diff --git a/helpdesk_mgmt/views/helpdesk_ticket_views.xml b/helpdesk_mgmt/views/helpdesk_ticket_views.xml
index ceda539651..9434f4bcd7 100644
--- a/helpdesk_mgmt/views/helpdesk_ticket_views.xml
+++ b/helpdesk_mgmt/views/helpdesk_ticket_views.xml
@@ -226,6 +226,12 @@
                     options="{'color_field': 'color'}"
                     optional="show"
                 />
+                <field
+                    name="create_date"
+                    widget="remaining_days"
+                    readonly="1"
+                    optional="show"
+                />
                 <field
                     name="last_stage_update"
                     widget="remaining_days"