \"Not\n" +" \n" +" \n" +" \n" +" \"Highly"\n" +" \n" +"
\n" +"
\n" +"
\n" +" \n" +" \n" +" \n" +" \n" +" \n" +" \n" +"
\n" +" \n" +"

Denna kundundersökning har skickats " +"till dig för att ditt ärende har flyttat till läge

\n" +"
\n" +"
\n" +"
\n" +" " + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.view_helpdesk_ticket_kanban_inherit +msgid "" +"" +msgstr "" +"" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_avg +msgid "Average Rating" +msgstr "Medelomdömme" + +#. module: helpdesk_mgmt_rating +#: model:ir.actions.act_window,name:helpdesk_mgmt_rating.all_helpdesk_ticket_rating_action +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_status +#: model:ir.ui.menu,name:helpdesk_mgmt_rating.helpdesk_ticket_rating_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.view_helpdesk_ticket_kanban_inherit +msgid "Customer Rating" +msgstr "Kundomdömme" + +#. module: helpdesk_mgmt_rating +#: model:ir.model,name:helpdesk_mgmt_rating.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Helpdeskärende" + +#. module: helpdesk_mgmt_rating +#: model:ir.model,name:helpdesk_mgmt_rating.model_helpdesk_ticket_stage +msgid "Helpdesk Ticket Stage" +msgstr "Helpdesk-ärendeläge" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,name:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "Helpdesk Ticket: Rating Request" +msgstr "Helpdeskärende: Omdömmesförfrågan" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,help:helpdesk_mgmt_rating.field_helpdesk_ticket_stage__rating_mail_template_id +msgid "" +"If set, an email will be sent to the customer with a rating survey when the" +" ticket reaches this stage." +msgstr "" +"Om inställt kommer ett e-postmeddelande att skickas till kunden med en " +"omdömmesundersökning när ärendet når detta stadium." + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields.selection,name:helpdesk_mgmt_rating.selection__helpdesk_ticket__rating_status__no_rate +msgid "No rating" +msgstr "Inget omdömme" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__positive_rate_percentage +msgid "Positive Rates Percentage" +msgstr "Positiva priser i procent" + +#. module: helpdesk_mgmt_rating +#: model:ir.actions.act_window,name:helpdesk_mgmt_rating.helpdesk_ticket_rating_action +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_ids +msgid "Rating" +msgstr "Priser" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_avg_text +msgid "Rating Avg Text" +msgstr "Genomsnittsbetyg text" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket_stage__rating_mail_template_id +msgid "Rating Email Template" +msgstr "E-postmall för betyg" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_feedback +msgid "Rating Last Feedback" +msgstr "Betyg senaste återkoppling" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_image +msgid "Rating Last Image" +msgstr "Betyg senaste bilden" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_value +msgid "Rating Last Value" +msgstr "Betyg senaste värde" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_percentage_satisfaction +msgid "Rating Satisfaction" +msgstr "Betyg nöjdhet" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_last_text +msgid "Rating Text" +msgstr "Betyg text" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields,field_description:helpdesk_mgmt_rating.field_helpdesk_ticket__rating_count +msgid "Rating count" +msgstr "Antal omdömmen" + +#. module: helpdesk_mgmt_rating +#: model:ir.model.fields.selection,name:helpdesk_mgmt_rating.selection__helpdesk_ticket__rating_status__stage_change +msgid "Rating when changing stage" +msgstr "Betyg vid byte av stadie" + +#. module: helpdesk_mgmt_rating +#: model:mail.message.subtype,description:helpdesk_mgmt_rating.mt_ticket_rating +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_rating.ticket_view_form_inherit +msgid "Ratings" +msgstr "Betyg" + +#. module: helpdesk_mgmt_rating +#: model:mail.template,subject:helpdesk_mgmt_rating.rating_ticket_email_template +msgid "Satisfaction Survey of the ticket {{object.number}} - {{object.name}}" +msgstr "Nöjdhetsundersökning av biljetten {{object.number}} - {{object.name}}" + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_rating.all_helpdesk_ticket_rating_action +msgid "There are no rated tickets at this moment." +msgstr "Det finns inga betygsatta ärenden just nu." + +#. module: helpdesk_mgmt_rating +#: model_terms:ir.actions.act_window,help:helpdesk_mgmt_rating.helpdesk_ticket_rating_action +msgid "There are no ratings for this ticket at the moment." +msgstr "Det finns inga betyg för detta ärende för tillfället." + +#. module: helpdesk_mgmt_rating +#. odoo-python +#: code:addons/helpdesk_mgmt_rating/models/helpdesk_ticket.py:0 +#: model:mail.message.subtype,name:helpdesk_mgmt_rating.mt_ticket_rating +#, python-format +msgid "Ticket Rating" +msgstr "Ärende betyg" diff --git a/helpdesk_mgmt_timesheet/README.rst b/helpdesk_mgmt_timesheet/README.rst index 4a71b2fb68..095df3a0ed 100644 --- a/helpdesk_mgmt_timesheet/README.rst +++ b/helpdesk_mgmt_timesheet/README.rst @@ -7,7 +7,7 @@ Helpdesk Ticket Timesheet !! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - !! source digest: sha256:1c73464073017ed97a8063d9f801c194980e436db255f8517be1a95af3db5758 + !! source digest: sha256:8308707a461f0ddacc956c77b8254a7740bb0d26961df0664ee2718193385c6c !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! .. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png diff --git a/helpdesk_mgmt_timesheet/__manifest__.py b/helpdesk_mgmt_timesheet/__manifest__.py index 168b090d17..4a6aa99837 100644 --- a/helpdesk_mgmt_timesheet/__manifest__.py +++ b/helpdesk_mgmt_timesheet/__manifest__.py @@ -15,7 +15,7 @@ "website": "https://github.com/OCA/helpdesk", "license": "AGPL-3", "category": "After-Sales", - "version": "16.0.1.4.1", + "version": "16.0.1.7.1", "depends": [ "helpdesk_mgmt_project", "hr_timesheet", diff --git a/helpdesk_mgmt_timesheet/i18n/es.po b/helpdesk_mgmt_timesheet/i18n/es.po index c4229fc2a0..a8eefe7fd9 100644 --- a/helpdesk_mgmt_timesheet/i18n/es.po +++ b/helpdesk_mgmt_timesheet/i18n/es.po @@ -17,6 +17,26 @@ msgstr "" "Plural-Forms: nplurals=2; plural=n != 1;\n" "X-Generator: Weblate 4.17\n" +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet diff --git a/helpdesk_mgmt_timesheet/i18n/es_AR.po b/helpdesk_mgmt_timesheet/i18n/es_AR.po index 06a9712c7e..cc02b78897 100644 --- a/helpdesk_mgmt_timesheet/i18n/es_AR.po +++ b/helpdesk_mgmt_timesheet/i18n/es_AR.po @@ -16,6 +16,26 @@ msgstr "" "Plural-Forms: nplurals=2; plural=n != 1;\n" "X-Generator: Weblate 4.3.2\n" +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet diff --git a/helpdesk_mgmt_timesheet/i18n/fr.po b/helpdesk_mgmt_timesheet/i18n/fr.po index eb96c5bf84..1aff54ab52 100644 --- a/helpdesk_mgmt_timesheet/i18n/fr.po +++ b/helpdesk_mgmt_timesheet/i18n/fr.po @@ -16,6 +16,26 @@ msgstr "" "Plural-Forms: nplurals=2; plural=n > 1;\n" "X-Generator: Weblate 4.17\n" +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet diff --git a/helpdesk_mgmt_timesheet/i18n/helpdesk_mgmt_timesheet.pot b/helpdesk_mgmt_timesheet/i18n/helpdesk_mgmt_timesheet.pot index aeafd2f788..c74d346264 100644 --- a/helpdesk_mgmt_timesheet/i18n/helpdesk_mgmt_timesheet.pot +++ b/helpdesk_mgmt_timesheet/i18n/helpdesk_mgmt_timesheet.pot @@ -13,6 +13,24 @@ msgstr "" "Content-Transfer-Encoding: \n" "Plural-Forms: \n" +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet diff --git a/helpdesk_mgmt_timesheet/i18n/hu.po b/helpdesk_mgmt_timesheet/i18n/hu.po index 7b4cb9d6e8..c02e50bced 100644 --- a/helpdesk_mgmt_timesheet/i18n/hu.po +++ b/helpdesk_mgmt_timesheet/i18n/hu.po @@ -16,6 +16,26 @@ msgstr "" "Plural-Forms: nplurals=2; plural=n != 1;\n" "X-Generator: Weblate 4.3.2\n" +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet diff --git a/helpdesk_mgmt_timesheet/i18n/it.po b/helpdesk_mgmt_timesheet/i18n/it.po index 75a8cd1d0b..1c03181158 100644 --- a/helpdesk_mgmt_timesheet/i18n/it.po +++ b/helpdesk_mgmt_timesheet/i18n/it.po @@ -6,7 +6,7 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 14.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2024-06-12 21:37+0000\n" +"PO-Revision-Date: 2024-10-17 09:06+0000\n" "Last-Translator: mymage \n" "Language-Team: none\n" "Language: it\n" @@ -14,7 +14,37 @@ msgstr "" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 4.17\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" +"\n" +" \n" +" Avvia lavoro\n" +" " + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" +"\n" +" \n" +" Ferma lavoro\n" +" " #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet @@ -35,7 +65,7 @@ msgstr "Data" #. module: helpdesk_mgmt_timesheet #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form msgid "Duration (Hour(s))" -msgstr "Durata (ore)" +msgstr "Durata (ora(e))" #. module: helpdesk_mgmt_timesheet #: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view diff --git a/helpdesk_mgmt_timesheet/i18n/pt.po b/helpdesk_mgmt_timesheet/i18n/pt.po index bafc019dd1..c5cb709ce8 100644 --- a/helpdesk_mgmt_timesheet/i18n/pt.po +++ b/helpdesk_mgmt_timesheet/i18n/pt.po @@ -16,6 +16,26 @@ msgstr "" "Plural-Forms: nplurals=2; plural=n > 1;\n" "X-Generator: Weblate 4.17\n" +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet diff --git a/helpdesk_mgmt_timesheet/i18n/pt_BR.po b/helpdesk_mgmt_timesheet/i18n/pt_BR.po index beddbd1489..fd12aa5dcf 100644 --- a/helpdesk_mgmt_timesheet/i18n/pt_BR.po +++ b/helpdesk_mgmt_timesheet/i18n/pt_BR.po @@ -6,8 +6,9 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 14.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2023-10-31 15:37+0000\n" -"Last-Translator: Adriano Prado \n" +"PO-Revision-Date: 2024-07-05 17:59+0000\n" +"Last-Translator: rodrigosottomaiormacedo " +"\n" "Language-Team: none\n" "Language: pt_BR\n" "MIME-Version: 1.0\n" @@ -16,6 +17,26 @@ msgstr "" "Plural-Forms: nplurals=2; plural=n > 1;\n" "X-Generator: Weblate 4.17\n" +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet #: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet @@ -63,6 +84,7 @@ msgstr "Projeto geral da Central de Ajuda" #: model:ir.model,name:helpdesk_mgmt_timesheet.model_hr_timesheet_switch msgid "Helper to quickly switch between timesheet lines" msgstr "" +"Auxiliar para alternar rapidamente entre as linhas do quadro de horários" #. module: helpdesk_mgmt_timesheet #: model:ir.model.fields,help:helpdesk_mgmt_timesheet.field_helpdesk_ticket__show_time_control diff --git a/helpdesk_mgmt_timesheet/i18n/sv.po b/helpdesk_mgmt_timesheet/i18n/sv.po new file mode 100644 index 0000000000..3419525c5f --- /dev/null +++ b/helpdesk_mgmt_timesheet/i18n/sv.po @@ -0,0 +1,195 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_mgmt_timesheet +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-09-26 14:06+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Start work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +msgid "" +"\n" +" \n" +" Stop work\n" +" " +msgstr "" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__allow_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket_team__allow_timesheet +msgid "Allow Timesheet" +msgstr "Tillåt tidrapport" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model,name:helpdesk_mgmt_timesheet.model_account_analytic_line +msgid "Analytic Line" +msgstr "Objekt linje" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form +msgid "Date" +msgstr "Datum" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form +msgid "Duration (Hour(s))" +msgstr "Varaktighet (timme(ar))" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.ticket_view_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form +msgid "End work" +msgstr "Avsluta arbetet" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model,name:helpdesk_mgmt_timesheet.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Helpdesk-ärende" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model,name:helpdesk_mgmt_timesheet.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk Ticket Team" + +#. module: helpdesk_mgmt_timesheet +#: model:project.project,name:helpdesk_mgmt_timesheet.project_1 +msgid "Helpdesk general project" +msgstr "Helpdesk allmänt projekt" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model,name:helpdesk_mgmt_timesheet.model_hr_timesheet_switch +msgid "Helper to quickly switch between timesheet lines" +msgstr "Hjälpmedel för att snabbt växla mellan tidrapporteringsrader" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,help:helpdesk_mgmt_timesheet.field_helpdesk_ticket__show_time_control +msgid "Indicate which time control button to show, if any." +msgstr "Ange vilken tidkontrollknapp som ska visas, om det finns någon." + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__last_timesheet_activity +msgid "Last Timesheet Activity" +msgstr "Senaste aktivitet på tidrapporten" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_view_search +msgid "Late" +msgstr "Sen" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__planned_hours +msgid "Planned Hours" +msgstr "Planerade timmar" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__progress +msgid "Progress" +msgstr "Framsteg" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__remaining_hours +msgid "Remaining Hours" +msgstr "Återstående timmar" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form +msgid "Resume work" +msgstr "Resumé arbete" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__show_time_control +msgid "Show Time Control" +msgstr "Kontroll av visningstid" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.ticket_view_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form +msgid "Start work" +msgstr "Påbörja arbetet" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_kanban_view +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.ticket_view_tree +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form +msgid "Stop work" +msgstr "Stoppa arbetet" + +#. module: helpdesk_mgmt_timesheet +#: model:project.project,label_tasks:helpdesk_mgmt_timesheet.project_1 +msgid "Tasks" +msgstr "Uppgifter" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_account_analytic_line__ticket_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.hr_timesheet_line_search +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_table +msgid "Ticket" +msgstr "Ärende" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_account_analytic_line__ticket_partner_id +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.hr_timesheet_line_search +msgid "Ticket partner" +msgstr "Ärendepartner" + +#. module: helpdesk_mgmt_timesheet +#: model:project.project,label_tickets:helpdesk_mgmt_timesheet.project_1 +#: model:project.task,label_tickets:helpdesk_mgmt_timesheet.project_task_1 +msgid "Tickets" +msgstr "Ärenden" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__timesheet_ids +msgid "Timesheet" +msgstr "Tidrapport" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_view_search +msgid "Timesheet allowed" +msgstr "Tidsredovisning tillåten" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.actions.act_window,name:helpdesk_mgmt_timesheet.helpdesk_timesheet_action +#: model:ir.ui.menu,name:helpdesk_mgmt_timesheet.helpdesk_timesheet_menu +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.timesheet_helpdesk_ticket_view_form +msgid "Timesheets" +msgstr "Tidrapporter" + +#. module: helpdesk_mgmt_timesheet +#: model:ir.model.fields,field_description:helpdesk_mgmt_timesheet.field_helpdesk_ticket__total_hours +msgid "Total Hours" +msgstr "Totalt antal timmar" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.helpdesk_ticket_view_search +msgid "With activity today" +msgstr "Med aktivitet idag" + +#. module: helpdesk_mgmt_timesheet +#: model_terms:ir.ui.view,arch_db:helpdesk_mgmt_timesheet.hr_timesheet_line_search +msgid "With ticket" +msgstr "Med ärende" diff --git a/helpdesk_mgmt_timesheet/models/hr_timesheet.py b/helpdesk_mgmt_timesheet/models/hr_timesheet.py index aec7fa4803..4d4d614dd5 100644 --- a/helpdesk_mgmt_timesheet/models/hr_timesheet.py +++ b/helpdesk_mgmt_timesheet/models/hr_timesheet.py @@ -11,7 +11,6 @@ class AccountAnalyticLine(models.Model): comodel_name="helpdesk.ticket", string="Ticket", domain=[("project_id", "!=", False)], - groups="helpdesk_mgmt.group_helpdesk_user", ) ticket_partner_id = fields.Many2one( comodel_name="res.partner", @@ -19,7 +18,6 @@ class AccountAnalyticLine(models.Model): string="Ticket partner", store=True, compute_sudo=True, - groups="helpdesk_mgmt.group_helpdesk_user", ) @api.onchange("ticket_id") diff --git a/helpdesk_mgmt_timesheet/static/description/index.html b/helpdesk_mgmt_timesheet/static/description/index.html index d460c0bafc..749a844cd2 100644 --- a/helpdesk_mgmt_timesheet/static/description/index.html +++ b/helpdesk_mgmt_timesheet/static/description/index.html @@ -8,10 +8,11 @@ /* :Author: David Goodger (goodger@python.org) -:Id: $Id: html4css1.css 8954 2022-01-20 10:10:25Z milde $ +:Id: $Id: html4css1.css 9511 2024-01-13 09:50:07Z milde $ :Copyright: This stylesheet has been placed in the public domain. Default cascading style sheet for the HTML output of Docutils. +Despite the name, some widely supported CSS2 features are used. See https://docutils.sourceforge.io/docs/howto/html-stylesheets.html for how to customize this style sheet. @@ -274,7 +275,7 @@ margin-left: 2em ; margin-right: 2em } -pre.code .ln { color: grey; } /* line numbers */ +pre.code .ln { color: gray; } /* line numbers */ pre.code, code { background-color: #eeeeee } pre.code .comment, code .comment { color: #5C6576 } pre.code .keyword, code .keyword { color: #3B0D06; font-weight: bold } @@ -300,7 +301,7 @@ span.pre { white-space: pre } -span.problematic { +span.problematic, pre.problematic { color: red } span.section-subtitle { @@ -366,7 +367,7 @@

Helpdesk Ticket Timesheet

!! This file is generated by oca-gen-addon-readme !! !! changes will be overwritten. !! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -!! source digest: sha256:1c73464073017ed97a8063d9f801c194980e436db255f8517be1a95af3db5758 +!! source digest: sha256:8308707a461f0ddacc956c77b8254a7740bb0d26961df0664ee2718193385c6c !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->

Beta License: AGPL-3 OCA/helpdesk Translate me on Weblate Try me on Runboat

This module adds Timesheet funcionality in Helpdesk module.

@@ -460,7 +461,9 @@

Contributors

Maintainers

This module is maintained by the OCA.

-Odoo Community Association + +Odoo Community Association +

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

diff --git a/helpdesk_mgmt_timesheet/views/helpdesk_ticket_view.xml b/helpdesk_mgmt_timesheet/views/helpdesk_ticket_view.xml index f3786d6a0d..b6aa096b79 100644 --- a/helpdesk_mgmt_timesheet/views/helpdesk_ticket_view.xml +++ b/helpdesk_mgmt_timesheet/views/helpdesk_ticket_view.xml @@ -117,9 +117,6 @@ groups="hr_timesheet.group_hr_timesheet_user" />
- - - - + + > +
+ + + Start work + +
+ + > +
+ + + Stop work + +
+
@@ -262,11 +273,15 @@ helpdesk.ticket - + + + + + {'required': [('allow_timesheet', '=', True)]} - + diff --git a/helpdesk_motive/i18n/es.po b/helpdesk_motive/i18n/es.po index e184cbc661..71726d19bb 100644 --- a/helpdesk_motive/i18n/es.po +++ b/helpdesk_motive/i18n/es.po @@ -7,15 +7,15 @@ msgstr "" "Project-Id-Version: Odoo Server 12.0+e-20191022\n" "Report-Msgid-Bugs-To: \n" "POT-Creation-Date: 2019-12-16 01:41+0000\n" -"PO-Revision-Date: 2023-07-20 11:11+0000\n" -"Last-Translator: Ivorra78 \n" +"PO-Revision-Date: 2024-10-09 14:06+0000\n" +"Last-Translator: FranciscoFactorLibre \n" "Language-Team: \n" "Language: es\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=n != 1;\n" -"X-Generator: Weblate 4.17\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_motive #: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__create_uid @@ -55,7 +55,7 @@ msgstr "Motivo del Ticket del Helpdesk" #. module: helpdesk_motive #: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket_team msgid "Helpdesk Ticket Team" -msgstr "" +msgstr "Helpdesk Equipo del Ticket" #. module: helpdesk_motive #: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__id diff --git a/helpdesk_motive/i18n/sv.po b/helpdesk_motive/i18n/sv.po new file mode 100644 index 0000000000..70c9381974 --- /dev/null +++ b/helpdesk_motive/i18n/sv.po @@ -0,0 +1,96 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_motive +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-09-26 14:06+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__create_uid +msgid "Created by" +msgstr "Skapad av" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__create_date +msgid "Created on" +msgstr "Skapad den" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__display_name +msgid "Display Name" +msgstr "Visningsnamn" + +#. module: helpdesk_motive +#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket_motive +msgid "Helpdesk Motive" +msgstr "Helpdeskmotiv" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__team_id +msgid "Helpdesk Team" +msgstr "Helpdesklag" + +#. module: helpdesk_motive +#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Helpdeskärende" + +#. module: helpdesk_motive +#: model:ir.actions.act_window,name:helpdesk_motive.action_helpdesk_ticket_motive_tree +msgid "Helpdesk Ticket Motive" +msgstr "Helpdesk ärendemotiv" + +#. module: helpdesk_motive +#: model:ir.model,name:helpdesk_motive.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk ärendelag" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive____last_update +msgid "Last Modified on" +msgstr "Senast modifierad den" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__write_uid +msgid "Last Updated by" +msgstr "Senast ändrad av" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__write_date +msgid "Last Updated on" +msgstr "Senast ändrad den" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket__motive_id +#: model:ir.model.fields,help:helpdesk_motive.field_helpdesk_ticket__motive_id +#: model_terms:ir.ui.view,arch_db:helpdesk_motive.helpdesk_ticket_motive_form +msgid "Motive" +msgstr "Motiv" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_team__motive_ids +#: model:ir.ui.menu,name:helpdesk_motive.helpdesk_motive +#: model_terms:ir.ui.view,arch_db:helpdesk_motive.view_helpdesk_team_form +msgid "Motives" +msgstr "Motiv" + +#. module: helpdesk_motive +#: model:ir.model.fields,field_description:helpdesk_motive.field_helpdesk_ticket_motive__name +msgid "Name" +msgstr "Namn" diff --git a/helpdesk_product/i18n/pt.po b/helpdesk_product/i18n/pt.po new file mode 100644 index 0000000000..cb0682dca5 --- /dev/null +++ b/helpdesk_product/i18n/pt.po @@ -0,0 +1,68 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_product +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-07-27 05:58+0000\n" +"Last-Translator: Peter Romão \n" +"Language-Team: none\n" +"Language: pt\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_product +#: model_terms:ir.ui.view,arch_db:helpdesk_product.product_template_search_view_helpdesk +msgid "Available for Helpdesk" +msgstr "Disponível para Helpdesk" + +#. module: helpdesk_product +#: model:ir.model.fields,field_description:helpdesk_product.field_product_product__ticket_active +#: model:ir.model.fields,field_description:helpdesk_product.field_product_template__ticket_active +msgid "Available for Helpdesk Tickets" +msgstr "Disponível para Tickets de Helpdesk" + +#. module: helpdesk_product +#: model_terms:ir.actions.act_window,help:helpdesk_product.product_template_action_helpdesk +msgid "Create a new product" +msgstr "Criar um novo artigo" + +#. module: helpdesk_product +#: model:ir.model,name:helpdesk_product.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Ticket de Helpdesk" + +#. module: helpdesk_product +#: model:ir.model,name:helpdesk_product.model_product_template +#: model:ir.model.fields,field_description:helpdesk_product.field_helpdesk_ticket__product_id +#: model_terms:ir.ui.view,arch_db:helpdesk_product.helpdesk_ticket_view_search +msgid "Product" +msgstr "Artigo" + +#. module: helpdesk_product +#: model_terms:ir.ui.view,arch_db:helpdesk_product.helpdesk_ticket_view_search +msgid "Product Related" +msgstr "Artigos Relacionados" + +#. module: helpdesk_product +#: model:ir.actions.act_window,name:helpdesk_product.product_template_action_helpdesk +#: model:ir.ui.menu,name:helpdesk_product.action_menu_view_products +msgid "Products" +msgstr "Artigos" + +#. module: helpdesk_product +#: model_terms:ir.actions.act_window,help:helpdesk_product.product_template_action_helpdesk +msgid "" +"You currently have no products available for Helpdesk Tickets.\n" +"
\n" +" A product can be either a physical product or a service that you sell to your customers." +msgstr "" +"De momento, não dispõe de artigos disponíveis para Tickets de Helpdesk.\n" +"
\n" +" Um artigo pode ser um artigo físico ou um serviço que vende " +"aos seus clientes." diff --git a/helpdesk_product/i18n/pt_BR.po b/helpdesk_product/i18n/pt_BR.po new file mode 100644 index 0000000000..50a655d955 --- /dev/null +++ b/helpdesk_product/i18n/pt_BR.po @@ -0,0 +1,70 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_product +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-07-05 17:59+0000\n" +"Last-Translator: rodrigosottomaiormacedo " +"\n" +"Language-Team: none\n" +"Language: pt_BR\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n > 1;\n" +"X-Generator: Weblate 4.17\n" + +#. module: helpdesk_product +#: model_terms:ir.ui.view,arch_db:helpdesk_product.product_template_search_view_helpdesk +msgid "Available for Helpdesk" +msgstr "Disponível para suporte técnico" + +#. module: helpdesk_product +#: model:ir.model.fields,field_description:helpdesk_product.field_product_product__ticket_active +#: model:ir.model.fields,field_description:helpdesk_product.field_product_template__ticket_active +msgid "Available for Helpdesk Tickets" +msgstr "Disponível para tickets de suporte técnico" + +#. module: helpdesk_product +#: model_terms:ir.actions.act_window,help:helpdesk_product.product_template_action_helpdesk +msgid "Create a new product" +msgstr "Crie um novo produto" + +#. module: helpdesk_product +#: model:ir.model,name:helpdesk_product.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Tíquete de suporte técnico" + +#. module: helpdesk_product +#: model:ir.model,name:helpdesk_product.model_product_template +#: model:ir.model.fields,field_description:helpdesk_product.field_helpdesk_ticket__product_id +#: model_terms:ir.ui.view,arch_db:helpdesk_product.helpdesk_ticket_view_search +msgid "Product" +msgstr "Produto" + +#. module: helpdesk_product +#: model_terms:ir.ui.view,arch_db:helpdesk_product.helpdesk_ticket_view_search +msgid "Product Related" +msgstr "Produto Relacionado" + +#. module: helpdesk_product +#: model:ir.actions.act_window,name:helpdesk_product.product_template_action_helpdesk +#: model:ir.ui.menu,name:helpdesk_product.action_menu_view_products +msgid "Products" +msgstr "Produtos" + +#. module: helpdesk_product +#: model_terms:ir.actions.act_window,help:helpdesk_product.product_template_action_helpdesk +msgid "" +"You currently have no products available for Helpdesk Tickets.\n" +"
\n" +" A product can be either a physical product or a service that you sell to your customers." +msgstr "" +"No momento você não tem produtos disponíveis para tickets de suporte técnico." +"\n" +"
\n" +" Um produto pode ser um produto físico " +"ou um serviço que você vende aos seus clientes." diff --git a/helpdesk_product/i18n/sv.po b/helpdesk_product/i18n/sv.po new file mode 100644 index 0000000000..427abf414f --- /dev/null +++ b/helpdesk_product/i18n/sv.po @@ -0,0 +1,68 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_product +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-09-26 14:06+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_product +#: model_terms:ir.ui.view,arch_db:helpdesk_product.product_template_search_view_helpdesk +msgid "Available for Helpdesk" +msgstr "Tillgänglig för Helpdesk" + +#. module: helpdesk_product +#: model:ir.model.fields,field_description:helpdesk_product.field_product_product__ticket_active +#: model:ir.model.fields,field_description:helpdesk_product.field_product_template__ticket_active +msgid "Available for Helpdesk Tickets" +msgstr "Tillgänglig för Helpdesk-ärenden" + +#. module: helpdesk_product +#: model_terms:ir.actions.act_window,help:helpdesk_product.product_template_action_helpdesk +msgid "Create a new product" +msgstr "Skapa en ny produkt" + +#. module: helpdesk_product +#: model:ir.model,name:helpdesk_product.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Helpdesk-ärende" + +#. module: helpdesk_product +#: model:ir.model,name:helpdesk_product.model_product_template +#: model:ir.model.fields,field_description:helpdesk_product.field_helpdesk_ticket__product_id +#: model_terms:ir.ui.view,arch_db:helpdesk_product.helpdesk_ticket_view_search +msgid "Product" +msgstr "Produkt" + +#. module: helpdesk_product +#: model_terms:ir.ui.view,arch_db:helpdesk_product.helpdesk_ticket_view_search +msgid "Product Related" +msgstr "Produktrelaterad" + +#. module: helpdesk_product +#: model:ir.actions.act_window,name:helpdesk_product.product_template_action_helpdesk +#: model:ir.ui.menu,name:helpdesk_product.action_menu_view_products +msgid "Products" +msgstr "Produkter" + +#. module: helpdesk_product +#: model_terms:ir.actions.act_window,help:helpdesk_product.product_template_action_helpdesk +msgid "" +"You currently have no products available for Helpdesk Tickets.\n" +"
\n" +" A product can be either a physical product or a service that you sell to your customers." +msgstr "" +"Just nu har du inga produkter tillgängliga för Helpdesk-ärenden.\n" +"
\n" +" En produkt kan vara antingen en fysisk produkt eller en " +"tjänst som du säljer till dina kunder." diff --git a/helpdesk_type/i18n/pt.po b/helpdesk_type/i18n/pt.po index a2d138031c..bb18bfebb5 100644 --- a/helpdesk_type/i18n/pt.po +++ b/helpdesk_type/i18n/pt.po @@ -6,15 +6,15 @@ msgid "" msgstr "" "Project-Id-Version: Odoo Server 14.0\n" "Report-Msgid-Bugs-To: \n" -"PO-Revision-Date: 2021-09-20 20:34+0000\n" -"Last-Translator: Pedro Castro Silva \n" +"PO-Revision-Date: 2024-07-27 15:58+0000\n" +"Last-Translator: Peter Romão \n" "Language-Team: none\n" "Language: pt\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: \n" "Plural-Forms: nplurals=2; plural=n > 1;\n" -"X-Generator: Weblate 4.3.2\n" +"X-Generator: Weblate 5.6.2\n" #. module: helpdesk_type #: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid @@ -47,7 +47,7 @@ msgstr "Equipa do Ticket de Helpdesk" #: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type #: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type msgid "Helpdesk Ticket Type" -msgstr "Ticket de Tipo de Helpdesk" +msgstr "Tipo de Ticket de Helpdesk" #. module: helpdesk_type #: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids diff --git a/helpdesk_type/i18n/sv.po b/helpdesk_type/i18n/sv.po new file mode 100644 index 0000000000..95c54bf9bc --- /dev/null +++ b/helpdesk_type/i18n/sv.po @@ -0,0 +1,109 @@ +# Translation of Odoo Server. +# This file contains the translation of the following modules: +# * helpdesk_type +# +msgid "" +msgstr "" +"Project-Id-Version: Odoo Server 16.0\n" +"Report-Msgid-Bugs-To: \n" +"PO-Revision-Date: 2024-09-26 14:06+0000\n" +"Last-Translator: jakobkrabbe \n" +"Language-Team: none\n" +"Language: sv\n" +"MIME-Version: 1.0\n" +"Content-Type: text/plain; charset=UTF-8\n" +"Content-Transfer-Encoding: \n" +"Plural-Forms: nplurals=2; plural=n != 1;\n" +"X-Generator: Weblate 5.6.2\n" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_uid +msgid "Created by" +msgstr "Skapad av" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__create_date +msgid "Created on" +msgstr "Skapad på" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__display_name +msgid "Display Name" +msgstr "Visningsnamn" + +#. module: helpdesk_type +#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket +msgid "Helpdesk Ticket" +msgstr "Helpdesk-ärende" + +#. module: helpdesk_type +#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_team +msgid "Helpdesk Ticket Team" +msgstr "Helpdesk ärende Team" + +#. module: helpdesk_type +#: model:ir.actions.act_window,name:helpdesk_type.action_helpdesk_ticket_type +#: model:ir.model,name:helpdesk_type.model_helpdesk_ticket_type +msgid "Helpdesk Ticket Type" +msgstr "Typ av ärende i helpdesk" + +#. module: helpdesk_type +#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_type__team_ids +msgid "Helpdesk teams allowed to use this type." +msgstr "Helpdesk-team får använda den här typen." + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__id +msgid "ID" +msgstr "ID" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type____last_update +msgid "Last Modified on" +msgstr "Senast ändrad den" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_uid +msgid "Last Updated by" +msgstr "Senast uppdaterad av" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__write_date +msgid "Last Updated on" +msgstr "Senast uppdaterad den" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__name +msgid "Name" +msgstr "Namn" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_type__team_ids +msgid "Teams" +msgstr "Lag" + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket_team__type_ids +msgid "Ticket Type" +msgstr "Ärendetyp" + +#. module: helpdesk_type +#: model:ir.ui.menu,name:helpdesk_type.helpdesk_ticket_type +msgid "Ticket Types" +msgstr "Ärendetyper" + +#. module: helpdesk_type +#: model:ir.model.fields,help:helpdesk_type.field_helpdesk_ticket_team__type_ids +msgid "" +"Ticket Types the team will use. This team's tickets will only be able to use" +" those types." +msgstr "" +"Ärendetyper som laget kommer att använda. Teamets ärenden kommer endast att " +"kunna använda dessa typer." + +#. module: helpdesk_type +#: model:ir.model.fields,field_description:helpdesk_type.field_helpdesk_ticket__type_id +#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_type_form +#: model_terms:ir.ui.view,arch_db:helpdesk_type.helpdesk_ticket_view_search +msgid "Type" +msgstr "Typ" diff --git a/setup/_metapackage/VERSION.txt b/setup/_metapackage/VERSION.txt index 5dae698622..f8ecb3af1e 100644 --- a/setup/_metapackage/VERSION.txt +++ b/setup/_metapackage/VERSION.txt @@ -1 +1 @@ -16.0.20240522.0 \ No newline at end of file +16.0.20241031.0 \ No newline at end of file diff --git a/setup/_metapackage/setup.py b/setup/_metapackage/setup.py index ae8e32e278..3741211887 100644 --- a/setup/_metapackage/setup.py +++ b/setup/_metapackage/setup.py @@ -9,6 +9,7 @@ version=version, install_requires=[ 'odoo-addon-helpdesk_mgmt>=16.0dev,<16.1dev', + 'odoo-addon-helpdesk_mgmt_portal_follower>=16.0dev,<16.1dev', 'odoo-addon-helpdesk_mgmt_project>=16.0dev,<16.1dev', 'odoo-addon-helpdesk_mgmt_rating>=16.0dev,<16.1dev', 'odoo-addon-helpdesk_mgmt_timesheet>=16.0dev,<16.1dev', diff --git a/setup/helpdesk_mgmt_portal_follower/odoo/addons/helpdesk_mgmt_portal_follower b/setup/helpdesk_mgmt_portal_follower/odoo/addons/helpdesk_mgmt_portal_follower new file mode 120000 index 0000000000..212eb48305 --- /dev/null +++ b/setup/helpdesk_mgmt_portal_follower/odoo/addons/helpdesk_mgmt_portal_follower @@ -0,0 +1 @@ +../../../../helpdesk_mgmt_portal_follower \ No newline at end of file diff --git a/setup/helpdesk_mgmt_portal_follower/setup.py b/setup/helpdesk_mgmt_portal_follower/setup.py new file mode 100644 index 0000000000..28c57bb640 --- /dev/null +++ b/setup/helpdesk_mgmt_portal_follower/setup.py @@ -0,0 +1,6 @@ +import setuptools + +setuptools.setup( + setup_requires=['setuptools-odoo'], + odoo_addon=True, +)