Log in issue

[Bondou]

Description

Hello,

I have a connection problem with Jellyfin. When I try to log in, every user, including the admin, gives me an error message. I tried creating a new user on Jellyfin with the username “test” and the password “test,” but those credentials don’t work either. Can you help me with this issue?
This issue is new; I could connect before, and now it's impossible, even though I haven't changed anything in my configuration.

Version

I can’t see cuz I can’t log

Steps to Reproduce

1. Create a new profile in Jellyfin
2. Log in with this profile in jellyseerr
3. Error message : Something went wrong while trying to sign in.

Screenshots

Logs

No response

Platform

desktop

Device

Asus rog

Operating System

Windows

Browser

Edge

Additional Context

No response

Code of Conduct

• I agree to follow Overseerr's Code of Conduct

[leomrch]

Hello, same issue, i can't log in my Jellyseerr account i have a 401 error (Unauthorized) and my friends have same problem too...

[Fallenbagel]

Can you hop onto discord. We follow support issues on discord for easier follow ups

[Fallenbagel]

@leomrch just to confirm, is your issue solved?
@Bondou what about you?

(cant remember if you hopped onto discord or not since this issue wasnt updated afterwards. Will be closing this for now. Feel free to re-open if youre still facing the same issue)

[leomrch]

Hello, sorry for the late response but i solved the problem by uninstalling and install Jellyseerr again

[shaneholloman]

same issue

[Fallenbagel]

same issue

Hop onto discord. With more information

[github-actions]

👋 @Bondou, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with Jellyseerr.

• Discord