Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Inability to Download the Netflix Series "Monsters" Due to Matching Issue #1071

Closed
1 task done
Nabstar3 opened this issue Nov 3, 2024 · 6 comments
Closed
1 task done

Comments

@Nabstar3
Copy link

Nabstar3 commented Nov 3, 2024

Description

When attempting to download the Netflix series "Monsters," Jellyseerr does not automatically match it to the correct series. When prompted to select the correct match manually, it still cannot find the appropriate series. After selecting the Monsters (2022) series it only shows season 1 and is still unable to fulfill the request

Version

2.0.1

Steps to Reproduce

  1. Go to the Jellyseerr series request page.
  2. Search for the Netflix series "Monsters."
  3. Observe the inability to match the series automatically.
  4. Attempt to manually select the correct match from the provided options but find no correct option available.

Screenshots

image
image

Logs

No response

Platform

desktop

Device

Samsung ultrabook

Operating System

Windows 11

Browser

Chrome

Additional Context

https://thetvdb.com/series/monster-the-jeffrey-dahmer-story/seasons/official/2#general

Code of Conduct

  • I agree to follow Jellyseerr's Code of Conduct
@Nabstar3 Nabstar3 added awaiting triage This issue needs to be reviewed bug Something isn't working labels Nov 3, 2024
@Fallenbagel
Copy link
Owner

Fallenbagel commented Nov 3, 2024

This is not an issue with jellyseerr. Tmdb is missing the external id (tvdbid). You need to go add it in tmdb (it's open source).

@Fallenbagel Fallenbagel removed bug Something isn't working awaiting triage This issue needs to be reviewed labels Nov 3, 2024
@Nabstar3
Copy link
Author

Nabstar3 commented Nov 4, 2024

This is not an issue with jellyseerr. Tmdb is missing the external id (tvdbid). You need to go add it in tmdb (it's open source).

I created a support ticket to resolve the misclassifcation issue on TMDB here.

I didn't see any sort of "Suggest an edit section" and I believe I can only suggest/add new series/movies.

@Fallenbagel
Copy link
Owner

Fallenbagel commented Nov 4, 2024

This is not an issue with jellyseerr. Tmdb is missing the external id (tvdbid). You need to go add it in tmdb (it's open source).

I created a support ticket to resolve the misclassifcation issue on TMDB here.

I didn't see any sort of "Suggest an edit section" and I believe I can only suggest/add new series/movies.

You can edit the external ids of shows once you login. You need to press edit. I have added external ids like that to many shows as well

Tmdb is open source. You don't suggest an edit. You can edit. Let me check this show

Screenshot_20241104_185258_Firefox Beta.jpg

Screenshot_20241104_185317_Firefox Beta.jpg

@Nabstar3
Copy link
Author

Nabstar3 commented Nov 5, 2024

This is not an issue with jellyseerr. Tmdb is missing the external id (tvdbid). You need to go add it in tmdb (it's open source).

I created a support ticket to resolve the misclassifcation issue on TMDB here.
I didn't see any sort of "Suggest an edit section" and I believe I can only suggest/add new series/movies.

You can edit the external ids of shows once you login. You need to press edit. I have added external ids like that to many shows as well

Tmdb is open source. You don't suggest an edit. You can edit. Let me check this show

Screenshot_20241104_185258_Firefox Beta.jpg

Screenshot_20241104_185317_Firefox Beta.jpg

Thanks for pointing this out.

The correct series is here

I'm not sure why on my end I can't edit the external ID's.

image

I also see a potential issue from the way TVDB decided to categorize the series compared to other databases.
I'm not sure what other API Jellyseerr uses but the TVDB decided to designate it as a seperate series compared to IMDB and thetvdb. More information here.

@Nabstar3
Copy link
Author

Nabstar3 commented Nov 5, 2024

Looking at sonarr.ts under api, correct me if I'm wrong, but jellyseerr submits a request to add a new series based on the TVDB id?

If my presumption is correct, then just the TVDB ID needs to be updated for the series in TMDB?

I always thought this was based on series title.

@Fallenbagel
Copy link
Owner

Fallenbagel commented Nov 5, 2024

Looking at sonarr.ts under api, correct me if I'm wrong, but jellyseerr submits a request to add a new series based on the TVDB id?

If my presumption is correct, then just the TVDB ID needs to be updated for the series in TMDB?

I always thought this was based on series title.

Yes tvdbid. Not title. Because series title can be different for the same series in different databases

Jellyseerr uses tmdb. Gets the tvdbid. Sends it to sonarr using tvdbid. Because sonarr uses tvdb. And tmdb and tvdb doesn't always agree on seasons/episode order even if something is a seperate series or another season

But we have a PR to add optional tvdb api support for series open rn.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants