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Jellyseerr not marking downloaded season as available #1078

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ultimateguy opened this issue Nov 7, 2024 · 2 comments
Closed
1 task done

Jellyseerr not marking downloaded season as available #1078

ultimateguy opened this issue Nov 7, 2024 · 2 comments
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@ultimateguy
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Description

A series request was put in for one season of a show. The season is fully downloaded and Sonarr indicates it is available. It's also available in Jellyfin. But Jellyseerr still has its status as 'Requested' instead of 'Available'. I have many other series with no issues - just this one. I tried removing it and re-requesting it, but same result. Also ran the scan library job.

Version

2.0.1

Steps to Reproduce

Request single season of show and wait for it to download.

Screenshots

Jellyseer:
image

Sonarr:
image

Logs

No response

Platform

desktop

Device

Firefox - Jellyfin running in Docker on server

Operating System

Docker/Ubuntu 24.04

Browser

Firefox

Additional Context

No response

Code of Conduct

  • I agree to follow Jellyseerr's Code of Conduct
@ultimateguy ultimateguy added awaiting triage This issue needs to be reviewed bug Something isn't working labels Nov 7, 2024
@Fallenbagel
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Owner

This is most likely a configuration issue. Support requests should go to discord. Please hop onto discord.

@Fallenbagel Fallenbagel added support and removed bug Something isn't working awaiting triage This issue needs to be reviewed labels Nov 7, 2024
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github-actions bot commented Nov 7, 2024

👋 @ultimateguy, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with Jellyseerr.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Nov 7, 2024
@github-actions github-actions bot locked as off-topic and limited conversation to collaborators Nov 7, 2024
Repository owner unlocked this conversation Nov 7, 2024
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